Voice of the Client Manager

5 days ago


City of London, United Kingdom Rathbones Group Plc Full time

Company description:At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns its about helping people feel confident in their decisions and supported in their future. We dont just manage money, we guide people through lifes big moments, helping them stay on track and focus on what matters most. Were proud to be one of the UKs leading wealth managers, with over £109bn* in assets under management and 20+ offices across the UK and Channel Islands. Were a FTSE 250 company with national reach and a local feel and were growing. *As of June 2025Job description:Role Title: Voice of the Client ManagerDivision: InsightsLocation: LondonContract: PermanentWorking pattern: Hybrid attending the London OfficeAbout the Role In this role you will be responsible for managing the client care programme as Rathbones moves into year 2 from initial year 1 pilot. Ensuring it runs smoothly and each month capture and analyse client feedback to provide actionable insights that improve client experience and drive strategic decisions. Leveraging various data sources, including surveys for different audiences and direct client interactions, this role will identify trends, pain points and opportunities for growth and building the most rep...



  • London, United Kingdom Rathbones Full time

    Job description: Role Title: Voice of the Client Manager Division: Insights Location: London Contract: Permanent  Working pattern: Hybrid attending the London Office   About the Role   In this role you will be responsible for managing the client care programme as Rathbones moves into year 2 from initial year 1 pilot. Ensuring it runs smoothly and each...


  • London, United Kingdom Rathbones Full time

    Job description:Role Title: Voice of the Client ManagerDivision: InsightsLocation: LondonContract: Permanent Working pattern: Hybrid attending the London Office About the Role  In this role you will be responsible for managing the client care programme as Rathbones moves into year 2 from initial year 1 pilot. Ensuring it runs smoothly and each month...


  • London, United Kingdom Rathbones Full time

    Job description:Role Title: Voice of the Client ManagerDivision: InsightsLocation: LondonContract: Permanent Working pattern: Hybrid attending the London Office About the Role  In this role you will be responsible for managing the client care programme as Rathbones moves into year 2 from initial year 1 pilot. Ensuring it runs smoothly and each month...


  • London, United Kingdom Rathbones Group Plc Full time

    Company description: At Rathbones, we help people invest their money well, so they can live well. That means more than financial returnsits about helping people feel confident in their decisions and supported in their future. We dont just manage money, we guide people through lifes big moments, helping them stay on track and focus on what matters most.Were...


  • London, Greater London, United Kingdom Rathbones Full time £55,000 - £120,000 per year

    Job description:Role Title: Voice of the Client ManagerDivision: InsightsLocation: LondonContract: PermanentWorking pattern: Hybrid attending the London OfficeAbout the RoleIn this role you will be responsible for managing the client care programme as Rathbones moves into year 2 from initial year 1 pilot. Ensuring it runs smoothly and each month capture and...


  • Greater London, United Kingdom Rathbone Brothers Full time

    At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns – it’s about helping people feel confident in their decisions and supported in their future. We don’t just manage money, we guide people through life’s big moments, helping them stay on track and focus on what matters most. We’re...

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