Supplier Relationship Manager

2 weeks ago

Manchester, New Hampshire, United Kingdom PXC Full time

About The Team

This sits within the Supply & Partnerships division of PXC and reports to the Commercial and Engagement Director - Openreach. The team is responsible for all the commercial activity with Openreach including optimising the commercial position for PXC at every opportunity, leveraging the relationships and contracts to PXC's benefit, reducing the cost of doing business with suppliers (COG's). The Team are also responsible for negotiation of commercial terms / deals and offers, monitoring performance against contractual terms, deals & offers and input into OR consultation documents (I.e. Exchange exit).

In addition to this, they look after all commercial activity with off-net connectivity suppliers, over the top (OTT), value add suppliers and manage the day-to-day relationship with OR, off net and OTT suppliers.

This is a hybrid role and requires into the office twice a week. We have offices in Manchester, London and Milton Keynes.

About Your Role

This is an exciting opportunity within the Supply and Partnerships division of PXC for a commercially astute individual to own and drive a key element of the group's supplier strategy.

We are in the midst of a Full Fibre revolution which is the biggest change in the broadband industry for a generation. Full Fibre allows end customers to enjoy speed and reliability that changes how they interact with the digital world as consumers, homeworkers or businesses.

The good news for PXC is that there are several suppliers rolling out Full Fibre networks that are looking to create competitive supply across the industry.

Leveraging PXC's significant scale this industry pivot from copper to Full Fibre connectivity generates an opportunity to develop a compelling mix of supplier partnerships which provide OTT (over the top) services which are dependent on fast reliable connectivity.

This role is key to building a long-lasting relationship with existing OTT suppliers and potential new suppliers. You will nurture these relationships to make sure PXC can take full advantage of the partnerships and fully leverage the vast connectivity network already in place.

By owning the relationship with these suppliers, you will ensure that we maximise the partnerships to drive the right commercial outcomes for PXC, our partners and the supplier. Management is via a clear governance, strategy, performance and planning framework.

What you'll get involved in

Taking accountability and ownership for driving commercial benefits from OTT supplier relationships by:

  • Tightly managing all commercial KPI's (I.e. unit economics, COG's & contractual compliance) of the relationship.
  • Identifying and delivering commercial improvements that deliver an improved financial position for PXC via cost reduction or revenue generation activity.
  • A growth mindset and a clear focus on value creation collaborating and coordinating with our key partners to ensure both trading and change delivery plans are designed to maximise the value from the supplier relationship.
  • Working closely with Finance to identify and highlight opportunities to drive value for PXC whether that be contractual benefits, cost reduction or commercial initiatives.
  • Taking a data led approach working with our Insight teams to ensure we understand current and future opportunities to improve the commercial position with the supplier.
  • Being the Commercial lead for all information required on OTT suppliers and sign-off on any changes to the commercial approach with them.
  • Negotiating commercial changes directly with OTT suppliers and managing internal communications to ensure alignment across business units.
  • Commercial acumen to allow detailed appraisal of any commercial changes and the impact to PXC.
  • Managing both internal and external relationships to ensure the optimal commercial position with OTT suppliers which results in the optimal financial position for PXC.

This role requires the following skill set and expertise:

  • Proven experience in managing supplier relationships, ideally within the telecoms industry.
  • A strong track record of successfully negotiating contracts.
  • Commercial and analytical acumen to deliver the optimal outcome for PXC.
  • Ability to make recommendations and communicate them to senior stakeholders for agreement / approval.
  • Ability to quickly assimilate complex information and concepts and then simplify for communicating to others (including complex legal / contractual and regulatory documentation).
  • Work in a highly collaborate way with other business units / partners and where required use a matrix management approach to help deliver the S&P priorities / strategy.
  • Ability to understand and interpret financial statements (P&L, cashflow etc.) and Commercial KPI's.
  • Ability to work with complex data and be able to articulate what is needed to answer a problem statement to the relevant teams (e.g. the Insight Team).
  • Experience of dealing with external parties, ideally in relation to Commercial matters would be viewed favourably.

How we look after our employees

  • Our brand new "Flex30" benefit, launched in January 2025, which gives you an additional 30 hours* of leave every year for you to use how you wish
  • Our hybrid working policy offers you flexibility to work from home 60% of the time, with the other 40% connecting with your colleagues in one of our fantastic, accessible and collaborative office spaces
  • A starting holiday allowance of 25 days* holiday and up to 10 extra days* leave via our holiday purchase scheme
  • Free private healthcare for all employees, competitive pension scheme and the opportunity to earn bonus
  • Free broadband for all employees plus gifts for major life events such as marriages and births
  • Flexible salary sacrifice scheme including dental, gym, electric car scheme and much more, plus a huge range of shopping and leisure discounts so you can save even more cash
  • A range of inclusive employee networks to help integrate employees into life at PXC

(* Days and hours are based on a full-time employee's working pattern and leave is pro-rated for part-time employee)

  • Client Relationship Manager

    4 weeks ago

    Manchester, New Hampshire, United Kingdom We Are Adam Full time

    Client Relationship Manager Location: Manchester/UK Hybrid: 2 days Manchester office, 3 days WFH Salary: Up to £60,000 DOE As an integral part of the Global Client Development Team, this role collaborates with the Head of Clients to oversee and contribute to client relationship management and development. Supported by the Business Development and Marketing...

  • Relationship Director

    3 weeks ago

    Manchester, New Hampshire, United Kingdom CRS Full time

    CRS are exclusively mandated to a fantastic new opportunity within commercial lending.About the RoleOur client is a fast growing, fully independent bank with a strong focus on creating positive social impact. Due to continued growth in the lending book they have a brand-new role for a Relationship Director with experience of working in the Commercial Banking...

  • Relationship Fundraiser

    4 weeks ago

    Manchester, New Hampshire, United Kingdom Charity Horizons Full time

    Day One Trauma Support began with a courageous mission for trauma care excellence from a leading trauma and orthopaedic surgeon and his patients. Today, the organisation exists to make that vital support available to everyone, everywhere.Day One Trauma Support is the only charity supporting all major trauma patients, regardless of their type of injury. They...

  • Assistant Relationship Manager-SME Lending

    3 weeks ago

    Manchester, New Hampshire, United Kingdom CRS Full time

    Our client is a remarkable fintech with huge growth plans in cashflow lending and are now looking for a Assistant Relationship Manager Role in a newly created division of the bank.About the Role:Working with Structured Finance clients, Your role will be office based and an integral part to supporting customers and enabling them to meet their business...

  • Assistant Relationship Manager-SME Lending

    3 weeks ago

    Manchester, New Hampshire, United Kingdom CRS Full time

    Our client is a remarkable fintech with huge growth plans in cashflow lending and are now looking for a Assistant Relationship Manager Role in a newly created division of the bank.About the Role:Working with Structured Finance clients, Your role will be office based and an integral part to supporting customers and enabling them to meet their business...

  • Commercial Manager

    1 week ago

    Manchester, New Hampshire, United Kingdom TalkTalk Full time

    12 months FTCThe RoleTalkTalk partners with a number of external suppliers to ensure successful delivery of services. The extensive estate is supported by over 150 different supplier services, with annual expenditure in excess of £60m, across Technology, Operations, Products & Services. We maintain 20+ strategic Partner relationships that drive both...

  • Account Manager

    3 weeks ago

    Manchester, New Hampshire, United Kingdom 3ECRUIT Full time

    POS ACCOUNT MANAGER / MANCHESTER WHAT YOU WANT TO KNOW £35,000 - £38,000Annual BonusHybrid working Working with a global leading FMCG brandScope for career progressionROLE DETAILS Client Relationship Management: You will work closely with the existing client headquartered in Antwerp. Your role involves nurturing and expanding this client relationship. You...

  • Account Manager

    5 days ago

    Manchester, New Hampshire, United Kingdom 3ECRUIT Full time

    POS ACCOUNT MANAGER / MANCHESTER WHAT YOU WANT TO KNOW £35,000 - £38,000Annual BonusHybrid working Working with a global leading FMCG brandScope for career progressionROLE DETAILS Client Relationship Management: You will work closely with the existing client headquartered in Antwerp. Your role involves nurturing and expanding this client relationship. You...

  • Procurement Manager

    3 weeks ago

    Manchester, New Hampshire, United Kingdom Pertemps Network Group Full time

    Procurement Manager – Because "Master of Bargains" Wasn't a Real Job TitleLocation: ManchesterJob Type: Full-time | PermanentFree Onsite Parking (No more fighting for street parking)Are you the Sherlock Holmes of sourcing? The Jedi of JIT (Just-In-Time) inventory? The wizard who can turn pennies into pounds while keeping quality top-notch? Then we need...

  • Project Manager

    3 weeks ago

    Manchester, New Hampshire, United Kingdom UKROEd Full time

    JOB TITLE: Project Manager RESPONSIBLE TO: Head of Programmes and Continuous Improvement LOCATION: Hybrid with a requirement for some travel throughout the UK, particularly Scotland. Contract: Two Year Fixed Term HOURS: 37.5 per week SALARY: £54,000Interviews: 9th April 2025 (Remote)About UKROEdUKROEd Ltd is a private, not-for-profit company responsible for...

  • Project Manager

    2 weeks ago

    Manchester, New Hampshire, United Kingdom UKROEd Full time

    JOB TITLE: Project Manager RESPONSIBLE TO: Head of Programmes and Continuous Improvement LOCATION: Hybrid with a requirement for some travel throughout the UK, particularly Scotland. Contract: Two Year Fixed Term HOURS: 37.5 per week SALARY: £54,000Interviews: 9th April 2025 (Remote)About UKROEdUKROEd Ltd is a private, not-for-profit company responsible for...

  • procurement – energy/utilities category manager

    3 weeks ago

    Manchester, New Hampshire, United Kingdom Bramwith Consulting Full time

    PROCUREMENT – ENERGY/UTILITIES CATEGORY MANAGER – LEADING FMCG COMPANY – MANCHESTER - £75,000 + CAR ALLOWANCE + EXCELLENT BENEFITS PACKAGE (UP TO 30% BONUS)One of the nation's leading FMCG firms is investing heavily in its Strategic Procurement Hub, and due to an influx of major £ Multi-Million projects they are in need of a Energy/Utilities...

  • Procurement and Business Partnering Manager

    4 weeks ago

    Manchester, New Hampshire, United Kingdom Red Snapper Recruitment | Public Safety Full time

    Red Snapper Recruitment are recruiting for a Procurement and Business Partnering Manager for an executive non-departmental public body of the Department of Health and Social Care.To take overall responsibility across procurement of goods and services within an overall non pay budget of about £28m. This involves providing leadership for the strategic,...

  • Business Development Manager

    1 week ago

    Manchester, New Hampshire, United Kingdom Scot Lewis Associates Full time

    New Business Development Location: Manchester £40000 + Commission + BenefitsAre you a dynamic and results-driven sales professional looking for a new challenge? Our client is seeking an experienced Business Development Manager to drive new business and manage existing relationships within London. This is an exciting opportunity to work with a...

  • Retail Store Manager

    20 hours ago

    Manchester, New Hampshire, United Kingdom Advocate Group Full time

    Retail Store ManagerLocation – ManchesterSalary – Competitive Salary with Discretionary bonus.Are you an individual representing luxury drink brands and delivering event experiences and tasting sessions to prestige clients?Are you looking to move your career into a retail management setting and achieve true work/life balance?The Advocate Group are...

  • Senior Account Manager

    2 days ago

    Manchester, New Hampshire, United Kingdom 3ECRUIT Full time

    SENIOR ACCOUNT MANAGER – DIRECT MAIL / DOOR DROPS WHAT YOU WANT TO KNOW £40k - £48kAnnual BonusManchester Area – hybrid roleROLE DETAILS Client Relationship Management:Build and maintain strong relationships with senior client stakeholders, ensuring high levels of client satisfaction.Take responsibility for implementing new opportunities and ensuring...

  • Project Manager

    17 hours ago

    Manchester, New Hampshire, United Kingdom Berkshire Talent Partnership Limited Full time

    Project Manager – client organisation Join the Green Energy Revolution Berkshire Talent Partnership is delighted to collaborate with a pioneering infrastructure and energy company at the forefront of the UK's green energy transition. With an impressive portfolio of innovative projects, this company is leading the charge towards a sustainable future....

  • Procurement Officer

    3 weeks ago

    Manchester, New Hampshire, United Kingdom The Graduate Project Full time

    Role | Procurement Officer Areas | Procurement Management, Contract Negotiation, Supplier Management, Public Sector Compliance Tech | Microsoft Office Suite, Procurement Systems Based | Manchester Remote | Hybrid Offer | Band 7 (Competitive Salary)Hi We're looking for a Procurement Officer to join the National Institute for Health and Care Excellence...

  • Regional Sales Manager

    3 weeks ago

    Manchester, New Hampshire, United Kingdom National Ventilation Full time

    National Ventilation, part of Volution Group plc, is one of the leading manufacturers and suppliers of ventilation solutions. We have one of the biggest and most diverse range of ventilation products in the UK specialising in innovative, energy-saving ventilation products that can accommodate domestic, commercial, and industrial applications.Job Summary:The...

  • Regional Sales Manager

    3 weeks ago

    Manchester, New Hampshire, United Kingdom National Ventilation Full time

    National Ventilation, part of Volution Group plc, is one of the leading manufacturers and suppliers of ventilation solutions. We have one of the biggest and most diverse range of ventilation products in the UK specialising in innovative, energy-saving ventilation products that can accommodate domestic, commercial, and industrial applications. Job Summary: ...