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Out of Hours Business Travel Consultant
2 months ago
Job Title: Out of Hours Business Travel Consultant (US Clients)
Location: London, United Kingdom/ Home Working
Are you an experienced travel consultant with a knack for serving clients across different time zones? Do you thrive in a fast-paced environment, providing exceptional service while managing complex travel itineraries? If so, we have the perfect opportunity for you
Company Overview: My client is a leading travel management company, specializing in catering to the unique travel needs of our esteemed clients across various industries. With a focus on providing personalized service and efficient travel solutions, we pride ourselves on our commitment to excellence and customer satisfaction.
Position Overview: We are currently seeking an Out of Hours Business Travel Consultant to join our dynamic team. In this role, you will be responsible for assisting our US-based clients with their travel arrangements during non-standard hours, ensuring seamless travel experiences and superior customer service.
Key Responsibilities:
- Manage travel bookings and reservations for US-based clients, including flights, accommodations, car rentals, and other travel-related services.
- Provide expert advice and recommendations on travel itineraries, routes, and accommodations based on client preferences and budgetary constraints.
- Handle inquiries and resolve travel-related issues promptly and efficiently, ensuring client satisfaction and loyalty.
- Collaborate with internal teams to coordinate complex travel arrangements and special requests for clients.
- Stay updated on industry trends, travel regulations, and destination-specific information to provide accurate and timely assistance to clients.
Requirements:
- Previous experience as a business travel consultant or in a similar role, preferably with expertise in servicing US clients.
- Strong knowledge of travel booking systems (e.g., Galileo, Sabre) and proficiency in using online booking tools.
- Excellent communication skills, with the ability to interact confidently and professionally with clients and colleagues.
- Exceptional problem-solving abilities and a proactive approach to resolving issues.
- Flexibility to work out of hours shifts, including evenings and overnight, but not on weekends.
- Attention to detail and the ability to multitask in a fast-paced environment.
- Knowledge of geographical locations and travel destinations preferred.
Benefits:
- Competitive salary based on experience and qualifications.
- Opportunities for career growth and professional development.
- Supportive work environment with a collaborative team culture.
- Comprehensive benefits package, including health insurance and retirement plans.
- Convenient location near London with easy access to public transportation.
How to Apply: If you are a dedicated travel professional with a passion for delivering exceptional service to clients, we would love to hear from you Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position.
Note: Only shortlisted candidates will be contacted for interviews. We are an equal opportunity employer and value diversity in our workforce.
