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Client Services Executive

2 months ago

Birmingham, United Kingdom Michael Page Sales Full time

This role seeks a dedicated Client Services Executive to join a expanding sales team. The successful candidate will be responsible for nurturing client relationships, ensuring customer satisfaction, and contributing to the overall sales targets and work on pitches with project managers.

Client Details

A design and production company with a great history of delivering high-quality projects for leading brands all around the globe, our client specialise in exhibitions, events, interiors, and environments, establishing as a trusted name within the industry.

They are looking to grow their team and are seeking a Client Services Executive who will be responsible for driving growth and managing customer relationships.

Description

  • Building and maintaining strong relationships with clients.
  • Collaborating with the sales team to meet and surpass business expectations.
  • Identifying potential clients and generating leads
  • Managing inbound lead and building strong relationships with potential customers.
  • Addressing customer inquiries and resolving issues promptly.
  • Conducting regular client meetings to discuss their requirements.
  • Preparing sales reports and maintaining client records.
  • Participating in team meetings and sales events.
  • Keeping up to date with product knowledge and industry trends.

Profile

A successful Client Services Executive should have:

  • Excellent interpersonal and negotiation skills.
  • An drive for progression
  • Strong understanding of sales principles and customer service practices.
  • Ability to work as part of a team in a fast-paced retail environment.
  • Strong organisational skills with attention to detail.

Job Offer

  • 28k Salary
  • Incentive scheme
  • A collaborative and supportive work culture.
  • Opportunity for growth and development within the sector.
  • A permanent role within the sales team.