Inbound Support Co-Ordinator

2 weeks ago

Chester, United Kingdom Aimee Willow Connex Full time

The Role and Responsibilities

  • Issue/fulfil partner trading agreements, approvals, and system registration process.
  • Partner/broker set up and updating of internal systems such as CRM/Salesforce/Pivot platforms.
  • Assisting with the raising and fulfilment of finance agreements and all associated documentation for finance Lease/Loan/Purchase.
  • Fulfilment of financial transactions to pay out including effective control of staged payments and certificate of acceptances.
  • Complete and manage finance proposals including obtaining any required credit information from our partners or End-users.
  • Handle inbound transaction enquiries across our dedicated broker/partner support telephone lines.
  • Complete effective transaction communication with our partners and End-Users by telephone and email or through systems.
  • Effectively manage email work queues for the inbound sales and Broker Business.
  • Communicate with partners to drive transaction completion.
  • Ensure commercial objectives are achieved by proactively chasing pipeline business.
  • Maintain accurate reporting as required to enable weekly reviews.
  • Complete End-User compliance such as achieving signed Trading Agreements.
  • Work effectively to support both customers being our partners and our inbound sales/broker function.
  • Raise any broker or End-User objections or complaints to the relevant sales individual or the Head of Dept to resolve.
  • Work closely with the credit dept. to achieve an efficient service to our partners and achieve satisfactory acceptance rates, including the ability to pre-underwrite and file an appeal on behalf of the broker/partner.
  • Any other duties as requested by your line manager as deemed reasonable.

The Requirements

  • Product Knowledge: Sound awareness of commercial loans & asset finance products and the indirect sales model including; Broker, digital partners, supplier and Vendor.
  • Technical Knowledge: AML/KYC, Finance Agreements, Computer Applications, Credit & Documentation processes and requirements.
  • Relationship Management: Ability to maintain strong relationships and communicate with key stakeholders internally and externally via telephone and email. Capable of working independently as well as part of a team.
  • Analytical Skills: Ability to engage in logical reasoning and analysis. Demonstrate high accuracy levels. Excellent organisational, time management and reasoning skills.
  • High attention to detail.
  • Proven sales administration experience.
  • Ability to work independently.
  • Excellent Telephone manner.
  • Considered Approach.
  • Exemplary time management.
  • Effective communication skills

  • Inbound Support Co-Ordinator

    4 weeks ago

    Chester, United Kingdom Aimee Willow Connex Limited Full time

    The Role and ResponsibilitiesIssue/fulfil partner trading agreements, approvals, and system registration process.Partner/broker set up and updating of internal systems such as CRM/Salesforce/Pivot platforms.Assisting with the raising and fulfilment of finance agreements and all associated documentation for finance Lease/Loan/Purchase.Fulfilment of financial...

  • Inbound Support Co-Ordinator

    4 weeks ago

    Chester, Cheshire, United Kingdom Aimee Willow Connex Limited Full time

    The Role and Responsibilities Issue/fulfil partner trading agreements, approvals, and system registration process. Partner/broker set up and updating of internal systems such as CRM/Salesforce/Pivot platforms. Assisting with the raising and fulfilment of finance agreements and all associated documentation for finance Lease/Loan/Purchase. Fulfilment of...

  • Inbound Support Co-Ordinator

    1 month ago

    Chester, Cheshire, United Kingdom Aimee Willow Connex Limited Full time

    The Role and Responsibilities Issue/fulfil partner trading agreements, approvals, and system registration process. Partner/broker set up and updating of internal systems such as CRM/Salesforce/Pivot platforms. Assisting with the raising and fulfilment of finance agreements and all associated documentation for finance Lease/Loan/Purchase. Fulfilment of...

  • Inbound Support Co-Ordinator

    1 month ago

    Chester, Cheshire, United Kingdom Aimeewillow Full time

    The Role and Responsibilities Issue/fulfil partner trading agreements, approvals, and system registration process. Partner/broker set up and updating of internal systems such as CRM/Salesforce/Pivot platforms. Assisting with the raising and fulfilment of finance agreements and all associated documentation for finance Lease/Loan/Purchase. ...

  • Inbound Support Co-Ordinator

    4 weeks ago

    Chester, Cheshire, United Kingdom Aimee Willow Connex Limited Full time

    The Role and Responsibilities Issue/fulfil partner trading agreements, approvals, and system registration process. Partner/broker set up and updating of internal systems such as CRM/Salesforce/Pivot platforms. Assisting with the raising and fulfilment of finance agreements and all associated documentation for finance Lease/Loan/Purchase. Fulfilment of...

  • Co-ordinator / Case Manager

    5 days ago

    Chester, Cheshire, United Kingdom Active Care Group Recruitment Full time

    Active Care Group’s Care in the Home division continues to go from strength to strength ensuring we provide a safe, reliable and outcome-based care to all clients by our exceptional support workers, clinicians, and management team. We have a wonderful opportunity to join our friendly team of Experienced Care Co-ordinator s supporting our Care in the...

  • Care Co-Ordinator

    4 days ago

    Chester, United Kingdom Active Care Group Full time

    Active Care Group’s Care in the Home division continues to go from strength to strength ensuring we provide a safe, reliable and outcome-based care to all clients by our exceptional support workers, clinicians, and management team.Please note we are not able to offer sponsorship for this role and therefore will not be able to progress any candidates who...

  • Care Co-Ordinator

    5 days ago

    Chester, Cheshire, United Kingdom Active Care Group Recruitment Full time

    Active Care Group’s Care in the Home division continues to go from strength to strength ensuring we provide a safe, reliable and outcome-based care to all clients by our exceptional support workers, clinicians, and management team. Pleasenote we are not able to offer sponsorship for this role and therefore will not be able to progress any candidates who...

  • Inbound Sales Manager

    6 days ago

    Chester, United Kingdom EA Technology Full time

    EA Technology is a well-established, positive culture-based company with innovation and creativity at our core. We are a forward thinking, employee-owned business and we live by our values: Contribution, Integrity, Creativity, Collaboration & Fairness. This ensures employee wellbeing is always at the forefront and our amazing people have the autonomy to do...

  • Operations Co-ordinator

    1 day ago

    Chester, United Kingdom Passion For Life Healthcare (UK) Limiited Full time

    **About us** Passion for Life Healthcare is a successful consumer healthcare company. Our brands help people all over the world improve their sleep, health and wellbeing. To date, we’ve helped over one million people reduce their snoring with our no.1 snoring relief range (and our world-leading app technology). We’re looking for someone with a passion...

  • Inbound Sales Manager

    6 days ago

    Chester, United Kingdom EA Technology Full time

    EA Technology is a well-established, positive culture-based company with innovation and creativity at our core. We are a forward thinking, employee-owned business and we live by our values: Contribution, Integrity, Creativity, Collaboration & Fairness. This ensures employee wellbeing is always at the forefront and our amazing people have the autonomy to do...

  • Inbound Sales Manager

    6 days ago

    Chester, United Kingdom EA Technology Full time

    EA Technology is a well-established, positive culture-based company with innovation and creativity at our core. We are a forward thinking, employee-owned business and we live by our values: Contribution, Integrity, Creativity, Collaboration & Fairness. This ensures employee wellbeing is always at the forefront and our amazing people have the autonomy to do...

  • Inbound Sales Manager

    6 days ago

    Chester, United Kingdom EA Technology Full time

    EA Technology is a well-established, positive culture-based company with innovation and creativity at our core. We are a forward thinking, employee-owned business and we live by our values: Contribution, Integrity, Creativity, Collaboration & Fairness. This ensures employee wellbeing is always at the forefront and our amazing people have the autonomy to do...

  • Inbound Sales Manager

    6 days ago

    Chester, United Kingdom EA Technology Full time

    EA Technology is a well-established, positive culture-based company with innovation and creativity at our core. We are a forward thinking, employee-owned business and we live by our values: Contribution, Integrity, Creativity, Collaboration & Fairness. This ensures employee wellbeing is always at the forefront and our amazing people have the autonomy to do...

  • Inbound Sales Manager

    5 days ago

    Chester, United Kingdom EA Technology Full time

    EA Technology is a well-established, positive culture-based company with innovation and creativity at our core. We are a forward thinking, employee-owned business and we live by our values: Contribution, Integrity, Creativity, Collaboration & Fairness. This ensures employee wellbeing is always at the forefront and our amazing people have the autonomy to do...

  • Inbound Sales Manager

    7 days ago

    Chester, United Kingdom EA Technology Full time

    EA Technology is a well-established, positive culture-based company with innovation and creativity at our core. We are a forward thinking, employee-owned business and we live by our values: Contribution, Integrity, Creativity, Collaboration & Fairness. This ensures employee wellbeing is always at the forefront and our amazing people have the autonomy to do...

  • Inbound Sales Manager

    6 days ago

    Chester, United Kingdom EA Technology Full time

    EA Technology is a well-established, positive culture-based company with innovation and creativity at our core. We are a forward thinking, employee-owned business and we live by our values: Contribution, Integrity, Creativity, Collaboration & Fairness. This ensures employee wellbeing is always at the forefront and our amazing people have the autonomy to do...

  • Inbound Sales Manager

    7 days ago

    Chester, United Kingdom EA Technology Full time

    EA Technology is a well-established, positive culture-based company with innovation and creativity at our core. We are a forward thinking, employee-owned business and we live by our values: Contribution, Integrity, Creativity, Collaboration & Fairness. This ensures employee wellbeing is always at the forefront and our amazing people have the autonomy to do...

  • Inbound Support Co-Ordinator

    4 weeks ago

    Chester, United Kingdom Aimee Willow Connex Limited Full time

    The Role and ResponsibilitiesIssue/fulfil partner trading agreements, approvals, and system registration process.Partner/broker set up and updating of internal systems such as CRM/Salesforce/Pivot platforms.Assisting with the raising and fulfilment of finance agreements and all associated documentation for finance Lease/Loan/Purchase.Fulfilment of financial...

  • Inbound Support Co-Ordinator

    3 weeks ago

    Chester, United Kingdom Aimee Willow Connex Limited Full time

    The Role and ResponsibilitiesIssue/fulfil partner trading agreements, approvals, and system registration process.Partner/broker set up and updating of internal systems such as CRM/Salesforce/Pivot platforms.Assisting with the raising and fulfilment of finance agreements and all associated documentation for finance Lease/Loan/Purchase.Fulfilment of financial...