Administrative Assistant Business Support

Job DescriptionAdministrative Assistant - Business SupportLocation: Leeds City CentreSalary: 20000 - 24000Working Pattern: Full-timeExperience required: Experience in a similar administrative roleAbout the RoleWe are seeking an experienced Administrative Assistant to join a Business Support Team at a well-established Yorkshire law firms city centre office.This is a very customer service-focused role predominantly inputting new instructions onto the Case Management system producing relevant letters and documents and answering and directing phone calls through the busy main telephone switchboard. You will be speaking directly to clients so a professional and confident telephone manner is essential.The successful candidate will be a quick learner and accurate worker able to follow instructions carefully whilst dealing with a high volume of work. You will be a team player with a flexible can-do attitude capable once trained of using your own initiative and working proactively to meet the needs of the business.Your key responsibilities will include:Case Management and Data Input:Data input and opening new matters on the Case Management SystemUpdating the Case Management System in accordance with team proceduresProducing relevant letters and documentsEnsuring accuracy in all data entryFollowing team procedures carefullyTelephone and Reception Duties:Answering telephone calls through the busy main switchboardDirecting calls to the appropriate person/department accurately and professionallySpeaking directly to clients with confidence and professionalismDealing with enquiries in a customer-friendly mannerProviding excellent customer service at all timesDocument and File Management:File archiving and retrievalScanning and photocopying documentsDealing with incoming postPost room dutiesMaintaining organised filing systemsCommunication and Liaison:Liaising with colleagues clients and other partiesCommunicating effectively across departmentsIdentifying potential improvements to processesCommunicating suggestions effectively to managementGeneral Administration:General administration duties for the firmSupporting the Business Support TeamWorking proactively to meet business needsAny other duties as requiredWhat Were Looking ForEssential Requirements:Experience:Experience in a similar administrative roleExperience within an office environmentAbility to hit the ground runningConfident and professional phone mannerExcellent data input skillsLiterate and numerateAbility to work accurately in accordance with team requirementsAbility to identify potential improvements to processesAbility to communicate effectively with managementAbility to deal with enquiries in a customer-friendly and effective mannerAbility to work under pressureStrong prioritisation skills and ability to meet team deadlinesAbility to work on own initiativeAbility to work collaboratively as part of a teamPersonal Attributes:Quick learnerAccurate workerFlexible and can-do attitudeProfessional and confident communicator (telephone and face to face)Proactive approach to workStrong attention to detailExcellent organisational skillsBenefits PackageFinancial Rewards:Salary: 20000 - 24000 (dependent on experience)Comprehensive pension schemeProfessional Development:Comprehensive training on Case Management systemsOpportunity to develop administrative expertise in a legal environmentSupport for professional developmentOngoing training opportunitiesWorking Environment:Collaborative and supportive Business Support TeamVaried and interesting workLeeds city centre location with excellent transport linksAccess to city centre amenitiesAbout Our ClientOur client is a well-established Yorkshire law firm with a strong reputation for quality legal services and excellent client care. They offer a collaborative friendly working environment where team members are valued and supported in their professional development.Location & Working ArrangementsBased: Leeds City CentreWorking Pattern: Full-time PermanentNote: May be required to work from other Yorkshire branches from time to timeReady to Take the Next StepIf youre an experienced administrative professional with excellent customer service skills looking for a varied role in a busy legal environment we want to hear from you.For a confidential discussion about this exciting opportunity please contact:Lee Hawthorne-FinchPeople and Talent DirectorHawthorne-Finch Talent SolutionsEmail: Phone: 0 Key Skills Generator,Accomodation,Football,Advertising,Architectural Design Employment Type : Full-Time Experience: years Vacancy: 1