Senior Analyst Operational Resilience

WELLINGTON MANAGEMENTWellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions tailored to the unique return and risk objectives of institutional clients in more than 50 countries draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.Senior Analyst Operational Resilience & Incident ManagementPosition OverviewThe Senior Analyst Operational Resilience & Incident Management will serve as the primary representative of the EMEA-based Operational Resilience & Incident Management team within Enterprise Risk. This role is responsible for maintaining the firms Operational Resilience program including designing and facilitating scenario tests conducting resilience assessments across Important Business Services and Pillars and equipping stakeholders with critical information to make informed decisions during disruptions.The position also plays an integral role in supporting the firms Error Resolution Council (ERC) Fund Error Resolution Group (FERG) and Market Crisis Management. Acting as a frontline resource the Senior Analyst will respond to operational incidents business continuity events and market crises impacting the firms global operations. This position reports to the Senior Officer Enterprise Resilience & Risk Intelligence based in Boston.Key ResponsibilitiesIncident ManagementFacilitate resolution of operational incidents by interviewing key personnel analyzing facts reviewing documentation and liaising with the ERC on error determinations.Instruct investment teams and traders to take corrective action when necessary calculate financial impact coordinate reimbursements and assist relationship teams with client communications.Execute incident response plans and playbooks for major incidents.Monitor operating events related to operational resilience including near misses and escalate or remediate as required.Operational ResilienceDesign and facilitate scenario tests and resilience assessments across Important Business Services.Support business functions in identifying documenting and maintaining key business services impact tolerances and reporting metrics in line with global standards and regulations.Ensure resilience activities are embedded into business operations and management processes.Represent the firm in operational resilience engagements with regulators clients suppliers and industry bodies.Governance & ReportingProvide guidance to global ERC Support colleagues and thoughtfully challenge conclusions drawn by ERC Support and Council members.Participate in strategic initiatives involving the ERC including process technology and reporting enhancements.Evolve error reporting and identify opportunities for risk assessments and remediation.Participate in Legal & Enterprise Risk and firmwide initiatives.Manage program changes driven by business regulatory or industry initiatives providing feedback from an operational resilience perspective.Stakeholder EngagementServe as a key interface with the Error Resolution Council Fund Error Resolution Group Risk Committees and business team leaders.Communicate the importance of ERC through periodic training sessions.Meet with clients during Operational Due Diligence meetings.QualificationsAt least 5 years of industry experience with strong knowledge of trading securities markets and investment products.Inquisitive mindset with appropriate skepticism and curiosity.Ability to manage multiple initiatives and projects simultaneously.Strong business judgment and discretion with sensitive information.Highly detail-oriented process-driven and comfortable working with data.Excellent written and oral communication skills.Proactive self-motivated and well-organized.Collaborative approach; works well in a matrix team environment.Experience in developing and implementing standards and policies.Expertise in program governance including board presentations and framework documentation.Resilience-related certifications (BCP DR MBCI CISM) are a plus.Availability during off-hours for emergencies or incidents may be required.Ability to articulate complex issues clearly and concisely.Why This Role MattersThis position is critical to ensuring the firms ability to operate globally during disruptions maintain regulatory compliance and uphold client confidence through robust operational resilience and incident management practices.JOB TITLESenior Analyst Operational Resilience & Incident ManagementJOB FAMILYLOCATIONLondonNot sure you meet 100% of our qualifications Thats ok. If you believe that you could excel in this role we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill workplace experiences and backgrounds.As an equal opportunity employer Wellington Management considers all qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity gender expression religion creed national origin age ancestry disability (physical or mental) medical condition citizenship marital status pregnancy veteran or military status genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability or are assisting a candidate with a disability and require an accommodation to apply for one of our jobs please email us at .We believe that in person interactions inspire and energize our community and are essential to our support of this commitment our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.Required Experience:Senior IC Key Skills Active Directory,Customer Service,End user,Access Points,Deskside Support,Windows,SCCM,Troubleshoot,User Accounts,Desktop,PC,Backup,Setup,hardware,Technical Support Employment Type : Full-Time Experience: years Vacancy: 1