Repairs Advisor

1 week ago


Leeds, United Kingdom The Salvation Army Full time

**Working hours**:35 Hours per week, Hybrid working 2 days a week in the Office and 3 days at home. Once a month travel to Scotland required with potential for over night stay.

**Interview date**: To be confirmed

As part of the Property Helpdesk team, you will manage enquiries and repair requests coming into the Property team via the Property Helpdesk. You will triage enquiries, facilitate answers to queries and manage reactive repairs, all to the highest standard of customer care.

From the time the call is answered to its satisfactory conclusion you will take responsibility for the enquiry / repair request and manage it through to completion, this could include providing technical information, updates on progress, or securing any approvals for expenditure.

**Key Responsibilities**:

- Experience in dealing and liaising with customers at all levels (internal and external)
- A proven track record and a passion for providing excellent customer care, ideally within a property setting
- Experience of working with contractors in the provision of a reactive repairs service, employing excellent communication skills and securing an excellent standard of service
- Worked in a property or maintenance environment and gathered experience of handling multiple calls and enquiries at the same time with excellent communication skills
- An understanding of basic property technical knowledge, terminology, and processes
- Demonstrable ability to plan, organise and prioritise your tasks to effectively meet your objectives to the expected quality standards and have proficiency with IT and experience of working with a property database
- The ability and willingness to work within, be empathic with and promote the Christian ethos and values of The Salvation Army Mission

**In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement.**

**_ Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy._



  • Leeds, United Kingdom Venn Group Full time

    Venn Group has been approached by a Local Authority in Leeds to recruit for an Repairs Customer Service Advisor on a long term temporary basis. The duties, of which experience is essential, will include: - Updating and maintaining databases and customer records - Assisting Planning team in day-to-day supervision of responsive repairs and compliance...

  • Repairs Advisor

    2 weeks ago


    Leeds, United Kingdom The Salvation Army Full time

    Working hours: 35 Hours per week, Hybrid working 2 days a week in the Office and 3 days at home Interview date:  To be confirmed  As part of the Property Helpdesk team, you will manage enquiries and repair requests coming into the Property team via the Property Helpdesk. You will triage enquiries, facilitate answers to queries and manage reactive...

  • Repairs Advisor

    2 weeks ago


    Leeds, United Kingdom The Salvation Army Full time

    **Working hours**:35 Hours per week, Hybrid working 2 days a week in the Office and 3 days at home **Interview date**: To be confirmed As part of the Property Helpdesk team, you will manage enquiries and repair requests coming into the Property team via the Property Helpdesk. You will triage enquiries, facilitate answers to queries and manage reactive...

  • Repairs Advisor

    2 weeks ago


    Leeds, United Kingdom The Salvation Army Full time

    **Please note that this is a job share role** **Working hours**:17.5** **Hours per week Wednesday pm, Thursday and Friday **Interview date**: To be confirmed As part of the Property Helpdesk team, you will manage enquiries and repair requests coming into the Property team via the Property Helpdesk. You will triage enquiries, facilitate answers to queries...

  • Repairs Advisor

    1 week ago


    Leeds, United Kingdom The Salvation Army Full time

    Working hours: 35 Hours per week, Hybrid working 2 days a week in the Office and 3 days at home. Once a month travel to Scotland required with potential for over night stay.  Interview date:  To be confirmed  As part of the Property Helpdesk team, you will manage enquiries and repair requests coming into the Property team via the Property Helpdesk....

  • Repairs Advisor

    2 days ago


    Leeds, Leeds, United Kingdom The Salvation Army Full time

    Working hours: 35 Hours per week, Hybrid working 2 days a week in the Office and 3 days at home. Once a month travel to Scotland required with potential for over night stay. Interview date: To be confirmed As part of the Property Helpdesk team, you will manage enquiries and repair requests coming into the Property team via the Property Helpdesk. You...

  • Repairs Advisor

    3 days ago


    Leeds, Leeds, United Kingdom The Salvation Army Full time

    Working hours:35 Hours per week, Hybrid working 2 days a week in the Office and 3 days at homeInterview date: To be confirmedAs part of the Property Helpdesk team, you will manage enquiries and repair requests coming into the Property team via the Property Helpdesk. You will triage enquiries, facilitate answers to queries and manage reactive repairs, all to...

  • Repairs Advisor

    3 days ago


    Leeds, Leeds, United Kingdom The Salvation Army Full time

    Property Helpdesk Customer Care Specialist The Working hours for this role are 35 Hours per week, with a Hybrid working model of 2 days in the Office and 3 days remotely at home. No more 9-5 grind! Join our team as a Property Helpdesk specialist, where your main focus will be managing enquiries and repair requests coming into the Property team via the...

  • Repairs Administrator

    2 weeks ago


    Leeds, United Kingdom Appointed Personnel Ltd Full time

    **Maintenance Controller** **Leeds** **Up to £27,000** **Benefits Include: Company Car Scheme, Company Bonus Scheme, Pension, 23 Days + Bank Holidays, Ongoing Career Advancement,** One of our auto clients seek a maintenance controller to manage customer repairs, services and replacement features for vehicles in their fleet. This is a permanent, full...

  • Marketing Assistant

    2 months ago


    Leeds, United Kingdom Switch Advisor Ltd Full time

    **Marketing Assistant** Switch Advisor Ltd is a leading provider of manufacturing support services to the global automotive industry. Essential Duties and Responsibilities: - Assist with the administrative duties of the office and general administrative functions. - Maintain and organize all records, including but not limited to: - Tracking of all...

  • Marketing Assistant

    3 weeks ago


    Leeds, United Kingdom Switch Advisor Ltd Full time

    **Marketing Assistant** Switch Advisor Ltd is a leading provider of manufacturing support services to the global automotive industry. Essential Duties and Responsibilities: - Assist with the administrative duties of the office and general administrative functions. - Maintain and organize all records, including but not limited to: - Tracking of all...

  • Fleet Service Advisor

    2 weeks ago


    Leeds, United Kingdom Recruit4Staff Full time

    Recruit4staff are proud to be representing their client, a leading vehicle leasing company in their search for a an experienced **Fleet Service Advisor** to work from their vehicle showroom and head office facility in **Leeds.** **For the successful Fleet Service Advisor our client is offering**: - up to £26,000 per annum - Monday to Friday 08.30 -...


  • Leeds, United Kingdom Venn Group Full time

    Venn Group has been approached by a Contractor in the Leeds to recruit for a Repairs Planner on a temporary to permanent basis. The day to day duties will include: - Coordinate the day to day activities of the internal trade operatives and sub-contractors - Deal with inbound calls through trip system from tenants and assessing their needs - Liaise with...

  • Parts Advisor

    1 week ago


    Leeds, United Kingdom KELTEK Recruitment Full time

    Are you a Part Advisor looking to join a fantastic company that can offer progression and a fantastic working atmosphere? If you are then this position is not to be missed! KELTEK are currently looking to recruit an experienced Parts Advisor to join one of the UKs largest accident repair centres on a permanent basis. **THE ROLE** - Parts Advisor -...


  • Leeds, United Kingdom Sellick Partnership Full time

    **Customer Service Advisor** **West Yorkshire, Leeds** **Full time, Contract** **Housing** Our housing team at Sellick Partnership are actively seeking a customer service advisor for a reputable social housing provider in Leeds, West Yorkshire. This role will be working amongst a close team offering customer support to tenants who require maintenance...


  • Leeds, United Kingdom Perfect Placement UK Ltd Full time

    **County**: West Yorkshire **Town/City**: Leeds **Sector**: Administration and Accounts, Accident Repair Centre **Salary**: £26000 per annum **Job ref**: 131194 **Bodyshop Customer Service Advisor - Large Independent Bodyshop in Leeds** - Basic Salary - Up to £26,000.00 - Monday-Thursday 08:30-16:30, Friday 08:30-15:30 (39 hours per week) - 22 days...


  • Leeds, United Kingdom Autoskills UK Full time

    Location Leeds - Sector: Bodyshop & Accident Repair - Job type: Permanent - Salary: £23k - 25k per year - Contact: Lucy Blake - Contact phone: 0333 222 5978 - Salary high: 25000 - Salary low: 23000 - Job ref: JO0000046259 - Published: about 3 hours ago - Expiry date: 2024-02-21 - Startdate: 24/01/2024 BODYSHOP CUSTOMER SERVICE ADVISOR Customer Service...

  • Service Advisor

    2 months ago


    Leeds, United Kingdom Perfect Placement Uk Ltd Full time

    **Service Advisor inLeeds.** Are you an experienced Service Advisor in Leeds**?** Are you looking for a new role as a Service Advisor in Leeds? Working as part of a team you will be responsible for booking in Vehicles for scheduled maintenance and services as well as repair and warranty work. You will be expected to sell Service Plans, additional work and...


  • Leeds, United Kingdom The Recruitment Solution (London) Ltd Full time

    SMART Repairers, Would you like to work 40 hrs Mon - Fri with a van and tools supplied? Have 25 days a year holiday and a great financial package? And a £2000 Joining Bonus? Working in a mobile role? 25 Days holiday from year one Fantastic Benefits Package Career Opportunities We have many different Motor Trade Jobs available from Service Manager, Service...


  • Leeds, United Kingdom The Recruitment Co Full time

    We are currently recruiting for Customer Service Advisors to join a team in Leeds (LS15) on a permanent basis. You would be working with a well known home repairs company, handling calls from customers and helping with their queries. Role - Customer Service Advisor (Repairs) Answering inbound contact from customers who need a home repair, liaising with third...