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Repairs Advisor

2 months ago

Leeds, United Kingdom Oyster Full time

Ready to elevate support standards and drive success?



The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

If you have excellent customer care skills, with a passion for responding to and resolving problems effectively and efficiently within a property setting, but are wondering what’s next?


We’ve been looking for you


With a diverse portfolio of over 3000 properties including residential, offices, churches, social centres, shops and even farms, you’re guaranteed to broaden your knowledge, and show off your customer service skills.


Report to the Helpdesk Manager whist working closely with Estates Managers, Contractors and the Property Team you will ensure all reactive repairs are managed to secure an early resolution to the satisfaction of the customer.


You will be covering a specific geographical area (Scotland), being the first point of contact on the Property Helpdesk.


You will have a Hybrid working pattern, allowing 2 days in the office and 3 from home, with occasional travel to Scotland once a month.


A flexible 35-hour week and 25 days annual leave will help you regain that healthy work-life balance.


If you have worked in a property or maintenance environment and gathered experience of handling multiple calls and enquiries at the same time, this could be the next step in your career.

There’s never been a better time to join The Salvation Army as they are currently doubling the size of their property team.


What does that mean for you?


You will be able to demonstrate your excellent customer care skills, whilst also receiving professional development support to further your skill set.


So, if you have a passion for providing excellent customer care, responding to and resolving problems effectively and efficiently within a property setting, apply now.


And what’s more rewarding than being able to progress in your career while offering practical help to some of the most disadvantaged people in our communities?


If you would like to find out more about the perks and what your day to day would look like, find me on LinkedIn (Broghan Morning) and we can have a chat. Alternatively, feel free to send me your CV.


We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply.