Application Support Engineer

3 weeks ago

Stevenage, United Kingdom Russell Tobin Full time

Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLA


Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.

ROLE SUMMARY

  • We are for looking someone with broad knowledge but not specialist in App support and infrastructure.
  • Applications, End User Support.
  • Responsible for the efficient operation and support of applications within the Mechanical Design Department.
  • Specializing in, identifying, and solving problems and advising users

DUTIES AND RESPONSIBILITIES:

The Support Engineer will:

  • Provide extensive end user support for Mechanical Design applications for over 3000+ users.
  • Be responsible for delivering support across 3 UK sites – Stevenage, Bolton, and Filton.
  • Assist in the definition of best practice and processes associated with Mechanical Design applications.

COMPETENCIES:

  • Good knowledge of application/s support
  • Develop effective resolutions for user problems and system errors.
  • Adaptability to different personalities and levels of user knowledge.
  • Confidently be able to present complex subjects to different target audiences.
  • Good verbal and interpersonal communication skills.
  • Ability to work autonomously.
  • 1st/2nd level operations experience with Application support team or service desk
  • Experience of working to SLA's
  • Problem determination skills
  • Self-motivation
  • Ownership and management - Able to work alone on tasks once trained
  • Methodical - Common sense
  • Communication skills
  • Problem triage
  • Team player
  • Aptitude
  • Quick Learner
  • Professionalism

KEY SKILLS

  • Windows experience
  • Onsite availability
  • Working within a Support team environment
  • Sec Clearance
  • Must be willing to apply for DV Sec clearance if not already held
  • SQL Awareness
  • Analytical skills
  • Log analysis competency
  • Window 2016 server knowledge and above
  • Window OS skills - Strong
  • App Packages
  • VM's
  • Enterprise services Experience – Active Directory/DFS/Certificate Services/Keystores/IIS Web Services/Apache Tomcat
  • Security Patching
  • Release management and Change management
  • Problem Management
  • Root Cause Analysis skills

Nice to Have But not Essential:

Windchill administration / implementation.

  • Ideally have spent significant time administering / configuring Windchill and completed Windchill 10.2 or 11.
  • Implementation of Windchill 10.2 or above.
  • Administration of 10.2 and above.
  • Knowledge of deploying Creo Parametric/Office PDF workers.
  • Awareness of Creo Parametric / Creoview.
  • CREO Illustrate

Windows 10 OS / Windows Server OS – 2012 onwards

  • Must have strong Windows OS administration knowledge.

Should have some basic knowledge of the following:

  • ESX VMWare.
  • ESX infrastructure.
  • ESX snapshots / restores.

Enterprise services.

  • Active Directory.
  • Certificate Services / certificate keystores.
  • IIS Web services.
  • Apache Tomcat

SQL

  • Some knowledge of MS SQL Server databases.
  • Knowledge of the use of SQL management studio.
  • Knowledge of SQL command language in order to perform queries and updates within SQL database.

  • Application Support Engineer

    1 week ago

    Stevenage, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full time

    Application Support Engineer - SC cleared +3 months ++on site in Stevenage+Inside IR35+£325 - £355 a day Skills:+Applications, End User Support.+ Windows+SC clearanceWe are for looking someone with broad knowledge but not specialist in App support and infrastructure. SC clearance is essential for this role. The Support Engineer will:Provide extensive end...

  • Application Support Engineer

    2 months ago

    Stevenage, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full time

    Application Support Engineer - SC cleared +3 months ++on site in Stevenage+Inside IR35+£325 - £355 a day Skills:+Applications, End User Support.+ Windows+SC clearanceWe are for looking someone with broad knowledge but not specialist in App support and infrastructure. SC clearance is essential for this role. The Support Engineer will:Provide extensive end...

  • Application Support Engineer

    1 week ago

    Stevenage, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full time

    Application Support Engineer - SC cleared +3 months ++on site in Stevenage+Inside IR35+£325 - £355 a day Skills:+Applications, End User Support.+ Windows+SC clearanceWe are for looking someone with broad knowledge but not specialist in App support and infrastructure. SC clearance is essential for this role.The Support Engineer will:Provide extensive end...

  • Application Support Engineer

    2 months ago

    Stevenage, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full time

    Application Support Engineer - SC cleared +3 months ++on site in Stevenage+Inside IR35+£325 - £355 a day Skills:+Applications, End User Support.+ Windows+SC clearanceWe are for looking someone with broad knowledge but not specialist in App support and infrastructure. SC clearance is essential for this role.The Support Engineer will:Provide extensive end...

  • Application Support Engineer

    1 week ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAROLE SUMMARYnWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.nApplications, End User Support.nResponsible for the efficient operation and support of applications within the Mechanical Design...

  • Application Support Engineer

    3 weeks ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAROLE SUMMARYnWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.nApplications, End User Support.nResponsible for the efficient operation and support of applications within the Mechanical Design...

  • Application Support Engineer

    1 week ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAApplying for this role is straight forward Scroll down and click on Apply to be considered for this position.ROLE SUMMARYWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.Applications, End User...

  • Application Support Engineer

    4 weeks ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAApplying for this role is straight forward Scroll down and click on Apply to be considered for this position.ROLE SUMMARYWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.Applications, End User...

  • Application Support Engineer

    4 weeks ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAROLE SUMMARYWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.Applications, End User Support.Responsible for the efficient operation and support of applications within the Mechanical Design...

  • Application Support Engineer

    4 weeks ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAROLE SUMMARYWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.Applications, End User Support.Responsible for the efficient operation and support of applications within the Mechanical Design...

  • Application Support Engineer

    3 weeks ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAROLE SUMMARYWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.Applications, End User Support.Responsible for the efficient operation and support of applications within the Mechanical Design...

  • Application Support Engineer

    4 weeks ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAROLE SUMMARYWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.Applications, End User Support.Responsible for the efficient operation and support of applications within the Mechanical Design...

  • Application Support Engineer

    3 weeks ago

    stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAROLE SUMMARYWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.Applications, End User Support.Responsible for the efficient operation and support of applications within the Mechanical Design...

  • Application Support Engineer

    4 weeks ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAROLE SUMMARYWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.Applications, End User Support.Responsible for the efficient operation and support of applications within the Mechanical Design...

  • Application Support Engineer

    1 week ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAROLE SUMMARYWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.Applications, End User Support.Responsible for the efficient operation and support of applications within the Mechanical Design...

  • Application Support Engineer

    4 weeks ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLA ROLE SUMMARY We are for looking someone with broad knowledge but not specialist in App support and infrastructure. Applications, End User Support. Responsible for the efficient operation and support of applications within the Mechanical Design Department....

  • Application Support Engineer

    1 week ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLA ROLE SUMMARY We are for looking someone with broad knowledge but not specialist in App support and infrastructure. Applications, End User Support. Responsible for the efficient operation and support of applications within the Mechanical Design Department....

  • Application Support Engineer

    1 week ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAROLE SUMMARYWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.Applications, End User Support.Responsible for the efficient operation and support of applications within the Mechanical Design...

  • Application Support Engineer

    1 week ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAROLE SUMMARYWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.Applications, End User Support.Responsible for the efficient operation and support of applications within the Mechanical Design...

  • Application Support Engineer

    1 week ago

    Stevenage, United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLAROLE SUMMARYWe are for looking someone with broad knowledge but not specialist in App support and infrastructure.Applications, End User Support.Responsible for the efficient operation and support of applications within the Mechanical Design...