Business Administrator
3 weeks ago
We are a software development house specialising in the utility sector and we are looking for a candidate to provide admin support across the business as well as technical administrative support particularly around the industry processes.
Having some knowledge of the utility supply market is a must, particularly knowledge of the market flows and how these operate at supplier and industry level. Knowledge of the settlements process would be advantageous.
Our admin support team offer a range of services to suppliers will also require some admin support in conjunction with industry processes. Tasks do vary but include; answering and directing phone calls within the business, logging system support issues and updating suppliers on progress, contacting end user customers and processing industry flows.
We have numerous projects running within our business and are looking for support to assist with the many administrative tasks such a role produces to include, documentation, version testing, client meetings, planning and other tasks which arise.
The role is varied and we require someone with a ‘can do’ attitude who is quick to learn and happy to support the team with whichever tasks are required. We use a number of bespoke systems and databases so you must be IT literate and confident using all aspects of Office and be a quick learner. Some experience in handling industry flows and protocols and knowledge of how the industry interacts with suppliers (particularly on the power side) will be required for this role.
You must be an excellent communicator and administrator, bridging the gap between our development team and supplier clients. You won’t be afraid to pick up the phone, be happy to jump in and help with all tasks while being professional at all times. We’re a small but busy team so you must have the ability to work across different projects and areas of the business concurrently.
In order to successfully fill this role, you must have the following:
- Some experience of the energy industry with an understanding of industry processes
- Good interpersonal skills with a confident telephone manner
- Excellent administrative skills with accuracy being a must.
- The ability to work well on your own initiative as well as part of a team.
- Excellent customer service skills with a high level of accuracy and attention to detail
- Be flexible when needed to support your colleagues and the business
- A ‘can do’ attitude
The role is offered on a full-time basis, Monday to Friday 9-5.30 pm with an hour’s break for lunch. We have offices in Evesham, Worcestershire and Heald Green, Cheshire.
In return we offer a competitive salary, some flexibility with working hours, a mix of office and remote working and the chance to be part of our relaxed and friendly team. Most of the team have a long employment history with Datamere which we think shows we are good place to work. We hope you might want to join us.
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