Customer Team Leader
17 hours ago
Closing date: 18-12-2024
Customer Team Leader Location: 59-63 Church Street, Bishops Castle, SY9 5AD Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 5:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interviewDo you have the skills to fill this role Read the complete details below, and make your application today.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed)
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do
- Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
#3
-
Customer Team Leader
6 months ago
Bishop's Castle, United Kingdom Coop Full time**Customer Team Leader** - Location: 59-63 Church Street, Bishops Castle, SY9 5AD- Pay: £13.32 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role will also...
-
Customer Team Leader
1 day ago
Bishop's Castle, United Kingdom Co-op Full timeClosing date: 18-12-2024Customer Team Leader Location: 59-63 Church Street, Bishops Castle, SY9 5AD Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 5:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Do you have...
-
Customer Service Team Leader
6 months ago
Castle Bromwich, United Kingdom Universal Business Team Full timeWe are currently seeking a Customer Service Team Leader to join a well-established, family-run SME based in Castle Bromwich. As an Operations Administrator your role will be to support the everyday operations. Your responsibilities include Stock Control, Daily Purchasing, Supplier Liaison, advising Customer Service of any delays with customers orders and...
-
Customer Team Leader
2 weeks ago
Castle Hedingham, United Kingdom Co-Op Full timeClosing date: 25-11-2024 Customer Team Leader Location: 289-291 High Road, South Benfleet, SS7 5HA Pay: £13.32 per hour Contract: 21 hours per week + regular overtime, permanent, part time Working pattern: 3 varied shifts over 7 days including afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training...
-
Customer Team Leader
2 weeks ago
Castle Hedingham, United Kingdom Co-Op Full timeClosing date: 25-11-2024 Customer Team Leader Location: 289-291 High Road, South Benfleet, SS7 5HA Pay: £13.32 per hour Contract: 21 hours per week regular overtime, permanent, part time Working pattern: 3 varied shifts over 7 days including afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You...
-
Customer Team Leader
1 day ago
Bishops Castle, Shropshire, United Kingdom CO-OP Full timeClosing date: 18-12-2024 Customer Team Leader Location: 59-63 Church Street, Bishops Castle, SY9 5AD Pay: £13.32 per hour Contract: 24 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 5:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Full, paid...
-
Customer Team Leader
1 day ago
Bishops Castle, Shropshire, United Kingdom Co-op Full timeClosing date: 18-12-2024 Customer Team Leader Location: 59-63 Church Street, Bishops Castle, SY9 5AD Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 5:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Do you have...
-
Customer Team Leader
1 day ago
Bishops Castle, Shropshire, United Kingdom Co-op Full timeClosing date: 18-12-2024 Customer Team Leader Location: 59-63 Church Street, Bishops Castle, SY9 5AD Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 5:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Do you have...
-
Customer Team Member
6 months ago
Bishop's Castle, United Kingdom Coop Full time**Customer Team Member** - Location: 59-63 Church Street, Bishops Castle, SY9 5AD- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, 6 month temporary contract, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This...
-
Customer Team Member
6 months ago
Bishop's Castle, United Kingdom Coop Full time**Customer Team Member** - Location: 59-63 Church Street, Bishops Castle, SY9 5AD- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, 6 month temporary contract, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full,...
-
Customer Team Member
2 weeks ago
Bishop's Castle, United Kingdom Co-Op Full timeClosing date: 25-11-2024 Customer Team Member Location: 59-63 Church Street, Bishops Castle, SY9 5AD Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid...
-
Customer Team Member
6 months ago
Bishop's Castle, United Kingdom Coop Full time**Customer Team Member** Location: 59-63 Church Street, Bishops Castle, SY9 5AD Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full...
-
Customer Team Member
3 weeks ago
Bishop's Castle, United Kingdom Co-op Full timeClosing date: 25-11-2024 Customer Team Member Location: 59-63 Church Street, Bishops Castle, SY9 5AD Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (store closing) and weekends,...
-
Customer Team Member
3 weeks ago
BISHOP'S CASTLE, United Kingdom Co-op Full timeClosing date: 25-11-2024 Customer Team Member Location: 59-63 Church Street, Bishops Castle, SY9 5AD Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (store closing) and weekends,...
-
Customer Team Member
3 weeks ago
BISHOP'S CASTLE, United Kingdom Co-op Full timeClosing date: 02-12-2024 Customer Team Member Location: 59-63 Church Street, Bishops Castle, SY9 5AD Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (store closing) and...
-
Team Leader
6 months ago
Barnard Castle, United Kingdom Card Factory Full timeJob Introduction **Location: Horsemarket, Barnard Castle** **Contracted Hours Available: 12** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational...
-
Team Leader
6 months ago
Bishop's Cleeve, United Kingdom The Midcounties Co-operative Full timeAbout the role: Working as a Team Leader in Your Co-op, you’ll be responsible for providing support to managers in coaching, guiding, and coordinating the work of the team to complete their tasks. You’ll also drive them to increase sales, secure customer loyalty and attain store targets. Some of your key responsibilities would be: •to champion...
-
Team Leader
6 months ago
Castle Donington, United Kingdom Countrywide Full timeTeam Leader We are looking for a dynamic and experienced individual to join us as a Team Manager in our National Operations Centre based in Castle Donnington. You will play a pivotal role in overseeing and leading a team of customer service advisors, ensuring high performance and personal development. Role and responsibilities of a Team...
-
Co-op | Customer Team Member | bishop's castle
3 weeks ago
bishop's castle, United Kingdom Co-op Full timeClosing date: 02-12-2024 Customer Team Member Location: 59-63 Church Street, Bishops Castle, SY9 5AD Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (store closing) and weekends,...
-
Cleaning Team Leader
6 months ago
Barnard Castle, United Kingdom Mitie Full timeWe are looking for an experienced Cleaning Team Leader to manage a cleaning team, including recruitment and development of staff and maintain excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. You'll be responsible for the delivery of routine planned and periodic cleaning. You will ensure that the...
