Senior User Researcher

3 days ago

City of London, United Kingdom TALENT INTERNATIONAL UK Full time

Job Description: Senior User Researcher - Public Sector Remote Working £500-£550 - Per a day Inside IR35 4 Months Initially Help shape the future of digital public services. We are looking for a forward-thinking Senior User Researcher to drive the evolution of our digital platform. In this role, you will move beyond the basics to explore how interactive tools and AI can revolutionize the way we meet user needs. You won't just be validating current performance; you will be building the data infrastructure and strategic roadmap required to support future service expansion. As a User Researcher you will be responsible for: Translate user research into actionable insights, creating detailed "As-Is" and "To-Be" journey maps specifically for the Teaching Vacancies service. Identify strategic opportunities for innovation, specifically looking for ways to integrate AI and interactive tools into the user journey to enhance the experience. Define and document business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization. Lead design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction.

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