Senior Head of Meeting

2 weeks ago

Sutton Coldfield, Birmingham, United Kingdom The Belfry Full time
Senior Head of Meeting & Events Operations - Sutton Coldfield

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of 80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.

The on-target earning potential for this role is a 52,940 annual salary, comprising a base salary of 50,000 supplemented by an estimated 2,900 in gratuities per annum, ensuring a rewarding compensation package.

About the role

As the Senior Head of Meeting & Events Operations, you'll be at the heart of a dynamic team, playing a key role in shaping the future success of our meetings and events department during one of the most exciting years in The Belfry's history. The meetings and events operations are integral to our ongoing success, and your leadership will ensure we continue to exceed expectations and deliver exceptional events to our valued guests.

Key Responsibilities:

  • Take full responsibility for the entire operation, managing 24 versatile conference rooms and the new 920-seater Masters Suite, the largest and most impressive space in the hotel.
  • Actively contribute to revenue generation efforts by identifying new opportunities, managing client relationships, and developing strategies to maximise sales and profitability.
  • Lead and inspire the largest department within the hotel, ensuring every event, from intimate meetings to grand conferences, runs smoothly and seamlessly.
  • Implement strategic initiatives to drive excellence and maintain the highest standards of guest experience, from initial enquiry to event completion.
  • Develop and mentor a high-performing team, nurturing a culture of collaboration, innovation, and customer-centric service.
  • Be a key driver in the evolution of our meetings and events department, anticipating trends, optimising facilities, and identifying new opportunities for growth.
  • Collaborate closely with senior management, sales teams, and other hotel departments to ensure that our meeting and meetings and events services continue to lead the way in the industry.

Ideal candidate

  • Extensive experience in managing large-scale meetings and events operations, ideally in a hotel or conference environment.
  • Demonstrates strong communication skills across various platforms, including email, presentations, and verbal communication. Able to articulate complex ideas clearly and persuasively to different stakeholders.
  • Capable of working efficiently under tight deadlines, managing multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
  • Proven leadership skills, with the ability to motivate, guide, and develop a large team to achieve excellence.
  • An exceptional understanding of the i meetings and events Industry, including market trends, technology, and client needs.
  • A strong focus on operational efficiency and attention to detail.
  • Excellent communication skills and the ability to build relationships with internal teams and external clients.
  • A passion for delivering world-class events and a commitment to upholding the highest standards.

Belfry Benefits


Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

Wellness


We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.

Showing our appreciation


We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.

Making a difference


We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over 20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.

Our Values


Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture and the essence of who we are.

  • Head of Finance

    3 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Greenshaw Learning Trust-1 Full time

    The Head of Finance plays a key strategic and operational leadership role in managing the financial health of our Multi-Academy Trust. Reporting to the Director of Finance, this role ensures strong financial planning, governance, and compliance, supporting our schools, shared services, and trading companies in achieving long-term financial sustainability and...

  • Head of ECO

    3 days ago

    Sutton Coldfield, Birmingham, United Kingdom Morrison Data Services Limited Full time

    About The Role Agility Eco are recruiting for a Head of ECO to join the team. This role can be based on from our Sutton or Aylesbury office on a hybrid basis, or remote with travel to the office when needed. In order to manage our ECO activity, the role of Head of ECO has arisen, holding P&L accountability for this department. You'll join an existing...

  • Assistant Head Teacher

    4 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Witherslack Group Full time

    Assistant Head Teacher - Sutton £70,055 - £73,225 + excellent benefits Those Huge Small Victories Our Assistant Head Teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There\\\'s lots of ups and downs, and to some of our young people, sitting through a lesson can be a...

  • Senior Sales

    3 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom GCC Facilities Management Plc Full time

    OverviewHave you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Due to the continuing growth of our business, GCC Facilities Management plc is looking for a Senior Sales and Marketing Exec to join its team at its Sutton Head Office.The ideal candidate will be responsible for working with the GCC Marking...

  • Assistant Head Teacher

    3 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Witherslack Group Full time

    £70,055 - £73,225 + excellent benefits Those Huge Small VictoriesOur Assistant Head Teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There's lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small...

  • Assistant Head Teacher

    2 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Witherslack Group Full time

    £70,055 - £73,225 + excellent benefits Those Huge Small VictoriesOur Assistant Head Teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There's lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small...

  • Banqueting Senior Sous Chef

    2 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom The Belfry Full time

    The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this years Betfred British Masters. Whether you're drawn to our iconic golf courses, the...

  • Head of Help, Advice and Services Operations

    3 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom EASYWEBRECRUITMENT Full time

    Head of Help, Advice and Services Operations Location: Hybrid – min 2 days per week in Cheam, Surrey Salary: £60,000 per annum Hours: 35 hours per week Department: Help, Advice and Services Job Type: Full time Contract Type: Permanent As a charity, our client can't always prevent the tricky, stressful, sad stuff from happening. But when it does happen,...

  • Senior Sous Chef

    4 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Brunning & Price Full time

    Ready to freshen your career up? It might be time for a change. If you're a Senior Sous Chef who loves fresh food cooking, we need you Come and join us at Sutton Hall, Macclesfield. There's plenty in it for you: Your Bread and Butter Basic up to £35,000, plus tronc (that's your card tips that are paid into your bank). Paid overtime. Great cash tips. The...

  • Audit Semi Senior

    3 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom TPF Recruitment Full time

    TPF Recruitment are working on behalf of a fantastic firm of chartered accountants based in the Sutton area who are looking to recruit either an Audit Semi Senior into their Team. This is a great opportunity for some with external audit experience who is keen to join a practice that are transforming. fantastic opportunity where you will work in a mixed...

  • Private Client Solicitor

    3 days ago

    Sutton Coldfield, Birmingham, United Kingdom Fidesgroup Full time

    Private Client Solicitor (Head of Department)Join to apply for the Private Client Solicitor (Head of Department) role at Financial Systems Development Services AG.Looking for your next step in your career and keen to head up a Private Client team? We are looking for an experienced Private Client Lawyer to join a well-established practice in Sutton Coldfield....

  • Senior Recruitment Consultant

    2 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom KPI Recruiting Full time

    Do you have a strong recruitment background and have a passion for sales?Are you a positive person, who is able to build and maintain relationships?If this sounds like you, then KPI Recruiting are on the hunt for you We have a great opportunity which has come up in our Sutton Branch for a Senior Recruitment Consultant working in our Industrial Team.What...

  • Head of Development Management Strategic Planning

    3 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time

    3 months contract with a Local AuthorityJob PurposeThese roles would be regarded as front line service delivery roles. Here role holders are directly accountable for performance often through the direct control of significant resources or through managed contracts. These roles may also deliver some of their results through collaborative working with...

  • Permanent Vacancy – Children's Social Worker – Locality Team

    3 days ago

    Sutton Coldfield, Birmingham, United Kingdom London Borough of Sutton Full time

    Job Category : Social Care – Qualified Category : Permanent Recruitment Location : London Borough of Sutton Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Base Salary : £34,809.00 Top Point Salary : £44,628.00 ** PLEASE DISREGARD END DATE – PERMANENT ROLE ** Salary – (Grade 8): £34,809 – £44,628 (£44,628 unconsolidated...

  • Deputy General Manager

    4 days ago

    Sutton Coldfield, Birmingham, United Kingdom RBH Hospitality Management Full time

    Deputy General Manager - Ibis & Adagio Sutton PointJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in...

  • Clinical Trial Assistant

    7 days ago

    Sutton Coldfield, Birmingham, United Kingdom The Institute of Cancer Research Full time

    The Institute of Cancer Research is looking for a Clinical Trial Assistant (Placement) to work in the Investigator Initiated Trials (IIT) Team, which is part of the Drug Development Unit (DDU). The post offers an enthusiastic and well-motivated individual a chance to work in a motivated and supportive academic team that are at the forefront of Phase-I...

  • Reception & Facilities Coordinator

    7 days ago

    Sutton Coldfield, Birmingham, United Kingdom Office Angels Full time

    Job Title: Reception & Facilities Coordinator Department: HR & Facilities Location: Office-based, Sutton Contract Type: Permanent Hours: 37.5 hours per week (8:30 AM - 5:00 PM) Salary: £28,000 - £30,000Role OverviewAn exciting opportunity has arisen for a proactive and detail-oriented Reception & Facilities Coordinator to join the HR & Facilities team....

  • Camp Manager: Ultimate Holiday Camps

    3 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Ultimate Activity Full time

    Camp Manager: Ultimate Holiday Camps - Sutton, LondonSutton High School - Sutton (London)Making school holidays extraordinaryThe DetailsTitle: Camp Manager Reporting to: Head of OperationsContract: Seasonal work in school holidays.Hours:8.00am– 6.00pm weekdays. Full season or part season roles availableSummary of PositionThe Camp Manager is responsible for...

  • Private Client Solicitor

    2 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Executive Network Legal Limited Full time

    Looking for your next step in your career and keen to Head up a Private Client team? I am looking for an experienced Private Client Lawyer is to join a well-established practice in Sutton Coldfield. You will be tasked with continuing to drive the private client department forward and will be targeted with growing the department across the region. This well...

  • Private Client Solicitor

    2 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Executive Network Legal Limited Full time

    Looking for your next step in your career and keen to Head up a Private Client team? I am looking for an experienced Private Client Lawyer is to join a well-established practice in Sutton Coldfield. You will be tasked with continuing to drive the private client department forward and will be targeted with growing the department across the region. This well...