Customer Solutions Consultant

1 week ago


Newcastle upon Tyne, United Kingdom Civica Full time

Customer Solutions Consultant (Data Presales)

Location: Home Based


Do you have a passion for all things data and how the latest innovations in data, AI and Insights can help global organisation? Do you enjoy presenting these ideas and being in front of customers?


Civica have an opportunity for a Customer Solutions Consultant to join our Central Government Professional Services Team, working on high profile and innovative data solutions.


The Role:


Due to continued success and a demand from our customerswe are looking recruit a Customer Solutions Consultant to join Civica’s Central Government Professional Services Team. Leading on Data / Insight the Consultant will be responsible for actively engaging with customers, alongside our Sales Team, and must be able to articulate Civica’s technology, services and product portfolio, positioning to both business and technical users.


The Data/Insight consultant should have a background in developing dashboards/BI/analytics solutions in technologies such as Azure Data Platform, Power BI, Tableaux, Qlik, Cognos, SAS or use of data tools/languages such as Python, R, Hadoop, Splunk, Databricks etc.


You will provide technical direction and guidance during the presales process, by identifying customers technical and business requirements prior to designing a solution for a bid or proposal, then consulting with our Architecture capability and wider technical teams about suitable solutions, and supporting the Sales Team, Bid Team and technical contributors to develop winning bids and proposals.


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