Customer Service Advisor
1 month ago
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Why not use your skills to make a difference and join our Home Technical Team in Darlington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.
You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £23,504 rising to £24,064 after 8 months of being here
- Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
-
Customer Advisor
7 months ago
Yarm, United Kingdom Boots Full timeSummary Job Reference: 230675BR - Job Reference: 2 3 0 6 7 5 B R Yarm, High Street Permanent 5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...
-
Customer Service Advisor
7 months ago
Yarm, United Kingdom Nosa Full timeOverview: **Responsibilities**: - Utilise Hubspot or similar to manage customer accounts, update information, and track orders - Analyse customer needs to recommend appropriate solutions or products - Investigate and resolve customer complaints or issues promptly - Maintain accurate records of customer interactions and transactions - Collaborate with other...
-
Trainee Mortgage Advisor
5 days ago
Yarm, United Kingdom Countrywide HQ Full time**We are looking for a Qualified Trainee Mortgage and Protection Advisor to join us in Yarm working in our well known Countrywide Estate Agency. OTE £35k** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and...
-
Mortgage Advisor
5 days ago
Yarm, United Kingdom Countrywide HQ Full time**We are looking for an Experienced Mortgage Advisor to join us in Yarm, working in our well known Countrywide Estate Agents. OTE £50K** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working...
-
Customer Service Advisor Apprenticeship
2 months ago
Yarm, United Kingdom EE Full timeWhere: DarlingtonFull time: PermanentSalary: £20,280.00 per yearHourly rate: £10.40The Role Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and...
-
Parts Advisor
8 months ago
Yarm, United Kingdom Stoneacre Full time**About the role** We are excited to be recruiting for a ambitious, smart and motivated Parts Sales Advisor. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. You will be working within a team at our multi franchise parts distribution centre. This is a fantastic opportunity for someone who is customer focussed and...
-
Customer Adviser
6 days ago
Yarm, United Kingdom Newcastle Building Society Full time**About the Role** As part of our strategy of investing into communities and high streets, we are very excited that we we now have vacancies for new Customer Advisors. The Society’s Branch Network model is unique, innovative and successful. We pride ourselves in developing and maintaining great relationships with our local communities and our...
-
Customer Advisor
1 week ago
Yarm, United Kingdom Boots Full timeJob Reference: 185034BR Yarm, High Street Permanent Part-time **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great...
-
Parts Sales Advisor
7 months ago
Yarm, United Kingdom Stoneacre Full time**About the role** We are excited to be recruiting for a ambitious, smart and motivated Parts Sales Advisor. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. You will be working within a team at our multi franchise parts distribution centre in Yarm. This is a fantastic opportunity for someone who is customer...
-
Customer Service Specialist
2 weeks ago
Yarm, Stockton-on-Tees, United Kingdom Proper Pubs - Stonegate Group Full timeJoin our team as a Customer Service Specialist at Proper Pubs - Stonegate Group and help us deliver exceptional customer experiences in our pubs and bars.About the Role:We are seeking a highly motivated and customer-focused individual to join our team. As a Customer Service Specialist, you will be responsible for ensuring that our customers receive...
-
Customer Service Ambassador
3 weeks ago
Yarm, Stockton-on-Tees, United Kingdom EE Full timeWe are seeking a Customer Service Ambassador to join our team in Darlington. This is an exciting opportunity to launch a career with EE, one of Britain's most cutting-edge mobile networks.About the RoleAs a Customer Service Ambassador, you will be responsible for delivering exceptional customer experiences every time they interact with us. You will use your...
-
Parts Advisor
1 week ago
Yarm, United Kingdom Stoneacre Motor Group. Full timeAbout the role… We are excited to be recruiting for a ambitious, smart and motivated Parts Sales Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. You will be working within a team at our multi franchise parts distribution centre. This is a fantastic opportunity for someone who is customer focussed and...
-
Parts Advisor
1 week ago
Yarm, United Kingdom Stoneacre Motor Group. Full timeAbout the role… We are excited to be recruiting for a ambitious, smart and motivated Parts Sales Advisor.This is an unrivalled opportunity to join one of the UK's fastest growing motor groups.You will be working within a team at our multi franchise parts distribution centre.This is a fantastic opportunity for someone who is customer focussed and...
-
Parts Advisor
2 days ago
Yarm, United Kingdom Stoneacre Motor Group. Full timeAbout the roleWe are excited to be recruiting for a ambitious, smart and motivated Parts Sales Advisor. This is an unrivalled opportunity to join one of the UKs fastest growing motor groups.You will be working within a team at our multi franchise parts distribution centre.This is a fantastic opportunity for someone who is customer focussed and experienced in...
-
Parts Advisor
3 days ago
Yarm, United Kingdom Stoneacre Motor Group. Full timeAbout the roleWe are excited to be recruiting for a ambitious, smart and motivated Parts Sales Advisor. This is an unrivalled opportunity to join one of the UKs fastest growing motor groups.You will be working within a team at our multi franchise parts distribution centre.This is a fantastic opportunity for someone who is customer focussed and experienced in...
-
Customer Service Specialist
4 weeks ago
Yarm, Stockton-on-Tees, United Kingdom HandPicked Hotels Full timeRole Overview: We are seeking a highly skilled and motivated individual to join our Reservations team as a Reservations Specialist. This is a fantastic opportunity to develop your skills and progress your career within our expanding business.Main Responsibilities:Deliver exceptional customer service to internal and external customersManage leisure bookings...
-
Customer Service Development Associate
3 weeks ago
Yarm, Stockton-on-Tees, United Kingdom EE Full timeAt EE, we're passionate about helping you start a rewarding career in customer service. We're seeking an ambitious and enthusiastic individual to join our apprenticeship scheme.This exciting opportunity will see you work as part of our multi-award-winning team, delivering exceptional customer experiences across various channels. You'll have the chance to...
-
Customer Service Professional Apprenticeship
3 weeks ago
Yarm, Stockton-on-Tees, United Kingdom EE Full timeExciting Opportunity at EEWe are seeking a talented individual to join our customer service team as a Career Starter. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and wants to launch their career in the telecom industry.The successful candidate will be responsible for handling customer...
-
EE Career Starter
3 weeks ago
Yarm, Stockton-on-Tees, United Kingdom EE Full timeJoin EE's Customer Service TeamWe are looking for a highly skilled and dedicated individual to join our customer service team as a Customer Service Professional. This role offers an excellent chance to start a rewarding career in the telecom industry and make a real difference in people's lives.In this position, you will be responsible for handling customer...
-
Careers Advisor
7 months ago
Yarm, United Kingdom PeoplePlus Full timeBased from HMP Kirklevington as a IAG Careers Advisor you will deliver high quality and impartial in-custody careers information, advice and guidance. Working with offenders to explore their experience and skills, you will understand their aspirations and long-term goals and support them with their education and employment, both in-custody and through the...