ASB Officer

18 hours ago


Liverpool, United Kingdom Hays Full time

ASB Officer (Temp) - North Liverpool

We are looking to recruit an experienced ASB Officer to cover a patch of housing stock in North Liverpool on a temporary basis for a minimum of 6 weeks on behalf of a well-established housing association. 

Are you the right applicant for this opportunity Find out by reading through the role overview below.
Typically, you will work 37 hours per week and have the option of hybrid working, managing your own diary around meetings/visits on patch.
Your new role 

  • Responsible for your own caseload of ASB, domestic violence, tenancy fraud and other tenancy breach cases
  • Investigating complaints & safeguarding reports, gathering evidence and preparing legal paperwork for court hearings, including witness statements 
  • Implementing early intervention measures such as warnings, mediation referrals and ABC's
  • Working in partnership with internal colleagues, external partners and key stakeholders to tackle and prevent ASB within communities 
  • Serving notices and attending evictions
What you'll need to succeed 
  • Min 12 months housing management experience and experience of managing own caseload of ASB cases
  • Experience of investigating and resolving cases including gathering evidence, conducting interviews and preparing statements for legal proceedings 
  • Excellent communication, negotiation and interpersonal skills with the ability to communicate effectively with customers, stakeholders, colleagues and external agencies 
  • Personal resilience and empathy
  • Understanding of risk assessing and what to do when risks are identified 
  • Knowledge and experience of implementing early intervention measures and appropriate actions in cases of ASB/DV/Safeguarding
What you'll get in return 
  • Weekly pay
  • Option to be paid via PAYE or Umbrella 
  • Hourly rates between £20-£25ph 
  • Hybrid working
What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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