Operations Engineer

JOB DETAILSJOB BAND: CCONTRACT TYPE: 13 month attachment/FTC, full-time. Attachment/FTC end date: 15/02/2027DEPARTMENT: Technology OperationsLOCATION: SalfordPROPOSED SALARY RANGE: £40,500 - £50,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stagePURPOSE OF THE ROLEAs an Operations Engineer, you will be responsible for ensuring the smooth and continuous operation of broadcast systems within the BBC site at Mediacity:UK in Salford as part of a team working 24/7 including night and weekend working. The successful candidate will ensure seamless delivery of broadcast services by managing, troubleshooting, and optimizing broadcast equipment, infrastructure, and workflows, supporting live and recorded content transmission, and collaborating with technical teams to deliver the highest quality output to audiences.WHY JOIN THE TEAMBBC Mediacity:UK is part of the BBC network, which through its Online, TV and Radio services, reaches millions daily. As an Operations Engineer here, you will be contributing to technology services that support TV, radio, and online content. Being part the BBC means access to great training programs, workshops, and career progression opportunities. Plus, you get to work alongside highly skilled engineers and technology experts. BBC teams thrive on creativity and collaboration - It’s a dynamic workplace where your technical skills directly contribute to storytelling and audience engagement.Your Key Responsibilities And Impact Monitor, maintain, and support broadcast technology systems across TV and Radio, as well as IP-based infrastructure in the transmission chain. Plan and perform scheduled and reactive maintenance on broadcast infrastructure to ensure optimal performance. Understand and adhere to BBC safety policy, with particular attention to electrical safety, and perform maintenance, repairs and electrical safety testing on broadcast equipment. Collaborate with systems specialists and to implement system upgrades and new technology deployments while adhering to change control framework. Respond to and resolve operational incidents swiftly to minimize broadcast disruptions. Provide technical support during outside broadcasts and special events for TV and Radio. Maintain detailed documentation of system configurations, incidents, resolutions and problems using appropriate service management tools.Your Skills And Experience – Key CriteriaEssential Criteria Experience in Electronics, Telecommunications, Broadcast Engineering, or a related technical field preferred. Strong understanding of broadcast signal flow, video and audio formats and transmission systems. Ability to diagnose and repair broadcast faults quickly and effectively under pressure in live broadcast environments Proficiency in using broadcast monitoring tools and diagnostic equipment Excellent communication skills, with the ability to clearly explain technical issues to a wide range of audiences. Ability to work collaboratively in a team environment.Desirable Criteria Knowledge of key aspects of post-production, long and short form editing systems, visual effects and graphics, sound design and mixing Solid understanding of networking principles, including TCP/IP, multicast, VLANs, and routing Working knowledge of both Windows and Mac based systems and software and Virtual Machines Knowledge of Cloud based systems and software, Docker & Kubernetes Experience of component level electronic fault finding and repair including SMT solderingDisclaimerThis job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.For any general queries, please contact: bbchr@bbc.co.ukRedeploymentThe BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.