Operations Supervisor

3 weeks ago

Willenhall, United Kingdom Temp Connexions Full time £14
Operations Supervisor - Driver Essential - Must Have Full Driving Licence / Must have experience with hazardous waste cleaning

Job title: Operations Supervisor
Department Operations
Location: Willenhall
Reporting to Operations Manager

Purpose and objectives of the role:
The Site Supervisor will be responsible for leading a team of site operatives, ensuring compliance with safety regulations, and managing project execution to meet quality and efficiency standards. This role requires strong leadership skills, technical expertise, and a commitment to maintaining a safe and productive work environment.

Main duties and responsibilities: 
Team Leadership: 
  • Supervise and mentor site operatives, providing guidance, training, and support to ensure the successful completion of tasks.
  • Delegate responsibilities effectively, assigning duties and tasks based on individual strengths and project requirements. 
  • Foster a positive work culture that promotes teamwork, accountability, and continuous improvement. 

Project Management: 
  • Plan and organise daily work activities, including task assignments, resource allocation, and equipment deployment. 
  • Monitor project progress, ensuring adherence to schedule, budget, and quality standards. 
  • Coordinate with clients, project managers, and other stakeholders to communicate project status, address concerns, and resolve issues. 

Safety Compliance: 
  • Enforce safety policies, procedures, and regulations to minimise risks and prevent accidents/incidents. 
  • Conduct regular safety inspections and audits to identify hazards and ensure compliance with safety standards. 
  • Provide safety training and toolbox talks to site operatives, emphasising the importance of hazard awareness and safe work practices. 

Quality Assurance: 
  • Implement quality control measures to ensure workmanship meets or exceeds client expectations and industry standards.
  • Conduct inspections and quality checks throughout the project lifecycle, identifying deficiencies and implementing corrective actions as needed. 
  • Maintain accurate project documentation, including daily reports, inspection records, and incident reports. 

Client Relations: 
  • Serve as the primary point of contact for clients on-site, addressing inquiries, resolving issues, and providing updates on project status. 
  • Build and maintain positive relationships with clients, promoting customer satisfaction and fostering repeat business opportunities.
  • Collaborate with clients to understand their needs and preferences, seeking opportunities to add value and exceed expectations. 

Equipment and Resource Management: 
  • Oversee the maintenance and operation of equipment and vehicles, ensuring they are in good working condition and properly utilized. 
  • Coordinate with logistics and procurement teams to ensure timely delivery of materials, supplies, and equipment to the worksite. 
  • Manage inventory levels and equipment usage to optimise efficiency and minimize waste. 

Qualifications: 
  • Prior experience in industrial cleaning, hazardous waste management, or related field preferred. 
  • Proven experience in a supervisory role within the industrial cleaning or environmental services industry. 
  • Strong knowledge of safety regulations, hazardous materials handling procedures, and environmental compliance requirements.
  • Ability to operate cleaning equipment and tools safely and effectively. 
  • Strong attention to detail and commitment to quality workmanship. 
  • Excellent leadership, communication, and problem-solving skills. 
  • Ability to work effectively under pressure and adapt to changing priorities. 
  • Proficiency in using computer software for project management and documentation. 

Key KPI’s:
  • All projects delivered on time, high quality and within budget. 
  • Carry out each job in line with the RAMS provided. 
  • Ensure all Operatives are wearing applicable PPE on all sites. 

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