Travel Support Specialist Remote

2 weeks ago


Perth, United Kingdom Live the Dash Travel Full time

We are seeking a highly motivated Travel Support Specialist to join our dynamic team in the travel industry. This fully remote position offers the flexibility to work from anywhere in the U.S. while supporting clients with their travel needs from the moment of inquiry through the end of their journey. As a key member of our customer service team youll provide exceptional service expert recommendations and efficient travel solutions. If you have a passion for travel and love helping others wed love to connect with you Key Responsibilities Customer Assistance: Respond to client inquiries via phone email and chat providing clear helpful information about travel options destinations and services.Travel Booking: Handle reservations for flights accommodations cruises tours and ground transportation with accuracy and care.Issue Resolution: Address customer concerns or disruptions promptly and professionally to ensure client satisfaction.Personalized Service: Offer tailored travel recommendations based on customer preferences budget and travel goals.Documentation & Billing: Process bookings issue invoices and manage payments with precision.Relationship Building: Develop and maintain long-term client relationships to foster loyalty and repeat business.Stay Informed: Keep up with the latest travel trends vendor policies and industry developments to better assist clients. Qualifications Previous experience in customer service or a travel-related role is preferred.Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Ability to work independently and manage time effectively in a remote environment.Familiarity with travel booking systems or CRMs is a plus.A proactive positive attitude and genuine enthusiasm for travel. What We Offer 100% remote work with flexible schedulingOngoing training and professional developmentAccess to exclusive travel discounts and incentivesSupportive and collaborative team environmentOpportunities for career growth within the travel industry Key Skills Active Directory Administration,Advertising Management,Hair And Beauty,Biotechnology,Corporate Finance,ABAP Employment Type : Full Time Experience: years Vacancy: 1



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