Inspection & Enforcement Officer

DescriptionOrganisation: Leicestershire County CouncilWork Location: Croft Depot Arbor Road Croft Leicestershire LE9 3GE - see About the RoleWorker Category: Hybrid WorkerSalary: 32070 - 34359 per annum (Pro rata for part time)Working Hours:Full Time 37 Hours per weekContract Type: PermanentClosing Date: Sunday 30th November 2025Interview Date(s): TBC - in personAbout the RoleAn exciting opportunity has arisen for an Inspection & Enforcement Officer within our Highway Control team at Leicestershire County Council.Do you want to join a motivated friendly team of professionals to ensure highway inspections walked & driven are carried out within the timeframe as defined in the County Councils Highway Maintenance Policy This role also includes the enforcement of the Highway Act and associated environmental issues that relate to the adopted public highway to ensure the integrity of the highway and its boundaries wherever possible.Can you deal with problematic customer enquiries and enforcement issues that need specific attention whilst ensuring protocols are followed Keep accurate records to track enquiries and complaints whilst ensuring performance targets are achievedAs the role involves on-siteassessments and condition surveys supported by desk top investigation this is a hybrid working role involving a mixture of site office and home working to suit the needs of the business. The nature of the work may involve you carrying out work outside of normal working hours.Please note: The Inspection patch will be discussed and confirmed at interview for further advice / information please contact Tony Glover or David Cox. About YouTo apply for this post you must hold or have:A good standard of education including English and Mathematics at GCSE Grade A-C (or equivalent) or demonstratable experience outlined in the Person Specification.Ideally you will also have some construction knowledge and experience which may include Highways Inspector accreditation or equivalent NRSWA Act 1990 Supervisor or Traffic Management Qualification (12D T7).Experience of successfully resolving conflict situations where you are able to remain calm and positive in challenging circumstances and have a customer focussed approach especially where the customer experience is central to the delivery of the service.It would be desirable if you have previous experience of working in highways maintenance or civil engineering environment and have knowledge with regard to highways-related legislation.Ability to use various ICT systems and business processes to support the efficient delivery of services. You also have good organisational skills and the ability to prioritise work.Knowledge of current legislation policies and procedures; Highways Act NRSWA Traffic Management Act Traffic Regulation Act CDM etc. and highway inspection procedures and standards however training will be made available following successful completion of probation period.You will need good verbal and written communication skills and be able to converse with customers and provide advice in accurate spoken English this is essential for the post. You must be able to respond confidently to customers and colleagues with understanding and diplomacy whilst maintaining an objective and professional stance. You will also need to be physically fit to provide walked inspections - in all weather conditions.You must also have an understanding of and commitment toequality diversity and inclusion.In addition we also expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the selection process.Reasonable adjustments will be considered for applicants with a disability.Interested in Flexible WorkingWe are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This may include requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Stylespage on our career site.For more information or an informal discussionplease contact:Tony Glover Inspection & Enforcement Manager onTo contact me by email please click hereORDavid Cox Inspection & Enforcement Manager onTo contact me by email please click hereHow to ApplyLeicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.To apply for this job please click on Apply Now. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above. For more information see the How to Applysection on our career site.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.Required Experience:Unclear Seniority Key Skills Logistics Operations,Biotechnology,AC Maintenance,Client Services,Dynamics,Corrosion Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 32070 - 34359