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Ships Agent
2 months ago
Our client is seeking a skilled Ships Agent to manage day-to-day ship agency activities, ensuring the highest professional standards when working with clients, vessel staff, and internal stakeholders. This role plays a key part in fostering and sustaining strong client relationships.
Apply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Key Responsibilities:
- Build knowledge of service offerings and promote awareness within all business units.
- Ensure excellent service delivery to clients, building strong working relationships.
- Keep management informed of issues and challenges.
- Collaborate with operational teams and maintain effective communication.
- Manage workload to meet service requirements and address any issues promptly.
- Demonstrate flexibility by working across departments.
- Respond to operational requests from vessels, owners, and charterers.
- Monitor vessel movements and handle equipment procurement.
- Accurately input, retrieve, and report data.
- Review and comply with risk assessments, legislation, and company procedures.
- Collaborate with safety advisors on incident investigations and safety initiatives.
- Perform driving duties as required, such as transporting personnel and equipment.
- Handle any other tasks within qualifications and training.
Minimum Requirements:
- Full, clean driving license.
- Proficient in Microsoft Suite and familiar with AX.
Desirable Qualifications/Competencies:
- Membership in the Institute of Chartered Shipbrokers.
- Experience in ship agency, particularly in the marine and supply chain industries.
- Knowledge of Dangerous Goods by Sea, COSHH, and HSE awareness.