IT Support Advisor

2 weeks ago

Stone, United Kingdom Logic Resourcing Full time
You’re great with customers and you have a passion for digital technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills.

You’re looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact you create, all within a supportive and collaborative work environment.

We are looking for an IT Support Advisor to become a valuable part of our client's close-knit team.

This pivotal role involves overseeing a third-party system and portals vital to the companies client interactions.

The role offers:

Salary - £24,000
Hybrid working (3 days office / 2 days at home following probation)
Annual Bonus
25 Days Holiday + Bank Holidays
The chance to work for a family owned business, with a company culture built on it’s values promoting trust and a great team ethic.
As the IT Support Advisor, you will be the key liaison between clients and the company. You will play a crucial role in managing client onboarding, addressing feedback, and resolving any issues that arise.

Key Responsibilities:

System Management: Take charge of the client-facing portals, ensuring smooth operations, setting up new clients, and managing changes.
Client Communication: Act as the primary point of contact for client communication, gathering feedback, and implementing necessary improvements.
Issue Resolution and Training: Address client concerns, provide necessary training, and resolve any system-related issues efficiently.
Collaborative Reporting: Work closely with the team to generate and deliver regular reports on system performance and client metrics, aiding in decision-making processes.
What you’ll get:

Salary– £24,000
Annual Bonus
25 Days Holiday + Bank Holidays
Hybrid Working
Eye care vouchers
Social events throughout the year
Company Sick Pay Scheme
Workplace Mental Health Initiative

This role would suit a Customer Service Advisor, Customer Service Executive or Desktop Support Agent with experience or an interest in anything tech-related such as IT, Computing, Software development or digital programming.

  • IT Support Advisor

    2 weeks ago

    Stone, United Kingdom Logic Resourcing Full time

    You’re great with customers and you have a passion for digital technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills.You’re looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact you...

  • Technical Support Advisor

    1 week ago

    Stone, United Kingdom Logic Resourcing Full time

    You’re great with customers and you have a passion for digital technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills. You’re looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact you...

  • Technical Support Advisor

    2 weeks ago

    Stone, United Kingdom Logic Resourcing Full time

    You’re great with customers and you have a passion for digital technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills.You’re looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact you...

  • IT Systems Support Advisor

    1 day ago

    Stone, United Kingdom Logic Resourcing Full time

    You’re great with customers and you have a passion for digital technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills.You’re looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact you...

  • Technical Support Advisor

    2 weeks ago

    Stone, United Kingdom Logic Resourcing Group Full time

    You’re great with customers and you have a passion for digital technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills.   You’re looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact...

  • IT Systems Support Advisor

    1 day ago

    Stone, United Kingdom Logic Resourcing Full time

    You’re great with customers and you have a passion for digital technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills.A high number of candidates may make applications for this position, so make sure to send your CV and application through as...

  • Technical Support Advisor

    2 weeks ago

    Stone, United Kingdom Logic Resourcing Ltd Full time

    You re great with customers and you have a passion for digital technology and IT You re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills. You re looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact you create,...

  • IT Systems Support Advisor

    4 hours ago

    Stone, Staffordshire, United Kingdom Logic Resourcing Full time €24,000

    You’re great with customers and you have a passion for digital technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills. A high number of candidates may make applications for this position, so make sure to send your CV and application through as...

  • Technical Support Advisor

    2 weeks ago

    Stone, Staffordshire, United Kingdom Logic Resourcing Ltd Full time

    You re great with customers and you have a passion for digital technology and IT You re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills. You re looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact you create,...

  • Technical Support Advisor

    5 days ago

    Stone, Staffordshire, United Kingdom Logic Resourcing Ltd Full time

    You re great with customers and you have a passion for digital technology and IT You re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills. You re looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact you create,...

  • Pharmacy Advisor

    2 days ago

    Stone, United Kingdom Boots Full time

    Job Reference: 195399BR Stone, High Street Permanent Full-time **The hourly rate for this role is £10.67 - £11.81 depending on the location** **The importance of your role.** Exceptional patient-centred care is at the heart of everything we do and as a Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the clear...

  • Health & Safety Advisor

    2 weeks ago

    Stone, United Kingdom Vantage Consulting Full time

    Health & Safety Advisor Staffordshire A global organisation has a great opportunity for a Health & Safety Advisor to join on a permanent basis. The role involves supporting site safety and to ensure compliance with current legal requirements and best practice, ensuring risks are minimised and correct working practices. To work with all applicable...

  • Health & Safety Advisor

    2 weeks ago

    Stone, United Kingdom Vantage Consulting Full time

    Health & Safety AdvisorStaffordshireA global organisation has a great opportunity for a Health & Safety Advisor to join on a permanent basis. The role involves supporting site safety and to ensure compliance with current legal requirements and best practice, ensuring risks are minimised and correct working practices. To work with all applicable businesses as...

  • Technical Customer Service Advisor

    2 weeks ago

    Stone, United Kingdom Logic Resourcing Full time

    You’re great with customers and you have a passion for digital technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills.You’re looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact you...

  • Hse Advisor

    1 month ago

    Stone, United Kingdom Hitachi Energy Full time

    Hitachi Energy is a global leader in providing innovative energy solutions that contribute to a sustainable and environmentally friendly future. We are currently seeking a motivated and dedicated individual to join our team as an HSE Advisor. The role will pprovide HSE advice and support to a portfolio of projects in the UK and further develop the positive...

  • HSE Advisor

    1 month ago

    Stone, United Kingdom HITACHI ENERGY UK LIMITED Full time

    Description : Hitachi Energy is a global leader in providing innovative energy solutions that contribute to a sustainable and environmentally friendly future. We are currently seeking a motivated and dedicated individual to join our team as an HSE Advisor. The role will pprovide HSE advice and support to a portfolio of projects in the UK and further...

  • Technical Advisor/Product Coordinator

    6 days ago

    Stone, United Kingdom Uniting People Full time

    Salary: £25,000 per year (OTE £30,000) Holidays: 33 days including Bank Holidays plus day off for birthday Hours: Monday - Friday 9.00 am - 5.00 pm Our client provides roofing and waterproofing products and systems to the Construction Industry and are looking for a Technical Advisor/Product Coordinator. The role is office based and primarily involves the...

  • Technical Advisor/Product Coordinator

    5 days ago

    Stone, United Kingdom Uniting People Full time

    Salary: £25,000 per year (OTE £30,000)Holidays: 33 days including Bank Holidays plus day off for birthdayHours: Monday - Friday 9.00 am - 5.00 pmOur client provides roofing and waterproofing products and systems to the Construction Industry and are looking for a Technical Advisor/Product Coordinator. The role is office based and primarily involves the...

  • Qhse Advisor

    1 month ago

    Stone, United Kingdom Hitachi Energy UK Limited Full time

    **Description** Hitachi Energy has an exciting opportunity to join our team as the QHSE advisor you'll be reporting to HVDC service covering Ireland and the UK, you will define & implement actions to improve safety, operating efficiency, quality and productivity in the value chain, improve customer satisfaction and increase profitability in a safe working...

  • Technical Advisor/Product Coordinator

    6 days ago

    Stone, Staffordshire, United Kingdom Uniting People Full time

    Salary: 25,000 per year (OTE 30,000) Holidays: 33 days including Bank Holidays plus day off for birthday Hours: Monday - Friday 9.00 am pm Our client provides roofing and waterproofing products and systems to the Construction Industry and are looking for a Technical Advisor/Product Coordinator. The role is office based and primarily involves the production...