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Senior Call Centre Sales Manager

2 months ago

Stretford, United Kingdom Duval Associates Ltd Full time

Call Centre Team Manager - Senior Sales Manager - B2B Outbound Sales Performance - Sales Leadership Role for an exciting SaaS business going BOOMThis is a role for a high performance sales professional.Coach, Manage and Mentor a team of high performance Telesales Executives and Inside Sales BDMs to SUCCESSManchester - Office Based - Monday - Friday- Gorgeous city centre office building.£40,000 base salary based with superb quarterly bonus PLUS incredible benefits including 34 days holiday, on-site gym - super motivated, passionate team.You must have managed a team in an outbound, dynamic - call centre or large sales floor environment.Wicked role in a modern tech / software business - high performing, driven, sales environment - speak to Sarah @ Duval.

We need a call centre, outbound sales leader with experience of salesforce, data, campaigns, KPIs, people management of managers and a real growth mentality.

Develop exceptional performance, growth and results through analysing data, performance, management and innovative big team leadership. Work closely with 2 heads of and facilitate growth in this very ambitious, award winning, growing business.

Start October / November - apply or get in touch with Sarah. This role requires an experienced sales floor manager who can get the best out of their people. Ideally you'll be from a SaaS background and have experience of KPI’s, campaigns, data and a proven track record of leading a small team and helping them successfully meet targets.

The Role:

  • Optimise the state-of-the-art hot data CRM system, using your knowledge and experience to develop exciting new business sales campaigns.
  • Leading an existing high performing inside sales management team plus circa 60 business sales consultants.
  • Liaise with the Head of New business and the Business Development Managers to plan and optimise diary management and performance
  • Continuously seek to make incremental improvements in the sales performance through coaching and monitoring all lead conversion activity.
  • Contribute and support Bright Marketing and Sales strategy

What we’re looking for:

  • Ability to build, manage and drive sales performance in a targeted, entrepreneurial business.
  • Hands on, resilient leader, lead from the front
  • A proven track record in large team Telesales management / call centre management
  • Confident and forward-thinking sales approach
  • Excellent communication skills
  • Ability to influence and liaise with all levels up to Directors.
  • Motivational and inspiring leader
  • 3 Years’ experience in previous role with a similar profile
  • Communicate with senior stakeholders.
  • Over 3 years’ experience within sales management to successfully lead a high achieving and growing team of BDM to reach their targets.
  • As Head of Telesales, you will need to be a relationship builder who can work with all people, start, and maintain healthy business relationships.
  • You must be organised and punctual to manage your day-to-day tasks to a high standard.
  • You will need the ability to quickly attain an understanding of your all teams’ members needs and how you can help them flourish.
  • Exceptional written and oral communications skills

The Benefits:

  • 25 days’ holiday, plus bank holidays, Day off on your birthday, Holidays increase after 2- and 5-years’ service.
  • Perkbox discounts.
  • Pension Plan and Life Insurance.
  • Access to Employee Assistance Programme.
  • Company incentives, access to discount schemes.

Are you a manager, motivator and outbound sales leader? Apply now, or speak to Sarah @ Duval for all the info