Capital Markets Senior Operational Resiliency Manager

2 weeks ago


London, United Kingdom London Stock Exchange Group Full time
About us

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and build jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.

Our People:

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we believe, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and exciting experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and exciting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

The Role:

This is a 2nd line of defence role within Group Risk, supporting the CRO for LSE plc and Turquoise, as part of the Capital Markets Risk Team. Based in London, the role covers all aspects of Operational Resiliency for the London Stock Exchange and its business services, technology and supporting operations. The role will also cover new business initiatives such as the building out blockchain technology and using AI solutions. We are looking for candidates who have strong technology risk background and are looking to expand with a business risk role. There is a wide range of stakeholders required across LSE Plc senior management and the ideal candidate will be excellent at relationship management. Also, as LSE Plc is a regulated entity with its own Board within LSEG, experience of regulators and understanding of the latest regulatory Operational Resiliency policies would be important in this role.

Role Responsibilities:
  • Provide oversight, challenge and support of the day to day delivery of Operational Resiliency for LSE including incident & problem review, technology risks, third party risks, project delivery and architecture reviews.
  • Lead 2nd line oversight on LSE resiliency programmes including deep dives, monthly reporting, control review and remediation plans.
  • Curate and produce reports and materials for regulatory requests, the LSE Plc Board Risk Committee and internal risk committees.
  • Providing input and participating in Scenario, BCM and DR Testing, including review of output for vulnerabilities and risks.
  • Review of Third Party risks across LSE Plc and Intragroup and LSE Plc Service Management.
  • Attendance and representation of LSE Plc at Group LSEG Operational Resiliency committees, design forums and working groups.
  • Attending incident review meetings and providing trend analysis of incidents from a 2nd line perspective.
  • Performing thematic assessments on technology resiliency topics including read across to external and LSEG events.
  • Encouraging best practice and continuous improvement and alignment with the Group Risk framework.
  • Maintaining positive relationships across all three lines of defence so that the risk framework has full endorsement from leadership and appropriately addresses their risk management needs.
  • Supporting the First Line teams in delivering and maintaining the Risk and Control Assessment (RCA), whilst providing effective and robust review and challenge, ensuring effective risk remediation actions are identified to address control vulnerabilities.
  • Ensuring all risks identified as being near or outside appetite have high quality remediation plans which are monitored through the relevant governance forums.
  • Conducting topical investigations to deliver fresh risk insights.
  • Providing independent Second Line assessment of emerging and change risks associated with new strategy, new products and major projects.
  • Review and challenge of key controls and providing recommendations to enhance, develop metrics and assess for effectiveness.
  • Attendance and participation in relevant risk committees, forums, project boards and workshops
  • Delivery of training and workshops to key stakeholders and employees as required.
Candidate Profile / Key Skills:
  • Strong Technology background including appropriate experience and qualifications related to technology governance and risk management such as: COBIT, ITIL, ISO31000, COSO, CIISP, CRisk, CISM
  • Has appropriate knowledge of the software development lifecycle, service delivery and core technology processes, controls and metrics used to manage technology risks.
  • Experience of regulatory engagement or working on regulatory programmes.
  • Credibility and expertise to influence at the senior management level.
  • Good judgement with experience of balancing challenging factors to deliver optimal outcomes.
  • Ability to translate risk analysis of the BAU, transitional and end-states into impactful risk language and distil key messages for discussion, providing active challenge in senior forums and with partners.
  • Understanding and experience of Financial Services would be beneficial.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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