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NOC Manager

2 months ago

Manchester, United Kingdom ECS Resource Group Full time

NOC Manager


Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

Location: Greater Manchester (onsite 5 days per week)

Shift Pattern: Mon-Fri (9-5)

Salary: £50k - £60k

Role Profile

The NOC (Network Operations Center) Manager is responsible for overseeing the daily operations of the NOC team, ensuring the continuous monitoring, maintenance, and management of the organization's IT infrastructure.

This role involves leading a team of NOC engineers and technicians, ensuring system uptime, managing incident responses, and optimizing network performance to meet the organization’s service level agreements (SLAs).

The NOC Manager will also collaborate with other departments to support and enhance the organization’s IT services

Skills and Experience

  • Experience in a Support Desk/NOC environment
  • Strong People Management skills
  • Strong performance management skills including coaching and building high performing teams
  • Experience in a technical environment. Ideally in IT or Telecommunications company with network / WIFI support
  • A strong technical understanding of network technology such as SD-WAN