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Account/Claims Handler

2 months ago

Little Lever, United Kingdom Stanmore Insurance Brokers Ltd Full time

Exciting Opportunity to join our Growing Team


Have you got what it takes to succeed The following information should be read carefully by all candidates.

We have opportunities to join our Commercial and dot2dot nursery insurance teams as an Account Handler or Claims Handler

The Account Handler roles are varied and fast-paced which will see you developing relationships with new and existing clients supporting them to get the right insurance for their business. You will be responsible for the full insurance cycle of your book, handling new business enquiries, renewals and mid-term adjustments. Requiring brilliant attention to detail and first-rate customer service.

The Claims Handler role is equally varied dealing with claims for our Commercial, dot2dot and Personal Lines clients. You will be responsible for advising our clients throughout the claims process providing support and care at every stage.

You will need your outstanding communication skills and insurance industry knowledge to get to know each client and help them understand the ever-changing world of insurance and what it means for them.

About us

Stanmore Insurance Brokers is an Award winning, Chartered & Independent insurance broker established in 1962. Our success has been achieved through our ability to always meet each customer’s needs and deliver a superior service.

We operate a specialist scheme, dot2dot nursery insurance which is a leading player in the childcare insurance sector providing insurance for children's nursery nationally.

Essential Requirements

  • Minimum 5 GCSE or equivalent including Maths and English at A-C/ 4-9 level
  • 2 years+ of experience in the commercial insurance sector
  • Great communication skills
  • Fantastic attention to detail
  • Exceptional customer service skills
  • Willingness to learn 

Why choose Stanmore 

  • Competitive salary and benefits package.
  • Workplace pension with an employer-matched 5% contribution
  • Support with CII qualifications (if of interest)
  • Regular and varied training opportunities
  • 25 days annual leave (which increases with service) plus extra days holiday at Christmas that are not taken from your annual entitlement
  • Employee Assistance Programme
  • Private Medical cover (on successful completion of probation).
  • Life Assurance – Death in service benefit 2x annual salary

Here's what else you can look forward to:

  • Established and well-respected brokerage, we’ve been around since 1962.
  • Small and friendly team
  • Walking distance to Little Lever village centre
  • Regular socials (paid for by the business)
  • breakfast sandwiches on Friday morning
  • dress-down Friday
  • Break out room and outdoor space
  • Fun events and activities to support our chosen charities