desktop Support Engineer
2 weeks ago
IT Support
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Tech Bar / Walk Up Service / IT Bar
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the point of contact on the tech bar support team.
Responsibilities
- Provide quick-fix support by working on a tech bar/ genius bar to troubleshoot issues with traders.
- Manage and address electronic tickets efficiently
- Communicate effectively with traders, senior stakeholders and vendors
- Troubleshoot and configure software and hardware
Qualifications
- 2+ years' of technical support experience
- Must have IT Support experience working on a tech bar where you are approached with technical issues that need troubleshooting.
- Strong background within financial services
archie.odonovan@harringtonstarr.com
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