Customer Support Administrator

4 weeks ago

Northampton, United Kingdom Randstad Enterprise Full time
Job Description

Job Title: Sales Support Executive

Location: Northampton (Hybrid)

Duration: 12 Month Fixed-Term Contract (Potential for Extension)


About us:


Consultants on Demand: a consultancy start-up with global backing.


Imagine Consultants on Demand: a consultancy service offered by Randstad Sourceright across all our clients in the UK and Ireland. Imagine enjoying the dynamic culture of being a consultant across many industries and markets whilst being part of a global company in a permanent job. It’s a start-up-like environment backed by global security and continuous development.


You can shape your career with us - and grow - by getting the opportunity to work with a number of our clients as well as having access to the continuous learning and development opportunities that RSR has to offer. We encourage our consultants to become pioneers in this space, helping us to evolve the offering for both our clients and our talent.


Imagine doing this together with a community of professionals from different backgrounds and expertise within the consultancy and across the overall RSR global community. Imagine Consultants on Demand.


Consultants on Demand sits within Randstad Sourceright: the global talent strategic partner specialising in talent management solutions including Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Integrated Talent Solutions including this brand-new consultancy offering.


Overview:


Randstad Sourceright has teamed up with a global financial services organisation and we are looking for bright, enthusiastic, and motivated individuals to join the team as a Sales Support Executive. This role will be based out of the Northampton office.


The successful candidate will provide a service to the wider Sales teams that creates the best possible customer outcomes and experience, and will work alongside multiple areas of sales that could include Account Development, Corporate Sales and Partnerships to deliver these key results.


Responsibilities:


  • Develop and maintain relationships with Account Development Managers and Corporate Sales Managers.
  • Proactively manage customer operational issues / requests for information / MI – taking ownership and ensuring delivery.
  • Monitor level of customer service and satisfaction based on CSAT and the client's internal satisfaction surveys.
  • May be required to act as a product champion, liaising with representatives from other internal teams to provide expertise in their area.
  • Produce reports of various nature and from various sources on the activity of Professional Services, to provide business intelligence to management and visibility to other teams.
  • Potential to support some mid-size implementations with Corporate Sales Manager.
  • Identifying and recommending appropriate actions to resolve any issues that have the potential to stall implementation.
  • Working with New Business managers within the Corporate Sales teams to manage all operational aspects, engagements and processes within the implementation process.
  • Support the wider Enablement teams on achieving the best results for key objectives.
  • Liaise with team members and other colleagues to obtain data for reports.
  • Take the appropriate decision and prioritisation calls to ensure the timely delivery of the role’s activities.
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements.


Essential Skills:

  • Communication Skills
  • Prioritisation Skills
  • Relationship Building Skills
  • Customer Service/Sales Skills
  • Basic IT/PC Knowledge


What we offer:


We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalised to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.


To find out more ‘’apply’’.

  • Administrator

    2 days ago

    Northampton, United Kingdom Reed Business Support Full time

    **Administrator** **Location: Northampton, Moulton Park** **Salary: £25,000** **Hours: Monday - Friday 8am - 5pm** This position will be great for someone who is self -motivated and who works well as part of a team. You will be supporting supplier’s and customer with their accounts queries. **As Administrator you will be responsible for**: -...

  • Customer Account Administrator

    1 month ago

    Northampton, United Kingdom More Recruitment Solutions Full time

    We are recruiting a Customer Account Administrator on behalf of our customer who are a well-established Audio-Visual Specialist. As a Customer Account Administrator, you will be providing comprehensive, efficient, and timely administrative support as wellas excellent customer service. As a Customer Accounts Administrator your responsibilities will...

  • Customer Service Administrator

    5 days ago

    Northampton, United Kingdom Uniserve Holdings Limited 0002 - Uniserve Limited UniUK Ardagh 8018 - UniUK Ardagh Traction Full time

    Operational Administrator - Be the Key to Exceptional Customer Service **Uniserve is seeking a highly organized and motivated Operational Administrator to join our Key Account Management team at our Northampton facility.** In this crucial role, you will play a vital part in ensuring exceptional customer service for our valued clients. You'll leverage your...

  • Customer Service Administrator.

    2 weeks ago

    Northampton, United Kingdom ACS Recruitment Solutions Ltd Full time

    Customer Service AdministratorSwan Valley, NorthamptonHours: 0900am - 5pm Monday - FridayPay:£11.44 per hourOngoing Temporary RoleJoin a leading logistics organisation based in Swan Valley, Northampton, renowned for their commitment to excellence in providing logistical solutions. We are currently seeking a dedicated Customer Service Administrator to join...

  • Customer Service Administrator

    2 weeks ago

    Northampton, United Kingdom ACS Staffing Solutions Full time

    Customer Service AdministratorSwan Valley, NorthamptonHours: 0900am - 5pm Monday - FridayPay: 11.44 per hourOngoing Temporary RoleJoin a leading logistics organisation based in Swan Valley, Northampton, renowned for their commitment to excellence in providing logistical solutions. We are currently seeking a dedicated Customer Service Administrator to join...

  • Customer Service Administrator

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom ACS Staffing Solutions Full time

    Customer Service AdministratorSwan Valley, NorthamptonHours: 0900am - 5pm Monday - FridayPay: 11.44 per hourOngoing Temporary RoleJoin a leading logistics organisation based in Swan Valley, Northampton, renowned for their commitment to excellence in providing logistical solutions. We are currently seeking a dedicated Customer Service Administrator to join...

  • Customer Service Administrator

    19 hours ago

    Northampton, Northamptonshire, United Kingdom ACS Staffing Solutions Full time

    Customer Service AdministratorSwan Valley, NorthamptonHours: 0900am - 5pm Monday - FridayPay: 11.44 per hourOngoing Temporary RoleJoin a leading logistics organisation based in Swan Valley, Northampton, renowned for their commitment to excellence in providing logistical solutions. We are currently seeking a dedicated Customer Service Administrator to join...

  • Sales Support Administrator

    1 month ago

    Northampton, United Kingdom Impact Recruitment Ltd Full time

    **Sales Support Administrator (Logistics)** **Permanent role** **Northampton NN5** **Monday to Friday (37.5 hours)** **£22- 23,000** **Do you have previous customer service / administration experience and interested in gaining experience within logistics?** **Do you enjoy building rapport with customers and finding solutions to their...

  • Customer Service Administrator

    2 weeks ago

    Northampton, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer service, administrator, MS Office **Your new company** Public Sector - Northampton **Your new role** Customer Service Administrator 37 hours Northampton centrally based - Onsite Equivalent to £20,500 + Holiday **What you'll need to succeed** Our centrally based client are seeking experienced customer service administrators with excellent telephone...

  • Customer Service Administrator

    2 weeks ago

    Northampton, United Kingdom Great Bear Full time

    **Company Description** Great Bear is a leading 3rd party UK logistics business providing nationwide dedicated and shared user warehousing and distribution solutions for international blue chip clients. We operate in over 7 million sq. ft. of warehousing and operate a large modern commercial vehicle fleet, coupled with an extensive added value service...

  • Administrator

    4 weeks ago

    Northampton, United Kingdom Arden and GEM Commissioning Support Unit Full time

    An exciting opportunity has arisen within the Northamptonshire Continuing Healthcare Service for a Band 3 Administrator. To deliver an effective and competent level of administration within the Continuing Healthcare Team, promoting good customer service and effective working relationships. The post holder will be responsible for inputting and maintaining...

  • Administrator

    13 hours ago

    Northampton, United Kingdom Arden and GEM Commissioning Support Unit Full time

    An exciting opportunity has arisen within the Northamptonshire Continuing Healthcare Service for a Band 3 Administrator. To deliver an effective and competent level of administration within the Continuing Healthcare Team, promoting good customer service and effective working relationships. The post holder will be responsible for inputting and maintaining...

  • Administrator

    1 month ago

    Northampton, United Kingdom Arden and GEM Commissioning Support Unit Full time

    NHS Arden GEM CSU is a growing organisation providing commissioning support to Integrated Commissioning Boards (ICBs) providing services both locally and to a wider customer base across England. Our people will be the role models for the values we believe in. Values that will help put patients at the heart of what we do. An exciting opportunity has arisen...

  • Customer Service Administrator

    2 days ago

    Northampton, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....

  • Customer Support Administrator

    2 months ago

    Northampton, United Kingdom Randstad Sourceright Full time

    Job Title: Sales Support Executive Location: Northampton (Hybrid) Duration: 12 Month FTC (Potential for Extension) About us: Consultants on Demand: a consultancy start-up with global backing. Imagine Consultants on Demand: a consultancy service offered by Randstad Sourceright across all our clients in the UK and Ireland. Imagine enjoying the dynamic...

  • Customer Support Administrator

    16 hours ago

    Northampton, United Kingdom Randstad Sourceright Full time

    Job Title: Sales Support Executive Location: Northampton (Hybrid) Duration: 12 Month FTC (Potential for Extension) About us: Consultants on Demand: a consultancy start-up with global backing. Imagine Consultants on Demand: a consultancy service offered by Randstad Sourceright across all our clients in the UK and Ireland. Imagine enjoying the dynamic...

  • Customer Service Administrator

    2 weeks ago

    Northampton, United Kingdom Four Talent Full time

    Do you have experience working directly with customers? Are you great on the phone and enjoy talking to a range of people? We are working with a highly customer focused business based Moulton Park looking for their next top talent to join their growing business as a Customer Service Administrator, as they continue their mission to provide an exceptional...

  • Customer Services Administrator

    2 days ago

    Northampton, United Kingdom Four Talent Full time

    £23,000 plus benefits Do you have experience working directly with customers? Are you great on the phone and enjoy talking to a range of people? We are working with a highly customer focused business based Moulton Park looking for their next top talent to join their growing business as a Customer Service Administrator, as they continue their mission to...

  • Customs Administrator

    1 day ago

    Northampton, United Kingdom Panther Group Full time

    We have an exciting opportunity to join our team as a Customs Administrator. In this role you will be managing the Customs clearance process, ensuring goods are customs cleared in a timely manner to facilitate the movement of freight. You will handle the respective paperwork and co-ordinate between customers, suppliers, courier companies and customers...

  • Customs Administrator

    12 hours ago

    Northampton, United Kingdom Panther Group Full time

    We have an exciting opportunity to join our team as a Customs Administrator. In this role you will be managing the Customs clearance process, ensuring goods are customs cleared in a timely manner to facilitate the movement of freight. You will handle the respective paperwork and co-ordinate between customers, suppliers, courier companies and customers...