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Contract Manager
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Contracts Manager, Environmental Industry)
Newbury, Berkshire
Join us as a Contracts Manager and be part of our growing team in Newbury, Berkshire. With continuous business growth, we are looking for an experienced individual to assist with the day-to-day management of our varied customer base, including local councils, utility companies, and IT asset management providers.
Role Overview:
- Collaborate with a team of Contracts Managers to manage a portfolio of high-value public and private sector customers.
- Handle customer enquiries via phone and email, prepare quotations and estimates, and book transport/logistics.
- Manage pricing, invoicing, and sales revenue in line with customer contracts.
- Provide internal, management, financial reporting to senior stakeholders.
- Work closely with the Head of Contracts and the Managing Director.
- Supported by a Contracts Co-Ordinator to assist with various team, finance, compliance, and logistics-related tasks.
Tasks Include:
- Customer and contract management, ensuring excellent customer service at all times.
- Input into pricing, cost estimation, and issue resolution with customers and senior managers.
- Assist with the management of purchase orders.
- Participate in final invoicing approvals and resolve customer, financial, and operational queries.
- Book 3rd party transport and ensure accurate and timely documentation.
- Support senior managers in internal monthly sales and financial reporting.
Skills & Experience Required:
- Previous experience in customer liaison, including operational and management reporting.
- Ability to process high volumes of varied customer orders across different contract types.
- Minimum of 5 years' experience in Contracts Management, Commercial Operations, or Account Management roles.
- Familiarity with financial processes, including pricing, invoicing, and query handling/resolution.
- Understanding of SAP or similar financial software.
- Proficiency in MS Office Suite, especially Excel, Word, and Outlook.
Personal Attributes:
- Proven experience in managing and developing new and existing customer accounts.
- Excellent verbal and written communication skills.
- Strong time management and multitasking abilities.
- Outstanding negotiation and problem-solving skills.
- Ability to influence and communicate effectively with stakeholders at all levels.
- Performance-driven mindset with an ability to propose solutions to customer issues.
- Good IT skills in Word, Excel, and knowledge of SAP is advantageous but not essential.
Join our team now and be part of an industry-leading organisation. We offer a competitive salary and the opportunity to work with a dynamic and enthusiastic team. Located just 17 minutes walk away from Newbury train station, our office is conveniently situated.
To apply, please submit your CV and a cover letter detailing your relevant experience and why you're the best fit for this role. We look forward to hearing from you and welcoming you to our team
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
