Relocation Account Manager

2 weeks ago

London, United Kingdom TheSqua.re Serviced Apartments Full time

TheSqua.re is one of the fastest growing companies in the UK and we are looking for a Property Acquisitions Executive to join our organisation.



Please make an application promptly if you are a good match for this role due to high levels of interest.

Role: Relocation Account Manager  

Department: Relocation

Salary: DoE + quarterly bonus & benefits

Location: London (office based)

Responsible To: Director of Global Supply Chain and Network Sales


 

Position Overview:



This position is a response to our increasingly growing relocation department. Working with the relationship, development and performance of Corporate Relocation clients  in line with revenue generating goals and KPIs.

 

The position will work closely with the Director of Network and Supply Chain, and with other Thesqua.re internal groups, such as Head of Reservations,  Account Managers, Sales Managers, Guest Service Managers, Market Reservations/Inventory Specialists, Supply Management, Accounting, Finance, Marketing, Revenue Management, Account Management and Business Development departments to reinforce the relationship, terms of contract, interface with Client teams for relationship development and issue resolution on a daily basis.


 

This position requires a customer service focused person with technical knowledge to ensure revenue growth, and the authority to resolve issues. Major focus of the position is to saturate any opportunities for additional revenue growth and bring them forward to the organisation for decision-making.


 

Responsibilities Include:


  • Act as the single point of contact and coordination for all phases of the international relocation process


  • Adhere, lead and oversee compliance for all client contractual obligations (Service Level Agreements, Master Service Agreements and Statements of Work etc.)


  • Implement and manage the effective delivery of key customer programs including communication strategies, customer training, issue resolution, platform management and utilisation reporting


  • Investigate, track and resolve customer and client concerns; identify trends and implement solutions.


  • Implementing client retention plans in line with the greater client services strategy


  • Oversee all arrivals, check in details, extensions,  departures  and coordinate with the operations teams


  • Actively engage with key clients contact on a regular schedule to build relationship with client and grow relationship


  • Conduct detailed client analysis to determine opportunities for additional revenue.


  • Establish and monitor client performance metrics and take necessary action steps to ensure compliance.


  • Identify industry trends that impact growth and development of your clients. Be active in apartment industry events that can be fostered nationally.


  • Understand current policies, practices, trends and technology within TheSqua.re to support implementing solutions for managing your clients.


  • Provide reporting as required by senior management


  • Gather, analyse, and disseminate client data to assist senior leadership with both opportunity and risk evaluation.


  • Build relationships internally and externally to maximise opportunities for Thesqua.re growth and market share, make the customer feel valued.


  • Manage clients within Business Rules and ensure that our internal team follows all terms and conditions within rules and process flows.


  • Develop and grow account plan; implement account & marketing strategy, 


  • Develop and update a pipeline on potential new relocation companies. 


  • Determine customers’ unmet needs and translate internally for adequate follow up


  • Ability to meet or exceed productivity requirements, measured, monthly, quarterly and annually


  • Maintain client-reporting schedules and assist with other duties as directed by Head of Reservations


  • Arranging and scheduling client meetings and apartment viewings.


  • Attend networking events as required.


  • Key account management.


  • Communicate effectively with Thesquare’s and Corporate Relocation Client’s  accounts team to ensure a clear line between AR and AP


  • Maximise every sales opportunity and ensure that revenue targets are met


  • Relocation Account Manager

    3 weeks ago

    London, United Kingdom TheSqua.re Serviced Apartments Full time

    Role: Relocation Account Manager Relocation Salary: DoE + quarterly bonus & benefits Location: London (office based) Responsible To:   Director of Global Supply Chain and Network Sales   This position is a response to our increasingly growing relocation department. Working with the relationship, development and performance of Corporate...

  • Relocation Account Manager

    Found in: Jooble UK C2 - 2 weeks ago

    London, United Kingdom TheSqua.re Serviced Apartments Full time

    Role: Relocation Account Manager Relocation Salary: DoE + quarterly bonus & benefits Location: London (office based) Responsible To:   Director of Global Supply Chain and Network Sales   This position is a response to our increasingly growing relocation department. Working with the relationship, development and performance of Corporate...

  • Relocation Account Manager

    3 weeks ago

    London, United Kingdom TheSqua.re Serviced Apartments Full time

    TheSqua.re is one of the fastest growing companies in the UK and we are looking for a Property Acquisitions Executive to join our organisation. Role: Relocation Account Manager Department: Relocation Salary: DoE + quarterly bonus & benefits Location: London (office based) Responsible To:   Director of Global Supply Chain and Network Sales  ...

  • Relocation Account Manager

    Found in: Talent UK 2A C2 - 3 weeks ago

    London, United Kingdom TheSqua.re Serviced Apartments Full time

    TheSqua.re is one of the fastest growing companies in the UK and we are looking for a Property Acquisitions Executive to join our organisation.Role: Relocation Account Manager  Department: RelocationSalary: DoE + quarterly bonus & benefitsLocation: London (office based)Responsible To: Director of Global Supply Chain and Network Sales Position...

  • Relocation Account Manager

    Found in: Jooble UK C2 - 3 weeks ago

    London, United Kingdom TheSqua.re Serviced Apartments Full time

    TheSqua.re is one of the fastest growing companies in the UK and we are looking for a Property Acquisitions Executive to join our organisation. Role: Relocation Account Manager Department: Relocation Salary: DoE + quarterly bonus & benefits Location: London (office based) Responsible To:   Director of Global Supply Chain and Network Sales  ...

  • Relocation Account Manager

    Found in: Appcast UK C C2 - 2 weeks ago

    London Area, United Kingdom TheSqua.re Serviced Apartments Full time

    TheSqua.re is one of the fastest growing companies in the UK and we are looking for a Property Acquisitions Executive to join our organisation.Role: Relocation Account Manager  Department: RelocationSalary: DoE + quarterly bonus & benefitsLocation: London (office based)Responsible To: Director of Global Supply Chain and Network Sales Position...

  • Relocation Account Manager

    Found in: Whatjobs ES C2 - 1 week ago

    London Area, United Kingdom TheSqua.re Serviced Apartments Full time

    TheSqua.re is one of the fastest growing companies in the UK and we are looking for a Property Acquisitions Executive to join our organisation. Role: Relocation Account Manager   Department: Relocation Salary: DoE + quarterly bonus & benefits Location: London (office based) Responsible To:   Director of Global Supply Chain and Network Sales   ...

  • Relocation Account Manager

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    London Area, United Kingdom TheSqua.re Serviced Apartments Full time

    TheSqua.re is one of the fastest growing companies in the UK and we are looking for a Property Acquisitions Executive to join our organisation.Role: Relocation Account Manager  Department: RelocationSalary: DoE + quarterly bonus & benefitsLocation: London (office based)Responsible To: Director of Global Supply Chain and Network Sales Position...

  • Relocation Account Manager

    Found in: Appcast UK C2 - 2 weeks ago

    London Area, United Kingdom TheSqua.re Serviced Apartments Full time

    TheSqua.re is one of the fastest growing companies in the UK and we are looking for a Property Acquisitions Executive to join our organisation.Role: Relocation Account Manager  Department: RelocationSalary: DoE + quarterly bonus & benefitsLocation: London (office based)Responsible To: Director of Global Supply Chain and Network Sales Position...

  • Global Services Consultant

    3 weeks ago

    London, United Kingdom Altair Global Relocation Full time

    ***: We need someone who understands how to guide relocating employees through their moving process. We’re looking for a stellar individual to join our Operations team. Do you enjoy the challenge of working with a variety of customers? Are you detail-oriented and like to help people during a stressful time? This job is all about ensuring a positive...

  • Head of Relocation Services

    6 days ago

    London, United Kingdom Restore Plc Full time

    **Head of Relocation Services** **Business Unit: Restore Harrow Green** **Location: Silvertown - London** **Contract Type: Permanent** **Salary - Competitive + Great Benefits Package** If you are currently looking for your next exciting career move and are interested in joining one of the largest commercial relocation companies in the UK, then this is...

  • Relocation Business Development Manager

    3 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Ltd. Full time

    Our client, a well-respected name in Relocation Services is looking for a Relocation Business Development Manager. This role can be worked remotely with occasional visits to the London office. This is an amazing opportunity to join a successful, established growing relocation company. Responsibilities: Showcase the company’s relocation products and...

  • Relocation Consultant

    2 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Ltd Full time

    Our client, a highly reputable relocation service provider, is seeking a Relocation & Destination Services Consultant. We are looking for an experienced DSP relocation expert with strong tenancy & lettings experience to handle relocation services for clients and serve as the primary point of coordination for UK Destination Services. Hybrid working is...

  • Kitchen Factory Helper

    4 days ago

    London, United Kingdom warehouse manager Full time

    Manufacturer Looking for helper in the Kitchen /Bakery you most have a Passion for the above Hours by negotiation part or full time, you must be hands on very creative organizer and leader good English and Car are an Advantage you must live near Edmonton N18 **Job Types**: Full-time, Permanent Schedule: - Monday to Friday Ability to commute/relocate: -...

  • Relocation Consultant

    2 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Full time

    Our client, a highly reputable relocation service provider, is seeking a Relocation & Destination Services Consultant. We are looking for an experienced DSP relocation expert with strong tenancy & lettings experience to handle relocation services for clients and serve as the primary point of coordination for UK Destination Services. Hybrid working is...

  • Relocation Consultant

    Found in: Jooble UK C2 - 3 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Full time

    Our client, a highly reputable relocation service provider, is seeking a Relocation & Destination Services Consultant. We are looking for an experienced DSP relocation expert with strong tenancy & lettings experience to handle relocation services for clients and serve as the primary point of coordination for UK Destination Services. Hybrid working is...

  • Relocation Consultant

    3 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Ltd Full time

    Our client, a highly reputable relocation service provider, is seeking a Relocation & Destination Services Consultant. We are looking for an experienced DSP relocation expert with strong tenancy & lettings experience to handle relocation services for clients and serve as the primary point of coordination for UK Destination Services. Hybrid working is...

  • Relocation Consultant

    Found in: Talent UK 2A C2 - 3 weeks ago

    London, United Kingdom Alchemy Global Talent Solutions Full time

    Our client, a highly reputable relocation service provider, is seeking a Relocation & Destination Services Consultant.We are looking for an experienced DSP relocation expert with strong tenancy & lettings experience to handle relocation services for clients and serve as the primary point of coordination for UK Destination Services.Hybrid working is available...

  • Relocation Consultant

    5 days ago

    London, United Kingdom Alchemy Global Talent Solutions Full time

    **Job Details**: **Posted**: - 5th March, 2023- **Sector**: - Relocation Services- **Location**: - London, Greater London, United Kingdom- **Job Ref**: - 16196- **Salary**: - £ Competitive + Hybrid WorkingWe have a new position available for a Relocation Consultant to join a leading Relocation Service provider. This position offers a hybrid working...

  • Relocation Consultant

    Found in: Appcast UK C C2 - 2 weeks ago

    London Area, United Kingdom Alchemy Global Talent Solutions Full time

    Our client, a highly reputable relocation service provider, is seeking a Relocation & Destination Services Consultant.We are looking for an experienced DSP relocation expert with strong tenancy & lettings experience to handle relocation services for clients and serve as the primary point of coordination for UK Destination Services.Hybrid working is available...