Senior Service Desk Analyst
2 weeks ago
Senior Service Desk Analyst - £33,000/£35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is n...
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Technical Support Engineer
2 weeks ago
Wakefield, United Kingdom Connected IT Full time**Service Desk Analyst / Technical Support Engineer** An excellent opportunity has arisen for a Technical Support Engineer / Service Desk Analyst to join a company in Wakefield as they embark on a large IT transformation journey, with their IT Department being central to the delivery of the company's new 5+year IT transformation...
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Service Desk Operator
2 weeks ago
Wakefield, United Kingdom Mitie Group plc Full timeSince 1987, Mitie’s 68,000 employees, have been serving companies and communities across the world. We're the UK’s leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and...
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Service Desk Agent
2 weeks ago
Wakefield, United Kingdom Project People Full timeService Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a...
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IT Service Desk Agent
2 weeks ago
Wakefield, United Kingdom Project People Full timeIT Service Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for...
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Service Desk Agent
3 days ago
Wakefield, United Kingdom Project People Full timeService Desk Advert Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our...
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Service Desk Agent
2 weeks ago
Wakefield, United Kingdom Project People Full timeService Desk Agent Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking...
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Service Desk Agent
1 week ago
Wakefield, United Kingdom Project People Full timeService Desk Agent Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking...
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Service Desk Agent
7 days ago
Wakefield, United Kingdom Project People Full timeService Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a...
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Service Desk Operator
2 weeks ago
Wakefield, United Kingdom Mitie Full time**Customer Service Desk Advisor (Shift working)**: **Position Overview** To effectively operate the Helpdesk and associated communication systems. Delivering a professional, efficient and customer-orientated service as part of West Yorkshire Police PFI contract. To log service requests and communicate these requirements to IFM staff. **Responsibilities** -...
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Service Desk Agent
7 days ago
Wakefield, United Kingdom Project People Full timeService Desk Agent Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking...
