PartsPlus Telesales Advisor

OverviewLocation:Lookers PartsPlus ThornabyContract:Permanent full-timeSalary:29500 plus bonusWorking Hours:40 hours per week (between Monday to Friday 08:00 - 17:30 and Saturdays 08:00 - 12:30 on rota basis)Are you a Parts Advisor or Telesales Advisor in search of a new challenge You have arrived at the right place here at Thornaby PartsPlus we are on the hunt for an experienced and enthusiastic Parts Telesales Advisor to join our successful team. PartsPlus is owned by Ford Motor Company and are true experts in their field of automotive Parts for all vehicles.Reporting to the Centre Manager the Telesales Advisor is responsible for building and maintaining strong and lasting relationships with new and existing Customers by taking Parts orders via the Phone Email and Customer App. The role also entails supporting Customers and providing expert advice on Parts. Are you a Team PlayerDo you have a can do attitude to get things doneAre you up for a challengeIf the answer is yes to the above questions then this role could be right for youResponsibilitiesAccurately identifying Parts for specific vehiclesFulfil Customer orders via the Phone Email and Customer AppBuild strong relationships with both new and existing CustomersProvide a high level of Customer serviceSupporting our Customers to become more profitableQualificationsIn order to be successful in this role you must:Be a confident and capable communicator both written and verballyHave a good telephone mannerBe a Team PlayerHave a basic understanding of using a computer (full training of systems and software can be provided)Experience with Omnex is desirableIf your skills and experience match what we are looking for please apply today and a member of the Talent Acquisition Team will be in touch. Or if you require further information about this vacancy pleaseemailAbout us: We are one of the top three automotive retailers in the UK proudly representing 32 manufacturer brands selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset and were committed to recognising the valuable contribution each person makes. Thats why we continue to invest in a leading rewards and benefits package designed to support your career wellbeing and life outside of work.Core Benefits:Competitive salaries with structured pay scales and progression as you grow within the businessGenerous annual leave that increases with your length of serviceEnhanced family leave including 6 months full pay for maternity and adoption leave and 2 weeks full pay for paternity leaveAccess to Techscheme for discounted technology purchases with flexible paymentsHealth & Wellbeing:Eyecare vouchers to help cover vision care needsSmart Health 24/7 access to GP services to support your mental and physical wellbeingDental insurance for everyday dental care and unexpected treatmentsCritical illness cover for peace of mind during lifes most challenging momentsFinancial Wellbeing:MyView PayNow access a portion of your pay as you earn with features to stream save and track your money through a user-friendly appFree will writing services to help plan for the futureFlexible life assurance options and partner life assurance for added protectionLeisure & Lifestyle:Discounted gym memberships to support an active lifestyleTravel insurance to help you explore with confidenceAccess to home and technology vouchersbYond card and a wide range of exclusive retail and lifestyle discountsWe strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels.Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination is inclusive and empowers our people to bring their whole self to work and reach their full potential.If your application issuccessfulwe will conduct relevant employment checks prior to you commencing employment with includeverifying your recent employment address credit historyandastandardcriminal recordcheck. For roles that require you to drive adriving licence checkwill also be carried note all offers of employment are made subject to a 6 month probation period commencing from your start date.Required Experience:Unclear Seniority Key Skills Channel Marketing,Accounting Tally,CSS,Corporate Risk Management,Hibernate,Brokerage Employment Type : Full-Time Experience: years Vacancy: 1