Customer Team Leader

2 days ago

Shepton Mallet, United Kingdom Co-op Full time

Closing date: 16-12-2024

Customer Team Leader   Location: Victoria Square, Evercreech, Shepton Mallet, BA4 6JP Pay: £13.32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: 5 Varied shifts over 7 days including early mornings (From 6:00am), afternoons, late evenings (Until 10:00pm) and weekends to be discussed at interview. This role will also include working on our post office counters.

If your skills, experience, and qualifications match those in this job overview, do not delay your application.
  Full, paid training provided You can now apply for this role using your mobile device (no CV needed)
  You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
  We’re looking for Customer Team Leaders to join our team at Co-op.
  When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. 
  As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
  At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
  What you’ll do
  • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations
  • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
  • Make sure that the store remains safe, legal, and fully operational
  • Manage diligence checks and stock accuracy to make shopping a great experience for our customers
  • Support your store manager by deputising when they’re not working and delivering a variety of HR processes
  • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
  • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
This job would suit people who have
  • A genuine care for the needs of customers and members
  • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • Strong organisational and problem-solving skills
  • A desire to learn, grow and develop your leadership skills
  • The flexibility to work a range of different shifts
Why Co-op?
  • Full, paid training and dedicated support for your personal development and career progression
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 36 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 
  • 24/7 employee assistance service
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme
Building an inclusive workplace 
  We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
  If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 
  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
  As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
 

  • Team Leader

    7 months ago

    Shepton Mallet, United Kingdom Fusion Lifestyle Full time

    **We are now hiring Team Leaders at Shepton Mallet** Are you looking to develop in your Leisure Career? Do you have transferable skills and are you looking to work in a rewarding industry that brings health and wellbeing to your community? **Then we have the role for you!** **Who We Are**: Fusion Lifestyle has the mission to bring health and wellbeing to...

  • Team Leader

    6 months ago

    Shepton Mallet, United Kingdom Card Factory Full time

    Job Introduction **Location: Shepton Mallet** **Contracted Hours Available: 16 hours Guaranteed** **This role is A Management position, Must be 18 or older.** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil...

  • Customer Team Leader

    1 day ago

    Shepton Mallet, Somerset, United Kingdom Co-op Full time

    Closing date: 16-12-2024 Customer Team Leader Location: Victoria Square, Evercreech, Shepton Mallet, BA4 6JP Pay: £13.32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: 5 Varied shifts over 7 days including early mornings (From 6:00am), afternoons, late evenings (Until 10:00pm) and weekends to be discussed at...

  • Customer Team Leader

    2 days ago

    Shepton Mallet, Somerset, United Kingdom CO-OP Full time

    Closing date: 16-12-2024 Customer Team Leader Location: Victoria Square, Evercreech, Shepton Mallet, BA4 6JP Pay: £13.32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: 5 Varied shifts over 7 days including early mornings (From 6:00am), afternoons, late evenings (Until 10:00pm) and weekends to be...

  • Customer Team Leader

    2 days ago

    Shepton Mallet, Somerset, United Kingdom CO-OP Full time

    Closing date: 16-12-2024 Customer Team Leader Location: Victoria Square, Evercreech, Shepton Mallet, BA4 6JP Pay: £13.32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: 5 Varied shifts over 7 days including early mornings (From 6:00am), afternoons, late evenings (Until 10:00pm) and weekends to be...

  • Team Leader 35hr Permanent Ft

    6 months ago

    Shepton Mallet, United Kingdom Costa Limited Full time

    Team Leader (Barista Maestro) - Shepton Mallet - 30 Hours Per Week - Fixed Term Contract Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the...

  • Bank Team Care Assistant Night

    6 months ago

    Shepton Mallet, United Kingdom Somerset Care Bank Team Full time

    **Job description** Somerset Care - Bank Team Are you an experienced Care Assistant / HCA looking for a zero hour contract that enables you to work flexibly around your schedule whilst rewarding you with market leading rates of pay? Do you want to work with & learn from some of the best trained care staff in the South West, who strive to make a difference...

  • Tesco Customer Service Representative

    2 weeks ago

    Shepton Mallet, Somerset, United Kingdom Tesco Partners Full time

    We're proud to offer a competitive salary of £10.50 per hour as a Tesco Colleague, with opportunities to earn more through flexible working and overtime.About the RoleAs a key member of our retail team, you'll play a vital role in helping us serve our customers better every day. With variety in your role, you'll be responsible for tasks such as baking,...

  • Classroom Instructional Leader

    2 weeks ago

    Shepton Mallet, Somerset, United Kingdom Outcomes First Group Full time

    Job SummaryWe are currently seeking a highly skilled and dedicated Classroom Instructional Leader to join our team at Outcomes First Group. As a key member of our educational community, you will be responsible for designing and delivering high-quality educational programs that cater to the diverse needs of our students. Your expertise in curriculum...

  • Customer Advisor

    6 months ago

    Shepton Mallet, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team within J H Haskin & Sons, Shepton Mallet on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive**...

  • Team Leader Flexible Hours Part or Full Time

    1 day ago

    Shepton Mallet, Somerset, United Kingdom Co-op Full time

    32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: 5 Varied shifts over 7 days including early mornings (From 6:00am), afternoons, late evenings (Until 10:00pm) and weekends to be discussed at interview. This role will also include working on our post office counters. Full, paid training provided You can now...

  • Customer Delivery Driver

    6 months ago

    Shepton Mallet, United Kingdom Tesco Full time

    About the role It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. The table shows the periods of time in the week we’d like you to be available to work - the availability...

  • Customer Services Administrator

    1 month ago

    Shepton Mallet, United Kingdom Gregory Distribution Careers Full time

    Customer Service AdministratorPallet Networks, Shepton MalletAt Gregory Distribution, we are looking for a Customer Service Administrator who will be the primary point of contact for our Pallet Networks site in Shepton Mallet.The position of Customer Service Administrator involves:You will be required to work closely with our customers to ensure the smooth...

  • Customer Services Administrator

    2 months ago

    Shepton Mallet, United Kingdom Gregory Group Full time

    Customer Service Administrator Pallet Networks, Shepton Mallet At Gregory Distribution, we are looking for a Customer Service Administrator who will be the primary point of contact for our Pallet Networks site in Shepton Mallet. The position of Customer Service Administrator involves: You will be required to work closely with our customers to...

  • Customer Service Associate

    2 weeks ago

    Shepton Mallet, Somerset, United Kingdom Tesco Full time

    About the Role">We are seeking a skilled Customer Service Associate to join our team as a Tesco Delivery Representative. In this role, you will be responsible for delivering excellent customer service and ensuring that our customers receive their online orders in a timely and efficient manner.As a Tesco Delivery Representative, you will work independently,...

  • Customer Service Representative

    3 weeks ago

    Shepton Mallet, Somerset, United Kingdom Tesco Full time

    About the RoleAt Tesco, we're committed to delivering exceptional customer experiences. As a Customer Delivery Driver, you'll play a vital role in bringing our products to customers' doorsteps.What We OfferWe're proud to offer a competitive salary of £12.92 an hour, rising to £14.05 for locations within the M25. Plus, you'll enjoy a range of benefits,...

  • Customer Experience Associate

    2 weeks ago

    Shepton Mallet, Somerset, United Kingdom Tesco Partners Full time

    We're on a mission to serve our customers, communities, and planet a little better every day. As a Tesco Colleague, you'll play a vital role in helping us achieve this goal. Enjoy a competitive salary of £10.50 per hour, plus benefits that make a real difference to your life.Our ApproachWe're committed to diversity, equity, and inclusion, and want to ensure...

  • Customer Delivery Associate

    4 weeks ago

    Shepton Mallet, Somerset, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Delivery Driver to join our team at Tesco. As the face of Tesco on the road, you will deliver exceptional customer service while working in a fast-paced environment.Your Key Responsibilities:Deliver customer shopping trips while providing a high level of customer service.Operate a van and manage deliveries...

  • Customer Service Advisor

    6 months ago

    Shepton Mallet, United Kingdom Scania Full time

    **Customer Service Advisor** **Location**: Shepton Mallet **Salary starting from £27,000, plus an excellent benefits package** **Working Hours**: Monday to Friday 08:00 to 16:30 - In-house training provided to support career progression - 25 days holiday + public holidays which increases with service - Competitive employer pension - Discounts on major...

  • Restaurant Team Member

    5 months ago

    Shepton Mallet, United Kingdom Subway Full time

    Overview With over 44,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand. Job Introduction A Subway® **Sandwich Artist** is the face of our Franchisees’ stores. As well as preparing and...