Internal Sales Executive

3 weeks ago

Newcastle upon Tyne, United Kingdom Macfarlane Packaging Full time

Internal Sales Executive

Location: Newcastle upon Tyne

Basic salary up to £27,000 plus bonus & flexible benefits package including up to 27 days holiday (Plus additional annual leave purchasing scheme)

Sector: Packaging distribution


Protecting what matters, together

We’re dedicated to protecting what matters most - our people, our customers, our communities, and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive, and friendly workplace where you can unpack a career that grows.


With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement, at all stages of your career.


We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. And additionally, the way we work prioritises work-life balance and flexibility, empowering our colleagues to manage what is most important to them. Our business values commitment, diligence, teamwork, adaptability, and a thirst for learning… so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future.


The Internal Sales Executive Role

Working as an integral part of our local team, your responsibilities and core duties shall include managing and developing a portfolio of existing local accounts, focusing on organic growth through line extensions and developing new business. You will proactively generate outbound activity to help develop customer spend and identify new opportunities. To assist with the above there will occasionally be the opportunity to attend customer site visits. This position offers hybrid working and targeted customer engagement.


Internal Sales Executive Key Duties

  • Conduct proactive sales calls to explore opportunities for new business, generating valuable sales leads.
  • Undertake research, making outbound calls to identify & engage with prospective new customers
  • Proactively develop existing accounts by identifying and seizing opportunities for up-selling and cross-selling across the product portfolio.
  • Utilise CRM system (MS Dynamics) to diligently follow up on all new and existing sales leads, enquiries, and quotations.
  • Take initiative to contact lapsed and underutilised accounts to promote the breadth of Macfarlane’s product and service offerings.
  • Foster and maintain a comprehensive knowledge of all packaging solutions, actively sharing insights and expertise with colleagues.
  • Leading on account development activity to achieve up-sell/cross-sell opportunities
  • Working closely with and supporting the external sales team
  • Closely liaising with internal departments such as logistics and procurement


What you will bring

The successful candidate will ideally meet with the below criteria…

To apply for this opportunity, you will ideally be able to demonstrate experience with the majority of the below…


(Essential)…

  • Minimum 12 months previous experience working within a similar targeted outbound B2B sales role (and able to demonstrate success having hit/exceeded targets)
  • Strong and effective telephone manner, with a documented history of establishing rapport with customers to facilitate successful sales interactions.
  • Previous experience in proactively engaging in outbound calling to existing customers for up-selling and cross-selling purposes.
  • Proficient IT skills, including intermediate-level proficiency in Excel and prior experience with CRM systems for data management and analysis.
  • Solid numerical skills with keen attention to detail and the ability to interpret and analyse data accurately.


(Desirable)…

  • Previous experience providing sales support to external field-based colleagues, demonstrating collaborative teamwork and support.
  • Prior use of Microsoft Dynamics CRM or similar CRM systems
  • Experience working in a distribution-based environment, understanding the unique challenges and dynamics of this sector.
  • Any knowledge of packaging-related products, or prior familiarity with our products.


What you will get

We provide a competitive basic starting salary and operate a range of rewarding bonus/commission & incentive schemes. Our flexible employee benefits package can include: -


  • 25 days annual leave (rising to 27 days with service) plus all public/bank holidays
  • Additional Holiday purchasing scheme (run annually)
  • Contributory pension scheme
  • Free parking at most of our site locations
  • Annual (company paid) volunteering day
  • Range of company cars or cash allowance (including hybrid/electric) for qualifying job roles
  • Employee assistance program to support & advise with well-being & any issues
  • Extensive range of training/development & potential progression opportunities
  • Employee discount scheme (discounts on several major retail/leisure brands)
  • Simply Health/Dental Cover option or BUPA cover for qualifying roles
  • Enhanced HR policies relating to various employee rights & entitlements
  • Long service awards (5-40 years)
  • Charitable giving options
  • Financial support with eye-tests/purchasing glasses (DSE users only)
  • O2 Mobile discount scheme (up to 25% off)
  • Candidate referral scheme (awards £750 for referring successful applicants to Macfarlane job vacancies)


Your future with us

Here at Macfarlane Group, you truly have the potential to shape your own future and set your own ambitions. We are a large group company where internal promotion and mobility is a key feature of our success. Through tailored career plans, we provide a wide range of structure training & development pathways, utilising both inhouse expertise to share knowledge and the best-in-class external training partners. There is potential access to management & leadership development, and we work closely with recognised, accredited bodies including the Institute of Leadership & Management (ILM) & the Institute of Sales Professionals ISP). So there really are no limits to where your journey within Macfarlane Group may take you.


How to Apply

We are working swiftly to find the best applicants and hope to hold interviews ASAP. Please click ‘apply’ to submit your up-to-date CV. All applications will be acknowledged. If you haven’t heard from us within 2-3 weeks, please assume your application was unsuccessful.


We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly.


NO RECRUITMENT AGENCIES PLEASE

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