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CRM Analyst

2 months ago

Warwickshire, United Kingdom Spinks Full time

CRM Analyst



Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

Hybrid - Warwickshire


We're working with a great voluntary youth organisation in the equestrian industry. They are looking to being in a talented CRM Analyst into the team to support the Systems Architect.


Key Responsibilities

  • CRM Expertise: Develop an in-depth understanding of the CRM system to diagnose and troubleshoot issues.
  • Change Management: Support the Lead Systems and Support Officer by reviewing system change requests and proposing effective solutions for review by the System Architect.
  • Solution Implementation: Develop and test system configuration changes within the release schedule.
  • Third-Party Collaboration: Work closely with third-party developers to ensure proper system support.
  • Feature Testing: Participate in defining and testing new features developed by third parties.


Skills and Experience:

  • PowerApps and PowerAutomate: 1-3 years of PowerApps experience
  • Software Development Lifecycle: Familiarity with the software development lifecycle and user testing processes.
  • REST APIs: Experience supporting and testing REST APIs.
  • Attention to Detail: Ability to spot issues and raise them when necessary.
  • Communication Skills: Strong verbal and written communication skills.
  • Initiative and Teamwork: Ability to work independently and as part of a team.


Please apply now for immediate consideration.