Digital Marketing, Communications and Operations Officer

DescriptionSomerville Heart FoundationAddress: 7 Friars Courtyard 30-32 Princes Street Ipswich Suffolk IP1 1RJSalary: 23000 - 27000 per annum (35 hours per week or pro rata) (depending on experience)Hours: 25 - 35 hours per week Mondays to Fridays occasional evening weekend work/travelContract: PermanentReference:0480This is predominantly an office-based role in Ipswich town centre there will be occasional travel and attendance at evening and weekend events by prior agreementFor over 30 years Somerville Heart Foundation (SHF) has been providing peer support advocacy communication and a community for young people and adults born with a heart condition; Adult Congenital Heart Disease (ACHD). Our vision is that people with ACHD live longer happier and healthier lives. As the only UK-wide charity supporting this diverse community throughout their adult lives we advocate for their rights to receive the best possible care services and support. We achieve this through building a community of like-minded individuals providing information and guidance campaigning for better services and support and building excellent relationships with specialist hospitals and healthcare professionals as well as helping with practical solutions for lifestyle issues.Our beliefsStaff are expected to support the Somerville Heart Foundations following adopted beliefs:access to all necessary healthcare delivered by appropriate specialists quickly and easily (this includes access to mental health and psychological support where needed)an understanding of their condition to confidently make lifestyle choices and be joint decision-makers in their healthcare if they so desirehave their voice heard in decisions made about healthcare delivery that affects their care. Nothing about us without usknowledge about living with their condition from driving pregnancy menopause exercise etcthe confidence to talk about their condition to family friends and in the workplace when requiredbe recognised as someone with a long-term condition in the same manner as diseases such as diabetesthe ability to live their best life.Role DescriptionThis is an exciting opportunity for an enthusiastic and highly organised individual to join our small friendly team and expand our reach. The Digital Marketing Communications and Operations Officer will play a key role in helping to develop and support the ongoing work of the charity which has a commitment to campaign and advocate for improved treatment for young people and adults living with a congenital heart condition. SHF represents patients at national level promoting the rights and needs of adults who have a congenital heart defect.You will work as part of the existing SHF team demonstrating advanced communication skills to:develop relationships with stakeholdersengage with the people we supportbuild on our existing donor basedevelop corporate and community partnersnurture excellent working relationships and identify opportunities to better engage with our community.The successful applicant will ideally be a competent wordsmith with demonstrable experience of working with and engaging people from diverse backgrounds. They will spearhead our digital marketing communications fundraising and operations to ensure the charity has the capacity to deliver against our strategic goals.Main ResponsibilitiesThis is a varied and interesting role fulfilling a crucial role in engaging with our stakeholders through marketing communications and fundraising to increase the profile of the organisation by developing connections and networks with existing and potential stakeholders to broaden our scope to a wider audience and better meet the needs of the people we support. This is an exciting stage in the charitys journey and there is development potential for the right person who can make a huge impact on the charity people with Congenital Heart Disease (CHD) and other stakeholders.development potential for the incumbent post holder on the impact of the role on the charity by raising awareness and increasing the profile of the organisation in developing connections and networks to further our reachbe responsible for the day-to-day management of the website and social media platforms delivering regular engaging accessible digital audience led content collaborating with our staff and memberswork flexibly and collaboratively across the charity ensuring alignment with our organisational aims and objectives and demonstrate the ability to embrace innovation to overcome challenges and identify new opportunities in the current health climate with the potential to participate in projects which best meet patient needwork with the team to create support and implement robust communications and development strategies as well as creation and delivery of ambitious fundraising plans. You will be involved in the development and implementation of fundraising pipelines and income generation streams in line with our organisational strategyenthusiasm compassion creativity with an ability to work under pressure have great time management and self-discipline with problem solving skills whilst being receptive to direction and feedback.To find out moreYou can contact Michelle Woods on during office hours for further information.How to applyPlease request a job pack for further information or to apply from .Closing date:31 December 2025.Promoted as JOTW (Job of the Week) on Suffolk Jobs Direct.Required Experience:Unclear Seniority Key Skills Internal Control,Accounting And Auditing,Accounts Handling,General Services,Elevator,Brand Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 23000 - 27000