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Head of Clinical Operations

4 months ago

Home Based, United Kingdom Outcomes First Group Full time

Does working 4 days a week but with FULL pay sound like a dream?*

It doesn't have to be Have a better work/life balance and come and work for Outcomes First Group

Job Title:                Head of Clinical Operations

Location:                Home based with travel 

Salary:                   Up to £100,000 (dependent on experience) plus £4000 car allowance plus £20,000 bonus (dependent performance related)

Reports to:            Chief Operating Officer - Education

Accountable to:    Head of Trauma Informed Practice & Director of Quality

About the Role:

We are looking for an experienced clinical leader to join our growing Clinical team, and provide leadership, direction, and management of our Clinical provision throughout Outcomes First Group, to enable the delivery of excellent outcomes across our schools, residential homes and adult services.

This role will directly contribute to the delivery of our clinical outcomes, ensuring that our wellbeing and therapeutic services are delivered to the highest possible standard, in line with appropriate governing bodies & quality assurance processes.

The role will also support the continued development and embedding of Outcomes First Group Trauma Informed Practice Strategy.

It is our mission to build incredible futures by empowering neurodiverse pupils to be happy and make their way in the world.

Leadership and Administration: 

  • To act as the lead operational Manager for our Clinical provision and provide robust governance of clinical / well-being services
  • Develop and implement departmental goals, policies, and procedures.
  • Manage the budget, allocation of resources, and ensure financial sustainability.
  • Collaborate with other department heads and senior management to align our Clinical services with Outcomes First Group’s overall mission and objectives.
  • Maintain knowledge on industry trends, research, and best practices to drive continuous improvement.

Team Management:

  • Oversee the recruitment, training, and supervision of all Clinical Team members.
  • Provide continued professional development opportunities for team members.
  • Conduct regular performance reviews, providing constructive feedback to achieve positive outcomes.
  • Foster a collaborative and supportive work environment.

Clinical Oversight:

  • Ensure the delivery of high-quality Clinical assessment, diagnosis, and intervention services to our service users.
  • Review and approve EHCP plans, therapy techniques, and progress reports.
  • Keep updated on latest research and treatment methodologies to guide clinical decision-making.
  • Address complex or challenging cases and provide support and expertise to team members.
  • To assess and support the management of risk within services.

 Essential:

  • Masters Level or Doctoral degree in a Clinical Discipline.
  • HCPC registered with extensive experience of special educational needs and/or CAMHS service delivery.
  • Minimum of years of clinical experience as a Psychologist, Occupational Therapist, SALT or Psychotherapist with demonstrable leadership and management experience.
  • Experienced in Trauma Informed Practice and/or Neurodivergence
  • Experienced in systemic ways of working to support the helpers
  • Outstanding communication and interpersonal skills.
  • Regulatory understanding: Experience of working in a regulated environment and delivering high quality Clinical services
  • Governance focused: Experience of ensuring clinical staff work effectively and within national standards.
  • Experienced leader with proven track record of managing a sizable team and delivering Clinical services to a broad client base
  • Experience of creation and management of budgets
  • Track record of maintain strong relationships at all levels
  • History of successful delivery of efficiency and standards improvements
  • Track record of delivering high standards of customer service
  • Experience working with local authorities 
  • Used to work with ROI measurement & outcomes analysis
  • Motivational and structured people leader
  • Proven track record of continuously improving performance and standards across multiple teams
  • Brings external best practice knowledge to the function
  • Driven and self-motivated
  • Confident presenter and influencer of others

About the Group

Outcomes First Group is the largest independent provider of special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Our divisional brands include Acorn Education and Options Autism.

For more information on the group please visit: 

For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact 

At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils. All successful applicants will be subject to a fully Enhanced DBS.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

  • Life Assurance
    Pension scheme with options to increase your contributions
  • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
  • Work 4 days, be paid for 5 *T&C's apply - following successful completion of the probation period

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

  • A wide range of health, wellbeing, and insurance benefits
  • 100’s of discount options valid in the UK and abroad
  • Cycle to Work Schemes
  • Electric Car Purchase Scheme
  • Critical illness cover

We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS.