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Retail Supervisor

4 months ago

Castleford, United Kingdom Cotton Traders Ltd Full time
As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Supervisor to join our Castleford store.

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

Our store Is located in Junction 32 Outlet Shopping Village, Unit C6, Carr wood RoadCastleford, WF10 4FR

Who are Cotton Traders?

CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

What’s in the role and what are looking for?

We are looking for an enthusiastic Retail Supervisor to work 24 hours per week. You will be working alongside brilliant colleagues and be able provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.

Traditionally, our supervisors are responsible for: -

Delivering a true and honest customer experience, treating those as you yourself would like to be treated
Deputising for the Store Manager, leading the overall responsibility of the store on 2 days of the week, as well as holidays
Merchandising the store in line with our brand guidance
Managing store stockrooms, ensuring effective replenishment and stock control
Leading, engaging, and managing the performance of the team alongside the Store Manager

Key skills and behaviours that we look for: -

Passionate about people and customer experiences
Desire and/or experience of leading people
Seek positive outcomes
Open to change and challenge
Flexibility
Willing to work towards KPIs
Competent with computers and willing to engage with technology

What’s on offer?

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things: -

33 days holiday (including bank holidays, pro-rata)
Very generous clothing allowance
Employee discounts for you and your family
Health cash-plan
Long service award

This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.

What happens next?

Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.

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