ASLAN Communal Setting Relief Coordinator

All Souls Serve the CityAll Souls Serve the City (ASSTC) is a charitable incorporated organisation (CIO) based at All Souls Church bringing together a breadth of ministries serving those who are vulnerable. Our vision is to see all in London flourish in body and soul. We do this by offering the message and ministry of Jesus focusing on those who are isolated overlooked and exploited due to their stage of life or their circumstances. Our ministries reach out from the All Souls parish to Westminster and beyond. Each ministry is rooted in our values of love honour and service. Loving the city and all who are in it we love because He first loved us. Honouring and respecting all others as Gods image bearers we seek to honour others above ourselves. We serve as Christ served us joyfully and sacrificially. Demonstrating our love for one another and for the city we seek to bring gospel hope and biblical truth to four distinct groups: those who find themselves homeless women involved in the sex industry (including those who are trafficked and exploited) school children and seniors.ASLANThe mission of ASSTC is to serve the isolated overlooked and exploited in London bringing the message and ministry of Jesus. Our aim in ASLAN the All Souls Local Action Network is to engage with people affected by homelessness by offering them individualised care support and friendship.West End Faith Groups Winter Night Communal Setting 2025/26:West End Faith Groups Winter Night Communal Setting 25/26 is an innovative project for individuals rough sleeping in Westminster. The Winter Night Communal Setting will run for eight months from the end of October to the end of June with various churches contributing in different ways. Each venue will offer individualised companionship and support whilst the guests (re)engage with St Mungos and Westminster Council pursue Council-directed solutions for the short term and explore long term housing solutions.Guests will initially be assessed by St Mungos as low risk (without mental health or addiction issues) but may be high need and will then be referred to the Communal Setting. For example they may have a complex immigration status be waiting for the outcome of an asylum appeal or they may have been offered government support elsewhere in the UK or at another time but failed to engage with it due to language cultural or community barriers.The Communal Setting Coordinator will lead and oversee all aspects of the project. The role will be supported byup to 4 Relief Coordinators in order to cover all morning and night shifts seven days per week for the duration of the Communal Setting months. The Communal Setting Coordinator will be employed by All Souls Serve the City the coordinating venue.RELIEF COORDINATOR ROLE OUTLINE:Job Title: ASLAN Communal Setting Relief CoordinatorWage: 16.60 per hour 12.07% for holiday pay (Band 4)Department: All Souls Serve the CityLocation: All Souls Clubhouse 141 Cleveland Street London W1T 6QG and other faith-based Communal Setting locations in Westminster and Camden.Contract and hours: Zero hours contract. Requires regular early morning and evening shifts (likely 7-9am and 6.15-9.45pm) including weekends and over the Christmas and Easter periods.Reports to: Communal Setting CoordinatorDates: From November 2025 to 30th April 2026 (subject to Westminster Council confirmation)Probationary period: 3 weeksVisa sponsorship: Not applicableDBS Check: EnhancedKEY RELATIONSHIPS:Line managed by the Communal Setting Coordinator alongside other Relief Coordinators.The Relief Coordinators may also interact with the ASSTC staff especially the ASLAN Ministry Worker and may have further interaction with the ASSTC Director and the other ASSTC Ministry Heads/Managers.The Relief Coordinators will have direct contact with the volunteer groups at each Communal Setting venue. The separate churches may also have volunteer coordinators so the Relief Coordinators will have a lead role or background supervising role depending on the church. This will be agreed before the start of the Communal Settings.KEY RESPONSIBILITIES:Assist the Communal Setting Coordinator to organise and coordinate the operational delivery of the Winter Night Communal Setting.Be present and visible at all venues for daily shifts with the Communal Setting Coordinator and other Relief Coordinator(s).Ensure the Communal Setting is run effectively at all times and that any issues or problems are dealt with effectively and calmly in a peaceful and conflict-free environment. Not all venues will have their own volunteer team leaders so this person needs to be able to lead a small team of Communal Setting volunteers in prayer and then manage the team.Work with referring agencies Communal Setting teams and guests to ensure that the Communal Setting meets the needs of its guests and treats guests and volunteers fairly and consistently.Collect relevant data and manage safeguarding concerns.Work collaboratively and cooperatively with venue volunteer coordinators.Relate to our homeless guests and clients with the utmost respect and tolerance seeking to build their self-confidence and self-worth and improve their quality of life.SPECIFIC DUTIESBefore starting work complete Church of England Foundation Level Safeguarding Training First Aid at Work and Food Hygiene Level 2 and training on working with those experiencing homelessness. The cost will be covered by ASSTC.Work with participating Communal Setting venues during the months of operation including ensuring safeguarding guidance is being followed at all times.Manage practical and admin tasks during each shift including monitoring the shelter phone registration book overseeing preparation of bedding and food arrangements.Ensure that each venue displays relevant information about the Communal Setting.Attend team meetings with Communal Setting Coordinator and other Relief Coordinators to pray discuss and debrief any issues and assist with shift rota ensuring cover of all shifts.Organise the shelter registration guest briefing opening prayer and closing debrief.Induct new volunteers.Hand over and debrief volunteers at the end of each shift.Ensure any issues or problems are reported correctly and resolved promptly.Work with the Communal Setting Coordinator to ensure disciplinary or additional support required of guests or volunteers excellent safeguarding reporting and accurate record keeping in line with confidentiality and data protection policies.Carry out daily reporting about the attendance of Communal Setting guests to relevant agencies (e.g. WCC / St Mungos) and the Communal Setting Coordinator including any relevant issues for the referral agency venues and hosts.Assist the Communal Setting Coordinator in ensuring all data is recorded accurately and securely.To undertake any other duties from time-to-time as requested by the Communal Setting Coordinator.PERSON SPECIFICATION:University graduate or equivalentExperience and understanding of working with those who are homeless and other vulnerable adultsUnderstanding and compassion for those without a home hope and helpExperience of working in the voluntary sector and ideally with organisations in the field of homelessnessProven interpersonal skills including an ability to motivate and encourage peopleExperience of safeguarding understanding of data protection and ability to handle sensitive personal informationProven administrative skills including good written and oral communication and good computer literacyAbility to take the initiative and work unsupervisedWhole life disciple wanting to know Christ more and grow in grace obedience and Christ-likeness themselvesHaving a servant heart and seeking to live a life of Christian integrityCommitted evangelical Christian in full sympathy with the vision mission and values of All Souls Serve the City All Souls Church and the Evangelical Alliance Statement of FaithProactive with the ability to draw out the gifts of others and delegate as wellExcellent organisational and time management skills which demonstrate an attention to detail an ability to prioritise an ability to follow-through and an ability to balance the demands of the roleResilient with an ability to handle pressured situations with calm tact and wisdomCommitted to self care and pursuing a healthy work-life rhythmA flexible team playerAbility to self-reflect and be aware of ones own boundariesCommitted to being punctual and reliableDesirableChristian ministry leadership experienceExcellent administrative analytical and organisational skillsKnowledge of Housing Allocations and Homelessness legislationLives within London (in one of its 32 local authorities or in the City of London)Personal and Professional Development:Participates in supervision meetings as required.APPLICATIONSClosing date: This is a rolling recruitment which means applications are monitored regularly and this job advert may close earlierThere is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 to the Equality Act 2010Safeguarding: conditional offers will be made pending the successful completion of an enhanced DBS check which will be processed by All SoulsWe can only consider applications from those who have the legal right to work in the UK.Contact person: Required Experience:IC Key Skills Anti Money Laundering,Economics,Google Analytics,Access,Commerce,Arabic Employment Type : Contract Experience: years Vacancy: 1