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Head Receptionist

2 months ago

West London, United Kingdom Il Gattopardo Full time

Our new luxury lifestyle concept, Il Gattopardo, is looking for a Head Receptionistto join our team.

Company overview:

Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.

Il Gattopardo, London

Launched September 2023 in Mayfair we are looking for a Head Receptionistto join our team.We will be working with the finest ingredients from across the country and in a vibrant kitchen, full of talent. Its an exciting opportunity for someone ready to take on a new challenge with an experienced global team.

Start a journey that can take you from the centreof Mayfair, to locations all over the globe, across multiple brands in our extended family with progression and perks to match.

Join the Famiglia

At the heart of the Il Gattopardo experience is our people. We want individuals who can build close relationships with guests and embrace everyone with open arms. At Il Gattopardo our people are key to the success of our business and creating a culture of warmth, passion and generosity.

We are offering:

In addition to the usual benefits, we also offer:

  • Competitive salary
  • Work-Life balance (we care about you)
  • Staff meal prepared with care
  • Provided uniform
  • Employee assistance program and benefit platform
  • Extra paid day off on your Birthday
  • £500 Refer a friend bonus
  • Growth and Development Opportunities within a successful hospitality group
  • A people centric, talent oriented, professional and respectful working culture

Position Overview:

As a key member of our team, the Head Receptionist will play a pivotal role in ensuring that every guests experience is seamless and memorable from the moment they walk through our doors.

Job Overview: We are seeking an experienced and personable Head Receptionist to lead our front desk operations. In this role, you will be responsible for managing the reception team, overseeing daily operations, and ensuring a high standard of customer service. The ideal candidate will be proactive, organized, and possess excellent communication skills.

Key Responsibilities:

  • Team Leadership: Supervise, train, and motivate the reception team to provide top-notch customer service.
  • Customer Service: Greet guests, manage check-ins/outs, and handle inquiries and complaints with professionalism and efficiency.
  • Scheduling and Coordination: Create and manage staff schedules to ensure adequate front desk coverage at all times.
  • Operations Management: Oversee the reception area, ensuring it is well-maintained, organized, and running smoothly.
If youre passionate about hospitality and have the skills and experience to excel as our Head Receptionist, wed love to hear from you
Join us at Il Gattopardo and be a part of an exceptional team dedicated to delivering the finest Italian dining experience in London.

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