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Presales Engineer- Satellite
3 months ago
We are expanding our team and need a strong Presales Engineer with experience in designing communications networks using satellite and terrestrial technology. We are looking for an experienced customer-facing systems or presales engineer, who has the ability and presence to work independently to all levels of the customer business.
You should be able to provide technical sales support in the pre-sales phase to a variety of customers across Europe, in various sectors. This will include creating network designs and presenting them to customers, and defining, demonstrating and leading test installations on customer premises. You would also provide support post-sale, including periodic review of network sizing with operations and keeping customers informed of new opportunities to grow their network.
Specific duties and responsibilities:
- Analysing the customer’s business and technical requirements and designing technical solutions.
- Creating the design, sizing and costing of new networks.
- Representing the Company, as a technical lead, at customer meetings prior to sale.
- Providing technical input for bids and tenders and drafting any bid-specific parts of resulting contract.
- Product definition, including identifying and testing new features, platforms and products, including new hardware and software; and maintaining a relationship with product management group at our parent company.
- Defining the design of the customer pilot and technical management at implementation stage.
- Supporting the sizing review of customer networks, post-sale, and providing technical support for any ‘upsell’ opportunities.
- Defining requirements for, and negotiation with, telecom suppliers.
- Assessment of initial requirements, including bid / no bid reviews.
Required skills and expertise:
- Proven and significant experience in both core network and access network design, connectivity technologies, with strength in satellite and also terrestrial, and wireless (4G, 5G) implementation, and knowledge of SDWAN, Cloud services and application requirements over networks.
- 5+ years in wide-area network presales engineering or system engineering of satellite comms networks, and wireless networks.
- A good understanding of the latest network technologies such as: SDWAN (VMWare, Meraki, Fortinet, Cisco); transport (xDSL, Fibre, LTE, 5G etc.), LAN and WLAN, next generation firewall technologies, Cloud infrastructure services etc.
- Experience in writing proposals and responding to tenders.
- Proven experience in a customer-facing role, ideally in presales or technical sales.
- Excellent written, presentation and communication skills.
- Strong customer-facing communication skills, interfacing at all levels of customer organization, and are adept at dealing with multiple stakeholders.
- Problem-solving, prioritisation and analytical ability.
- In possession of an affinity with both sales and technology functions, and a ‘commercial’ approach.
- An undergraduate honours degree in a relevant technical discipline (ideally Telecommunications or Communications).
Other requirements:
- Full driving licence.
- Ability to travel within Europe occasionally.
- British National, or in possession of ‘Settled Status’ or other accepted right to work in UK.
- Be located within a ninety-minute commute of our offices in Milton Keynes. (Hybrid working will allow up to three days a week working from home.)
HNS Europe is a forward-thinking company that embraces equality, diversity and inclusion, and offers excellent benefits and the opportunity to make a real difference. In return for your commitment and contribution you will be given the opportunity to shape and develop one of the most exciting growth markets today.