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Technical Operative

4 months ago

Chipping Norton, United Kingdom Strongbyte Solutions Ltd ta VoCoVo Full time
VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience. We empower teams to collaborate effortlessly and achieve their retail goals.

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
With over 250,000 users across more than 10,000 locations in 21 countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey
Join our operations team to customise and configure VoCoVo systems tailored to our clients' unique needs. Ensure accurate and efficient order dispatching, contributing to a seamless customer experience.
This role requires onsite working Monday - Friday at our office and warehousein Shipton-Under-Wychwood OX7 6XU.

Requirements for Technical Operative
Strong knowledge of PC/MAC systems and Google Suite applications.
Excellent communication and organisational skills.
Proven ability to plan and set priorities effectively.
Keen attention to detail.
Strong decision-making abilities.
Commitment to safety protocols and practices.
Customer-focused mindset.
Tech-savvy with a quick learning curve for new systems and technologies.
Self-motivated with a proactive approach to tasks.
Collaborative team player with a positive attitude.
Responsibilities as Technical Operative
Utilise scripts to programme hardware for deployment.
Integrate configuration files to ensure they are fit for purpose.
Oversee the remote preparation of hardware in third-party logistics (3PL) locations.
Work closely with the development team as new software improvements are developed.
Manage the rollout of software improvements to the existing estate and plan implementation for new orders.
Maintain and manage portal information for existing systems.
Develop new processes and procedures for configuration deployment.
Benefits
25 Days Holiday + Bank Holidays (increases with years of service)

Option to Buy or Sell 5 days holiday each year
Sick Pay - 8 weeks full pay, 4 weeks half pay
Life Assurance - (4 times basic pay)
Private Medical Insurance
Employee Assistance Programmes (EAP)
Cycle2Work Scheme
Electric Car Green Salary Sacrifice Scheme
Enhanced Maternity & Paternity Package
Child Care Scheme
Training & Development
Company Organised Events
Pension (Royal London Group) 5% Employer Contribution Matched
Apple MacBook, Wireless Magic Mouse and Keyboard, Monitor and Headphones
Company Values
Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture. VALUED
Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy,
and operate with honesty and integrity
ONE TEAM
Collaboration of all for VoCoVos happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape
If you feel this could be the right fit, apply now

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