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Sales Office Manager

2 months ago

Slough, United Kingdom Grace Full time

Sales Manager


Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

Location: Slough Trading Estate

Are you ready to take the next step in your career? We are seeking a dynamic Sales Manager who will play a pivotal role in driving business growth through leadership, process improvement, and exceptional customer service. This is a fantastic opportunity for someone looking to develop their leadership and professional skills while making a tangible impact on the business.

Please note: this is an office based position 9 - 5.30 Mon - Fri.

What You’ll Do:

  • Lead, mentor, and coach a stable team of 14 internal sales representatives and coordinators.
  • Drive continuous improvement initiatives and track key performance indicators.
  • Conduct regular performance reviews and provide targeted support to enhance team capabilities.
  • Tackle escalated customer inquiries, providing advanced problem-solving and decision-making.
  • Identify and implement opportunities for operational efficiency and enhanced customer satisfaction.
  • Foster strong relationships between the internal sales team and other departments to ensure seamless communication and coordination.
  • Create and analyse reports to review sales performance, and take action to drive improvements.

About You:

  • A positive, process-driven individual with a knack for improving communication channels.
  • Proven experience in customer service or sales, with strong interpersonal and problem-solving skills.
  • Ability to motivate a team and drive them toward achieving business goals.
  • An analytical mindset with a data-driven approach to decision-making.
  • Flexibility to adapt to changing business needs.

What's in it for you?

  • Salary from £45,000 plus performance-related bonus structure.
  • Life assurance x4 salary, private health insurance, pension scheme and free parking.
  • 22 days of holiday plus bank holidays, with additional days between Christmas and New Year. After 5 years of service, your holiday entitlement increases to 25 days.
  • An opportunity to work in a collaborative and supportive environment.

Join our client and help shape the future of their customer service and sales teams while growing your own career

Apply today and become part of a team that values innovation, collaboration, and professional growth.