Technical Manager

2 weeks ago

Lutterworth, United Kingdom Cox Automotive Full time
Manheim Vehicle Services provides the physical operations required by manufacturers, fleets and dealers for the operation of scalable and intelligent retail, in-life and defleet programmes.

Demand for whole-life vehicle services is growing, through our acquisition of C. Walton Ltd., we’ve invested heavily in infrastructure, technologies and expertise to ensure we’re future-fit. Our six dedicated sites boast capacity for over 250,000 vehicles annually while state-of-the-art facilities mean vehicles are processed efficiently, sustainably, and swiftly.

MVS currently has 3 scale sites, Bruntingthorpe, Wyton and Coventry. The Bruntingthorpe is our largest at over 600 acres. The Head of Technical, will be responsible for overseeing the technical function at Bruntingthorpe.

Scope of Role:

The Head of Technical is responsible for the leadership of all technical management and the maintenance of all current systems and processes. Whilst developing and introducing new efficient processes to support and improve production.

The role is essential to the success of the workshop. You will have proven experience and full technical competency, in depth knowledge of vehicle diagnostics and repair & warranty procedures, also the motivation to drive the workshop to achieve Productivity, efficiency and take the opportunity to continuously improve the working methods and standards.

Objectives for Role:

Manage and develop a growing team of technical and production managers.
Maintain productivity within the workshop, ensuring efficiency in line with requirements. This will include effective liaison with other onsite departments.
Develop and improve systems and processes to increase efficiency and output.
Ensure budgets are adhered to, and reduced where possible, without limitations to delivery.
Attend weekly Head of Department meetings and work with the wider Bruntingthorpe management team to ensure success in meeting SLA’s.
Ensure all work carried out is in accordance with current warranty procedures (where applicable), daily liaison with the warranty department, risk assessments, SSOW, manual handling, and COSHH assessments.
Ensure workshop compliance with Cox Automotive environmental policies.
Ensuring good housekeeping within the Workshop, vehicles, and work areas always.
Direct and assist diagnosis of vehicle and ancillary item faults and compile estimates, where necessary.
Monitor workmanship on vehicles to the highest standards.
Ensure all warranty paperwork is completed accurately.
Manage stock levels with the parts supervisor ensuring delivery and DIME warranty returns information are completed in accordance with warranty procedures.
Actively work with the People and Recruitment team on driving engagement within the technical department in addition to attracting and maintaining talent and challenging poor performance and conduct.
Champion Our Guiding principles. We do the right things always, we lead by example, we bring out the best in everyone.

Skills, Knowledge and Experience:

High level of technical knowledge gained through time served within respective area of expertise.
Current knowledge of Pathfinder diagnostic software & Topix systems is advantageous.
Experience of working within a large scale automotive or manufacturing environment.
You will have a strong focus on achievement and delivery with a creative and pragmatic approach to problem solving.
In addition, you will have excellent leadership skills, the ability to motivate, engage and develop a diverse team in a complex environment.
Excellent knowledge of Health and Safety practices and procedures
Effective communication skills, oral, written, presentation, influencing and negotiations.
Good organisational skills including the ability to prioritise work to meet deadlines and to work on several projects at the same time.
Reliable and accountable, with an agile approach to work, that ensures deliverables are met within defined timescales.
Review performance of all direct reports whilst coaching and developing skills.

STRICTLY NO AGENCIES PLEASE

We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.

We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's.

#INDOR

Cox Automotive is the world’s largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers’ core needs across vehicle
solutions, mobility, remarketing, funding, and retail.

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