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Outsourcing and Third Party Vendor Manager
2 months ago
At SilverRock, we our building a new bank. Our vision is to “Pioneer fairer financial outcomes by empowering lenders to deliver and enabling savers to prosper” We are doing this by building a unique and highly scalable data driven multi-asset bank through a partnership of ecosystems, specialising in the delivery of forward flow partnerships and portfolio acquisitions from non-bank lenders, alongside our own brand deposits.
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Purpose of Role
As the Outsourcing and 3rd Party Vendor Manager, you will
- Oversee the end-to-end management of outsourced services and third-party vendor relationships critical to our banking operations.
- Work closely with various stakeholders, including technology, compliance, risk management, and finance teams, to ensure that our vendors meet performance, compliance, and strategic goals.
- Your role will be crucial in optimising vendor performance, managing risks, and contributing to the overall success of our startup.
Key Accountabilities
Vendor Strategy and Management:
- Identify, evaluate, and select third-party vendors and service providers that align with our strategic objectives and operational needs.
- Project manage and support the carrying out of due diligence on all third party vendors in accordance with our policies and procedures
- Negotiate and manage contracts with vendors, ensuring favorable terms, compliance with SLAs, and alignment with company standards.
- Monitor and manage reporting and ongoing oversight in relation to our third party vendors in accordance with our policies and procedures
Performance Monitoring and Optimisation:
- Establish performance metrics and KPIs to monitor and evaluate vendor performance regularly.
- Conduct regular performance reviews and audits to ensure that vendors deliver high-quality services and meet agreed-upon standards.
- Implement corrective actions and continuous improvement initiatives to address performance issues and enhance vendor relationships.
Risk Management and Compliance:
- Identify and mitigate risks associated with outsourcing and third-party relationships, including operational, financial, and compliance risks.
- Ensure that all vendors adhere to regulatory requirements, data protection standards, and internal policies.
- Collaborate with legal and compliance teams to manage and resolve any contractual or compliance-related issues.
Stakeholder Collaboration:
- Work closely with internal teams, including technology, operations, and finance, to understand their needs and ensure that vendor solutions meet these requirements.
- Serve as the primary point of contact for all vendor-related issues and inquiries, facilitating effective communication and resolution.
Reporting and Documentation:
- Maintain comprehensive documentation of vendor agreements, performance metrics, and risk assessments.
- Prepare and present regular reports to senior management on vendor performance, risks, and strategic recommendations.
Key Required Skills
- Minimum of 5 years of experience in outsourcing and vendor management, with a proven track record in the financial services or banking sector.
- Strong knowledge of outsourcing and vendor management best practices, including contract negotiation, performance management, and risk mitigation.
- Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
- Proven ability to manage multiple vendors and projects simultaneously in a fast-paced environment.
- Strong interpersonal and communication skills, with the ability to collaborate effectively with internal teams and external partners.
- In-depth understanding of regulatory requirements and compliance issues related to the banking and financial services industry.
Benefits
- Lifestyle and family friendly policies
- Health Insurance for you and your spouse
- 28 days Holiday Entitlement (plus bank holidays)
- Life Insurance
- Pension Contribution
Must be able to work in the UK without requiring Sponsorship.
No recruiters please
