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CRM manager
4 months ago
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
*6 Month FTC with possibility to extend
*We are working with a leading Global Payments Fintech, who is looking for a CRM Manager who'll be key in driving the engagement, streamline processes, and maximise ROI.
Working cross-functionally to enable seamless alignment to the key marketing objectives.
You need to be experienced in using HubSpot as your CRM.You'll work with various stakeholders across the business, taking a data driven approach to deliver insights and customer-centric strategies to level-up their brand's relationship with their customers and drive automation across the business.Key responsibilities:Take complete ownership of the HubSpot CRM platform, ensuring proper configuration, customisation and optimisation.Administer user access, permissions, and roles to align with business needs and individual user requirements.Manage inbound enquiries and build processes to ensure they’re directed accordinglyKeep in tune with the latest HubSpot features and updates to implement best practices.Work with the sales teams to improve their lead management processes, focused on inbound deals.Collaborate the Marketing team to capture, nurture, and convert leads through the CRM system.Audit and clean the database to maintain data accuracy.Design and develop reporting pipelines to track and analyse key performance indicators (KPIs) for board reporting.Provide regular reports to leadership, sales, and marketing teams to inform decision-making.Streamline and automate processes within the CRM to improve efficiency and productivity.Identify opportunities for integration with other tools and systems to enhance overall functionality.Work closely with IT and other relevant departments to integrate HubSpot CRM with other systems Requirements5+ years of CRM experienceWell versed with Hubspot CRM with at least 3-4 years experience specifically on Hubspot.Demonstratable track record of success with building and optimising inbound pipelinesIn-depth knowledge of CRM systems, data management, and lead generation processes.This is a hybrid role based in central London working Tuesday to Thursday in the office.If you are looking for an exciting opportunity to make a real impact, please apply with your CV today
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