Customer Booking Coordinator

3 weeks ago


Bristol, United Kingdom Lifetime Training Ltd Full time

In a nutshell

We have exciting opportunities for an organised and proactive Customer Booking Coordinator in Bristol to join our growing business to provide customer focused solutions to align the learner’s needs with the availability of the operational workforce to deliver a high-quality timely apprenticeship assessments.

About the role

You will be:

  • Be the named contact for clients, supporting and maintaining excellent customer service
  • Completion of planning meetings and guiding apprentices through their end point assessment (EPA) journey
  • Handle all incoming customer queries, professionally and effectively, taking ownership to ensure satisfactory resolution
  • Supporting the re booking of assessments and planning meetings
  • Build positive relationships with both internal and external customers, providing excellent customer service within the scope and boundaries of Company processes and procedures.
  • Ensuring personal and functional KPI’s are met
  • Management of Central Booking Team inbox
  • Record and maintain accurate information on key business systems

About you

We are looking for:

  • Previous experience of working in an contact centre environment.
  • Excellent customer service experience and/or skills
  • Demonstrable experience of managing multiple tasks and priorities
  • Experience of working to specific timescales and deadlines
  • Excellent IT including MS Outlook, Word and Excel

If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity.  So, click apply and we can start this journey together

What we offer

We offer a great benefits which includes some of the following:

  • 25 days annual leave + bank holidays (total 33 days per annum) 
  • 1 extra day of annual leave at each 5-year work anniversary milestone 
  • 1 day off around the month of your birthday  
  • Contributory Pension (company matched) 
  • Life Assurance 
  • Great benefits, reward and recognition and wellbeing package

About Us

An Ofqual regulated organisation, Innovate Awarding has a reputation for taking an innovative and dynamic approach, ensuring FE colleges, training providers and employers can rely on us to help them achieve their objectives.

Whether developing off-the-shelf, customised or fully bespoke training programmes across a growing number of sectors, we endeavour to make all fit-for-purpose.



  • Bristol, United Kingdom Lifetime Training Ltd Full time

    In a nutshell We have exciting opportunities for an organised and proactive Customer Booking Coordinator in Bristol to join our growing business to provide customer focused solutions to align the learner’s needs with the availability of the operational workforce to deliver a high-quality timely apprenticeship assessments. About the role You will be: Be the...


  • Bristol, United Kingdom Innovate Awarding Full time

    **In a nutshell** We have exciting opportunities for an organised and proactive Customer Booking Coordinator in Bristol to join our growing business to provide customer focused solutions to align the learner’s needs with the availability of the operational workforce to deliver a high-quality timely apprenticeship assessments. **About the role** **You...

  • Bookings Coordinator

    1 month ago


    Bristol, United Kingdom Alexander Mae Full time

    **Social Media and Bookings Coordinator** **£25,000 + Super Benefits** **Hours: Monday to Friday 9am - 5pm** **Central Bristol / 100% office based** **The Company**: Our client is a growing IT company who offers a fast paced and fun working environment. Theyaim to allow their team to grow within the organisation, several of their senior management...

  • Bookings Coordinator

    1 month ago


    Bristol, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment is delighted to be working in an exclusive partnership with a successful, niche travel company, with the appointment of Bookings Coordinator to join their expanding team. This is a fantastic opportunity to play an integral part in a small, friendly and close-knit team. The company are going through an exciting period of expansion and the...


  • Bristol, United Kingdom What's On In Bristol Full time

    We have excitingopportunities for an organised and proactive Customer BookingCoordinator in Bristol to join our growing business to providecustomer focused solutions to align the learner’s needs with theavailability of the operational workforce to deliver a high-qualitytimely apprenticeship assessments. About the role You will be: Be thenamed contact...

  • Bookings Coordinator

    1 month ago


    Bristol, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment are delighted to be working in an exclusive partnership with successful, niche travel company, with the appointment of Travel Coordinator to join their expanding team. his is a fantastic opportunity to play an integral part in a small, friendly and close-knit team. The company are going through an exciting period of expansion and the role...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Booking Coordinator - Cancer Institute Treatment TheChemotherapy Booking Coordinatorrole is an essential element of the Administration Team working in the Myrtle Road Offices of the Bristol Haematology and Oncology Centre. As the team deal with a wide range of enquires the Chemotherapy Booking Coordinator role will often link in with the other admin teams...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    To provide a strong leadership role within the SACT (Systemic Anti Cancer Treatment) Booking Coordination team, ensuring that all aspects of treatment booking management are covered and patients receive treatment schedules with all appointments booked, or mapped to the tracking system. To be the main point of contact for clinical teams with clinic queries,...

  • Bookings Admin

    5 days ago


    Bristol, United Kingdom Nuffield Health Full time

    HEAD OFFICE Bookings Admin Booking Coordinator Bristol Hospital | Administration | Permanent | Full Time Up to £24,000 per annum depending on experience 37.5 hours per week Nuffield Health is Britain’s largest Healthcare Charity. Our Bristol Hospital office plays a vital role, working with our Emotional Wellbeing teams and customers who are receiving...

  • Social Media

    2 weeks ago


    Bristol, United Kingdom Opus Apeiro Full time

    OpusApeiro are excited to offer a new position within a growing IT company. This is a great opportunity for a Social Media & Bookings Coordinator to expand our events and social media presence and tighten our relationships with key suppliers and agencies. We are looking for a confident, enthusiastic, and driven individual to join our team based in the...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    This is an opportuning for a hardworking and enthusiastic individual to join the Radiotherapy department in an acute city centre hospital. The post holder will take a leading role within the Radiotherapy Admissions team, coordinating the workload of the Reception team and will be one of the main points of contact for the Operations Managers. The post...

  • Office Assistant

    4 weeks ago


    Bristol, United Kingdom Bristol Dyslexia Centre Full time

    An empathetic person with good people skills is required for the role of office assistant/ booking coordinator at our specialist learning centre. This position requires excellent organisation and attention to detail. A high standard of accuracy in written English and strong computer skills (word, excel, outlook etc) are important. The role includes being the...

  • Service Coordinator

    6 days ago


    Bristol, United Kingdom Verto People Full time

    Service Coordinator / Engineering Coordinator / Service Administrator required to join a global engineering manufacturer. The Service Coordinator / Engineering Coordinator / Service Administrator shall be office based near Bristol, responsible to plan and schedule the Field Service Engineers work, provide service support, liaise with customers plus the...

  • Bookings Clerk

    2 weeks ago


    Bristol, United Kingdom Pembrook Resourcing Full time

    Bookings Clerk - Pembrook Resourcing are currently recruiting on behalf of one of our clients for a booking clerk. As the Service Bookings Clerk: - You will be responsible for producing a daily appointment diary, taking bookings for service work, confirming customer payment methods, promoting other products and services to customers, and liaising with the...

  • Service Coordinator

    5 days ago


    Bristol, United Kingdom Verto People Full time

    Service Coordinator / Engineering Coordinator / Service Administrator required to join a global engineering manufacturer.The Service Coordinator / Engineering Coordinator / Service Administrator shall be office based near Bristol, responsible to plan and schedule the Field Service Engineers work, provide service support, liaise with customers plus the...

  • Bookings Clerk

    5 days ago


    Bristol, United Kingdom Pembrook Resourcing Full time

    Bookings Clerk - Pembrook Resourcing are currently recruiting on behalf of one of our clients for a booking clerk. As the Service Bookings Clerk: - You will be responsible for producing a daily appointment diary, taking bookings for service work, confirming customer payment methods, promoting other products and services to customers, and liaising with the...

  • Service Coordinator

    5 days ago


    Bristol, United Kingdom Verto People Full time €25,000

    Service Coordinator / Engineering Coordinator / Service Administrator required to join a global engineering manufacturer. The Service Coordinator / Engineering Coordinator / Service Administrator shall be office based near Bristol, responsible to plan and schedule the Field Service Engineers work, provide service support, liaise with customers plus the...

  • Service Coordinator

    3 days ago


    Bristol, United Kingdom Verto People Full time €25,000

    Service Coordinator / Engineering Coordinator / Service Administrator required to join a global engineering manufacturer. The Service Coordinator / Engineering Coordinator / Service Administrator shall be office based near Bristol, responsible to plan and schedule the Field Service Engineers work, provide service support, liaise with customers plus the...


  • Bristol, United Kingdom Mitie Full time

    Workplace Meetings and Events Bookings Manager Are you looking for a role in a vibrant and exciting new office where you will play a key role in delivering exemplary customer experience? Do you enjoy managing meetings and events from initial enquiry through to delivery? Do you love to work with and support ateam on site to ensure the smooth running of all...


  • Bristol, United Kingdom GKN Aerospace Full time

    **About GKN Aerospace**: **A Truly Global Business** Every day, around the world, we help aircrafts fly further, faster and greener. We’re the world’s leading tier one aerospace supplier of systems and components. With over 15,000 employees across 41 manufacturing sites in 13 countries serving over 90% of the world’s aircraft and engine manufacturers...