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Customer Experience Team Leader
4 weeks ago
My client is seeking a full time Customer Experience Team Leader to join their rapidly growing business, based in their Southampton office. Although they offer flexible hybrid working conditions, the successful candidate must live within commutable distance of Southampton. * Manage a team of Customer Experience Analysts. * Conduct QA of the analyses produced by Customer Experience Analysts to ensure consistency & accuracy. * Ensure client deadlines are met. * Coach new staff members. * Monitor & improve Customer Experience Analyst quality & productivity. * Verify & approve Customer Experience Analyst timesheets. * Escalate & manage any issues. * Respond to queries from Customer Experience Analysts. * Provide regular reports on project/Customer Experience Analyst progress. * Highlight any improvements that could be made to systems/methods of working. * Assist with/run quarterly calibration sessions. * Recruit & train new Customer Experience Analysts. * Produce client reporting. * Work closely with colleagues in a collaborative environment.Essential * Proven experience in the management & development of a team. * Strong interpersonal skills relating to individuals at all seniority levels both internally & externally. * Ability to work under pressure, use initiative, prioritise & work to tight deadlines. * Proficiency in Word, Excel & PowerPoint packages. * Excellent written & oral communication skills. * Excellent attention to detail.Desirable * Previous experience of managing a remote team. * Proven experience in QA conducted in a contact centre environment
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Customer Experience Team Leader
4 weeks ago
Chilworth, Hampshire, United Kingdom Hawk Brown Recruitment Full timeMy client is seeking a full time Customer Experience Team Leader to join their rapidly growing business, based in their Southampton office. Although they offer flexible hybrid working conditions, the successful candidate must live within commutable distance of Southampton. * Manage a team of Customer Experience Analysts. * Conduct QA of the analyses...
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Customer Experience Team Leader
4 weeks ago
Chilworth, Hampshire, United Kingdom Hawk Brown Recruitment Full timeMy client is seeking a full time Customer Experience Team Leader to join their rapidly growing business, based in their Southampton office. Although they offer flexible hybrid working conditions, the successful candidate must live within commutable distance of Southampton. * Manage a team of Customer Experience Analysts. * Conduct QA of the analyses produced...
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Senior Team Leader
2 weeks ago
Chilworth, United Kingdom S.N.G Healthcare Group Ltd Full timeJob Title: Senior Team Leader - Children's ServicesLocation: Shirley, SouthamptonSalary: £27,500 + Sleep ins (£63 per sleep)Contract Type - Full time (40 hrs per week) 8 hr ShiftsRequired * NVQ Level 3 in Health & Social Care * Driver * 1-2 Years Care Experience * Rota Management Experience * Challenging Behaviour ExperienceAbout the roleOur care...
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Senior Team Leader
2 weeks ago
Chilworth, Hampshire, United Kingdom S.N.G Healthcare Group Ltd Full timeJob Title: Senior Team Leader - Children's Services Location: Shirley, Southampton Salary: £27,500 + Sleep ins (£63 per sleep) Contract Type - Full time (40 hrs per week) 8 hr Shifts Required * NVQ Level 3 in Health & Social Care * Driver * 1-2 Years Care Experience * Rota Management Experience * Challenging Behaviour Experience About the...
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Senior Team Leader
2 weeks ago
Chilworth, Hampshire, United Kingdom S.N.G Healthcare Group Ltd Full timeJob Title: Senior Team Leader - Children's ServicesLocation: Shirley, SouthamptonSalary: £27,500 + Sleep ins (£63 per sleep)Contract Type - Full time (40 hrs per week) 8 hr ShiftsRequired * NVQ Level 3 in Health & Social Care * Driver * 1-2 Years Care Experience * Rota Management Experience * Challenging Behaviour ExperienceAbout the roleOur care services...
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Senior Team Leader
2 weeks ago
Chilworth, Hampshire, United Kingdom S.N.G Healthcare Group Ltd Full timeJob Title: Senior Team Leader - Children's ServicesLocation: Shirley, SouthamptonSalary: £27,500 + Sleep ins (£63 per sleep)Contract Type - Full time (40 hrs per week) 8 hr ShiftsRequired NVQ Level 3 in Health & Social Care Driver * 1-2 Years Care Experience Rota Management Experience Challenging Behaviour ExperienceAbout the roleOur care services...
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Room Leader
3 weeks ago
Chilworth, United Kingdom Bright Horizons Family Solutions Full time**Nursery**:Bright Horizons Chilworth Day Nursery and Preschool **Job Type**:Full Time/ 40 hours per week / Permanent **Salary**:£22,672**: - **£29,556.80 (dependant on qualification/s and experience) **We are currently offering a Welcome Bonus of up to £1,000 for this vacancy (term's and Conditions apply)** If you hold a full and relevant Level 3 or...
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SCADA Software Engineer
6 days ago
Chilworth, United Kingdom GK Search Limited Full timeAre you an experienced Software Engineer looking for a position within a true, first of a kind manufacturer of large scale process machinery? Do you have a minimum of 5 years+ experience in a software engineering position looking for a technical challenge working on different bespoke / customised machinery projects? Do you have experience with SCADA and VBA?...
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SCADA Software Engineer
6 days ago
Chilworth, United Kingdom GK Search Limited Full timeAre you an experienced Software Engineer looking for a position within a true, first of a kind manufacturer of large scale process machinery? Do you have a minimum of 5 years+ experience in a software engineering position looking for a technical challenge working on different bespoke / customised machinery projects? Do you have experience with SCADA and...
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Remote Pilot
2 months ago
Chilworth, United Kingdom TEKEVER Ltd Full timeTEKEVER, the market leader in Unmanned Maritime Surveillance and the first to provide a BVLOS UAS commercial service in the UK, are looking to hire a Remote Pilot for fixed wing Unmanned Aircraft Systems (UAS). As a Remote Pilot with us you will be working within a highly skilled team to carry out intelligence driven mission scenarios and ensuring the...
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Head of Operations
3 weeks ago
Chilworth, United Kingdom Liberatii Full timeAs the Head of Operations, your responsibilities will span three main domains: **1. Leadership**: - Act as a strategic partner to our Co-Founders for key operational decisions. - Oversee multiple projects and provide regular updates to stakeholders to manage performance and results. - Evaluate and optimize resources, tools, and processes for efficiency and...
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Early Years Practitioner
1 month ago
Chilworth, United Kingdom Bright Horizons Full timeNursery: Bright Horizons Chilworth Day Nursery and Preschool Salary: From £25,200pa (dependant on qualification/s and experience) Location: Chilworth We are looking for a full time, Level 3 qualified Practitioner to join our Bright Horizons Chilworth Day Nursery. Our Chilworth nursery is a 64 place nursery, situated in the University Parkway...
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Early Years Practitioner
3 weeks ago
Chilworth, United Kingdom Bright Horizons Full timeNursery: Bright Horizons Chilworth Day Nursery and Preschool Salary: From £25,200pa (dependant on qualification/s and experience) Location: Chilworth We are looking for a full time, Level 3 qualified Practitioner to join our Bright Horizons Chilworth Day Nursery. Our Chilworth nursery is a 64 place nursery, situated in the University Parkway...
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Shift Supervisor
2 weeks ago
Chilworth, United Kingdom Premium Country Pubs Full timeNo CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Shift Supervisor at the Chilworth Arms, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead...
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Commercial Finance Assistant
1 week ago
Chilworth, United Kingdom Specialist Recruit International Full timeCommercial Finance Assistant Based: Near Guildford with hybrid working. Must be Car Owner/driver due to location. **Salary**: Dependant on Experience Our SME Accountancy client is looking for a motivated, accounts person to join their organisation. This is a great role for a recent graduate who is keen to start a career in finance and looking to work for...
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Business Development Manager
1 month ago
Chilworth, United Kingdom Dynamon Full timeWhy work for Dynamon? Hi - we are Dynamon – and we are utilising innovative simulation analytics to revolutionise decision making and decarbonisation within the transport industry. Our tools help protect the environment by helping the world’s largest road transport operations eliminate their CO2 emissions, whilst simultaneously reducing their...
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Business Development Manager
4 weeks ago
Chilworth, United Kingdom Dynamon Full timeWhy work for Dynamon? Hi - we are Dynamon – and we are utilising innovative simulation analytics to revolutionise decision making and decarbonisation within the transport industry. Our tools help protect the environment by helping the world’s largest road transport operations eliminate their CO2 emissions, whilst simultaneously reducing their...
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IT Helpdesk Engineer
3 weeks ago
Chilworth, United Kingdom Flat Fee Recruiter Full timeDon’t miss this exciting opportunity for an experienced **2nd/3rd Line Helpdesk Engineer** to join this thriving small business in Southampton. **2nd/3rd Line Helpdesk Engineer** **Chilworth, Southampton, SO16** - **Full UK driving licence is essential**: - **Full time, permanent**: - **£25,000 - £35,000 depending on experience** **Please Note:...
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Account Manager
3 weeks ago
Chilworth, United Kingdom Recruit Moore Ltd Full timeRecruit Moore have been approached by our client in Chilworth, Southampton to support them in finding an Account Manager. As an Account Manager, your primary purpose is to support your portfolio of customers with genuine long-term relationships, to positively promote the company’s services and demonstrate their values through providing reliable service on...
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Account Manager
3 weeks ago
Chilworth, United Kingdom Recruit Moore Ltd Full timeRecruit Moore have been approached by our client in Chilworth, Southampton to support them in finding an Account Manager. As an Account Manager, your primary purpose is to support your portfolio of customers with genuine long-term relationships, to positively promote the company’s services and demonstrate their values through providing reliable service on...