Current jobs related to Complaints Investigation Officer - SouthendonSea - Focus Resourcing Group


  • Leigh-on-Sea, United Kingdom CV-Library Full time

    Complaints Investigation Technician Remote - Temporary FTC - 6 Months Monday to Friday – 37.5 hours per week To start end of October 2024 £15.00 to £25.00 per hour, depending on experience We are seeking temporary Complaints Investigation Technicians to join a successful global business located in Essex. This will be a remote role with the...


  • Leigh-on-Sea, United Kingdom One to One Personnel Full time

    Complaints Investigation TechnicianRemote - Temporary FTC - 6 MonthsMonday to Friday – 37.5 hours per weekTo start end of October 2024£15.00 to £25.00 per hour, depending on experienceWe are seeking temporary Complaints Investigation Technicians to join a successful global business located in Essex. This will be a remote role with the exception of...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom OnetoOne Personnel Full time

    Complaints Investigation TechnicianWe are seeking a skilled Complaints Investigation Technician to join our team at One to One Personnel. As a Complaints Investigation Technician, you will be responsible for investigating customer complaints and adverse events, and documenting your findings in accordance with established work instructions.Key...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom OnetoOne Personnel Full time

    Complaints Investigation TechnicianWe are seeking a skilled Complaints Investigation Technician to join our team at One to One Personnel. As a Complaints Investigation Technician, you will be responsible for investigating customer complaints and adverse events, and documenting your findings in accordance with established work instructions.Key...

  • Complaints Handler

    4 weeks ago


    Southend-on-Sea, United Kingdom Adecco Full time

    Customer Services & Complaints Handler Are you ready to join a dynamic and growing team, delivering exceptional customer service? Our client, is seeking a motivated individual to join their Customer Services & Retentions team. If you are passionate about providing top-notch support and have a positive attitude, this is the perfect opportunity for you!...

  • Complaints Handler

    1 month ago


    Southend-on-Sea, United Kingdom CV-Library Full time

    Customer Services & Complaints Handler 🌟 Are you ready to join a dynamic and growing team, delivering exceptional customer service? Our client, is seeking a motivated individual to join their Customer Services & Retentions team. If you are passionate about providing top-notch support and have a positive attitude, this is the perfect opportunity for...


  • Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    If you’re passionate about providing great customer service, then we’d love you to join us as a Complaints and Customer Feedback Officer. The role of the Complaints and Customer Feedback Officer is to provide an efficient and effective customer services role, processing all complaints, feedback and enquiries via multiple channels. The officer will also...

  • Complaints Officer

    5 months ago


    Stoke-on-Trent, United Kingdom NHS Staffordshire and Stoke-on-Trent Integrated Care Board Full time

    Staffordshire and Stoke-on-Trent Integrated Care Board is looking to appoint a part-time Band 5 Complaints Officer to join the Patient Services Team, working Wednesday to Friday. The postholder will manage a portfolio of cases and will be required to manage this in accordance with the relevant legislation and associated guidance, working autonomously and...


  • Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Vacancy Salary - **£26,508.30** - Vacancy Location - **Southend-on-Sea, Essex (Hybrid Working)** - This is a _permanent_, _full time_ vacancy_ that will close _in 14 days_ at 17:00 BST_. _ **The Vacancy** If you’re passionate about providing great customer service, then we’d love you to join us as a Complaints and Customer Feedback Officer. The role...

  • Complaints Officer

    4 months ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Complaint Intervention Officer** **Stoke-On-Trent** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited...

  • Complaints Officer

    5 months ago


    Stoke-on-Trent, United Kingdom NHS Staffordshire & Stoke On Trent Integrated Care Board Full time

    Be part of a high quality and effective complaints and PALS service working on behalf the ICB in accordance with the relevant legislation, local and national guidance. Receive, manage and respond to formal complaints, PALS enquiries and letters from MPs. Display a patient-centred approach and be responsive to the needs of external ICB customers. Work under...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Service Care Solutions Full time

    Job Title: Environmental Health Officer - Food InspectionsService Care Solutions is seeking an experienced Environmental Health Officer to join our client's team in Essex.Key Responsibilities:Participate in performance development reviews and identify team development needs.Ensure compliance with the Health and Safety at Work Act 1974 and local safety...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Service Care Solutions Full time

    Job Title: Environmental Health Officer - Food InspectionsService Care Solutions is seeking an experienced Environmental Health Officer to join our client's team in Essex.Key Responsibilities:Participate in performance development reviews and identify team development needs.Ensure compliance with the Health and Safety at Work Act 1974 and local safety...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Reed Full time

    Job Title: Claims and Complaints AdminWe are seeking a highly skilled and experienced Claims and Complaints Admin to join our team at Reed. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling complaints and problem-solving, and liaising with insurance providers.Key...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Reed Full time

    Job Title: Claims and Complaints AdminWe are seeking a highly skilled and experienced Claims and Complaints Admin to join our team at Reed. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling complaints and problem-solving, and liaising with insurance providers.Key...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Reed Full time

    Claims and Complaints Admin RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Claims and Complaints Admin. As a key member of our team, you will be responsible for providing exceptional customer service, handling complaints, and managing claims.Key Responsibilities:Deliver high-quality customer service to our...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Reed Full time

    Claims and Complaints Admin RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Claims and Complaints Admin. As a key member of our team, you will be responsible for providing exceptional customer service, handling complaints, and managing claims.Key Responsibilities:Deliver high-quality customer service to our...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Hays Specialist Recruitment Limited Full time

    {"title": "Regulatory Services Officer - Housing Inspections", "content": "Job SummaryWe are seeking a highly skilled Regulatory Services Officer to join our team in South-eastern Essex. As a key member of our Regulatory Services team, you will be responsible for carrying out housing inspections, monitoring properties for damp and mould, disrepair, and other...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Hays Specialist Recruitment Limited Full time

    {"title": "Regulatory Services Officer - Housing Inspections", "content": "Job SummaryWe are seeking a highly skilled Regulatory Services Officer to join our team in South-eastern Essex. As a key member of our Regulatory Services team, you will be responsible for carrying out housing inspections, monitoring properties for damp and mould, disrepair, and other...


  • St Leonards-on-Sea, United Kingdom East Sussex Healthcare NHS Trust Full time

    To provide an independent, competent, confidential, and professional service to patients, their families, friend, and carers who have made a complaint about the care and treatment they have received. Patient Experience Officer (Complaints) The Trust welcomes all feedback that it receives from patients, relatives and the wider public; concerns and...

Complaints Investigation Officer

4 months ago


SouthendonSea, United Kingdom Focus Resourcing Group Full time

Complaints Investigation Officer required for our established client. Yearly salary will be £27,000, working 37 hours a week.

This is a temporary position, with the view to become permanent in April 2025.

Duties:

  • Log complaints
  • Maintain communication with residents to keep them updated
  • Investigate complaints; involving staff, managers and directors where appropriate
  • Respond to complaints in line, and t...